Menu
Write a review
File a complaint
Amazon Profile

Amazon

www.amazon.com

Learn how the rating is calculated

1.2 10 Reviews 2069 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Amazon Complaints Page 71 of 104

ComplaintsBoard
S
8:33 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon 17 pcs most common tool set

this prpduct is sold by Bit tools / condition new . order confirmation # [protected] / tracking # LL872216241CN . this product was ordered on Nov 23, 2019 estimated delivery date is Fri Dec 13 . No longer shows its in route as it says its out for delivery for 3 days now, as of today it say if its not here by tue to contact the buyer the delivery date has changed 3 times now as off today cant even find it on the site. Where is my package? I have requested my money to be returned today but heard nothing from the buyer. I think this is a scam. since I sent the order threw amazon I would like to know do amazon trun my money of $35.00 because I know the seller will not . Botton line the package was never sent out, I dont have it and Canada post says it never came to them. order is under Jeffrey Francis 157 Greenford Drive, Hamilton, Ontario L8G2G9 phone # [protected] I am always home so call anytime Email [protected]@yahoo.ca

thank you hope this can get resolve

Read full complaint
Hide full review
ComplaintsBoard
P
7:39 pm EST

Amazon double charging me for prime membership.

I have prime membership. I am being charged $12.99 on my credit card on the 8th and 12th each month. I am also being charged $12.99 on my debit card on 8th or 9th each. I need this matter resolved. I cannot afford prime at this price! Thank you

What important information is missing? I am not listing my credit card number or my debit card number on a non-secure site. Please advise.
Thank you

Read full complaint
Hide full review
ComplaintsBoard
K
6:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon amazon prime video

At this point... I am vomitting over amazon the destruction of every city in america is stained by this pathetic, garbage capitalist pig depending on slave labor / paying no taxes in america [censored] company

I just spent about 3 hours on the phone with a nasty customer service person in the philippines.. (where they pay people [censored] pay, so as long as amazon pays zero zero zero taxes..in america... So that america is a 3rd world country with no free education like germany like no free medical like germany and no free child care.. But 77 billionaires in new york city pay no tax... And yet 99% live like [censored] in this [censored] hole of american profit making greed.

So for 3 hours.
The guy is telling me that in order to see ray donavan... With my amazon app which I pay 8.99 a month to see tv shows... Nope I can't see ray donavan unles I buy a subscription... So I get a free subscription that took 3 hours to deal with on my 2012 ipad... And this guy is convincing me over an dover that this is the way to do it.

I do this for 3 hours... He is super nasty and impatient... And the microphones are [censored]... And his voice is garbled and muffled..

And lo and behold after 3 hours I go to ray donavan and yet again.. I cannot watch it.

I call up again
I wait again half hour to speak to someone

And this woman this time tells me "oops sorry.. This is a special situation with showtime.. You cannot see it"

Yup.. After 3 hours... Like I have nothing better to do with my free time...

She said this.

Amazong.. And jeff bezos you suck.

I wish all of you the karma you will be getting from your greed and incessant garbage buying consumerism.

Good night and good karma coming back to all americans who buy [censored] on amazon.

I'm heading out to the mountains to live with the goats..

[censored] you.

Read full complaint
Update by koskos
Jan 08, 2020 6:07 pm EST

The fact is this: incompentne slave labor in other countries.. Where they are so grateful to have a job.

We here in the first [censored] world.. Of materialism and greed.. Are happy to have a job too... But we work 3 jobs to simply pay the 1000's of dollars in rent... And get free food at food banks.. While the rich 1% have it all.. And are ready to suck our blood and take our souls.. Because they sold theirs a [censored]ing long time ago.

The country is a [censored] hole...

Time to get out..

Even if germany amazon sucks.. And they don't have a good success rate because germans and europeans know..in order to save your country.. You have to buy local.. And support local

Not the [censored] wit deveil corporations..

Yup... I will believe corporation is people when the state of georgia stops executing them...

Get it?

This america is a [censored]ing nightmare..

Escape and get out and

[censored] you jeff bezos... Do you think these corporate trillianaires care about america?

They all have houses in france and italy... And they hate america just as much as everyone.. Because what it has become..

And they make sure to suck up every last profit that they can make off poor people..

So stop buying poor people...

There are more of us than them for sure

And vote bernie sanders..

Hide full review
ComplaintsBoard
W
3:39 pm EST

Amazon officially licensed men's bad mother wallet bi-fold embroidered brown genuine leather by miramax

Ordered several of these for myself and others from their website bmfwallets.com, advertised as genuine leather", they are "imitation" leather. Saw that they were on your site, I would advise not to have them on Amazon, they false advertise. I placed the orders before I received mine, I tried contacting them after receiving them and so far have received no reply. I am quite disappointed with it, even though it wasn't ordered through the Amazon site, they do advertise on Amazon and they are not reputable. They should at least be honest about what material the wallets are made from.

Thank you,

William Marino

Read full complaint
Hide full review
ComplaintsBoard
12:54 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon kanechom ultimate aloe vera (cachos disciplinados babosa)

I have been trying to contact Amazon and the third party seller (Flexi Ventures) for many days and no response to my problem! I purchased a product for my hair called Kanechom Ultimate Aloe Vera Moisturizing and Conditioning Hair Treatment (Kanecom Cachos Disciplinados Babosa) on 12/11/2019 from a third party seller named FLEXI VENTURES and it differs from the actual one from the official website (https://kanechom.com/produto/mascara-condicionante-cacho-disciplinados-1000g).

Upon using the product, I started to feel a burning sensation on my scalp and stopped using the product immediately but unfortunately after a few days the burning became more severe and painful.

I contacted the manufacturer (Brazil) through the official website (www.kanechom.com). They told me they don't recognize this product packaging purchased from this third party seller in Amazon. I found this situation very strange and noticed the manufacturer information on the product packaging is from the United States.

I called the number provided on the product packaging and someone answered by speaking an Arabic language. I called the trademark office and they said that this third party seller named is the owner of the Kanechom brand which makes my situation more confusing.

Also, I found that 3 of the ingredients stated in this product packaging are prohibited by the FDA!

(Bithionol, Chloroform, Hexachlorophene).

The Amazon brand is on the label of this product too and won't take responsibility for this. I am going through too much stress and anxiety because no one seems to care!

Sincerely,

Leila Garcia

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
G
11:51 am EST

Amazon delivery driver

Why do your driver think it ok to drive the wrong way on a one way street. They do it all the time. And drive by sighs that day wrong way do not enter. They are not saving much time by the time they turn around and go the the wrong way they could have been up the street. Gonder st in Springfield oh is one way and clearly marked. You can't see someone coming the wrong way when you turn on gonder from Sherman. One of you trucks hits my family going the wrong way we will be in court. The driver that delivered 1160 gonder this morning did it. Along with his stero so loud I could here it in the house. Very unprofessional. 😡

Read full complaint
Hide full review
ComplaintsBoard
M
9:44 pm EST

Amazon money

There are two occasions where I have had amounts of over $100 being taking from my account for things I HAVE NOT ORDERED and I've noticed smaller charges that I couldn't account for in the past, but now I'm noticing it because I have NOT ordered anything recently since I was last paid. Where the hell is my money going? Do I need to file a lawsuit? This is not the first time I've had this issue. I've been a long time customer and have recommended it to so many people— even my own family. But you're NOT going to be taking money from me. I've heard about a lot of people finding "ghost charges" on their accounts from you— charges YOU didn't tell them about, but they can see them being made on their bank statement. I will take this to court if I need to. I'm not the richest in the world and after being a loyal customer, I'm not tolerating your company taking my money. So, contact me at [protected]@gmail.com or at [protected] and let me know how you plan to fix this or I'll have a court figure it out for us.

Read full complaint
Hide full review
ComplaintsBoard
C
10:16 pm EST

Amazon 2 reborn dolls

well I ordered these babies they were a bad disappointment they were nothing like the pictures and the hair was like rat hair. my granddaughters cant even sleep with them.they are sooo aguly I got on and looked at these baby pictures of these and false advertisement and they were nothing like the picture one was named alaya ocs doll and the other otard doll I have the order numbers this was upsetting to my granddaughters I didn't even give one a doll it was so freaky the maker should be sued. they are on my amazon prime aaa card you try and explain these babies to them I sure cant I got around 150.oo in them I could complain to my credit card and refuse payment I don't know how to solve this problem I have never had this come up but I am upset over it. I was a real merry Christmas for sure Debbie steele let me know what I can do plus the hair is falling out. 3525 auburn rd Huntington wv.25704

Read full complaint
Hide full review
ComplaintsBoard
P
11:36 am EST

Amazon a constant charge to my credit card for $14.11 for prime membership which I did not request.

I purchased a CD Radio on the Amazon sight as a gift. I did not know there would be a monthly charge for this purchase. I am not going to constantly pay the $14.11 each month. Please remove me from this service. Come on guys by the time the year is up I'd have paid twice for this inexpensive purchase. I would like you to remove the $14.11 for each of the two months I have been billed. One, November's bill was paid in full and the December 2019 bill will b missing the $14.11 to Amazon. I am not in favor of fooling the public.

Read full complaint
Hide full review
ComplaintsBoard
C
10:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon seller not paying for return

order # [protected]
I requested a return. The seller wants me to pay for the retur shipping. I sent an email to seller telling them that it was because of the functioning of the product that I was returning it, not because I decided I don't want it.
There was no mention in the ad of how rough the machine is on your feet and the pain that it can cause. So I told them that they should pay the return shipping.
They offer to return half off the cost and I can keep the item.
I don't think I want to spend $35.00 on something that will not get used.
I believe they need to either pay for return shipping or give me a 100% refund and then I can toss it.

Read full complaint
Hide full review
ComplaintsBoard
M
11:37 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon order #9261290109526615715148

Never received my order! Your system was supposed to call me, but never happened. The merchandise I ordered was is essential for my well-being, the only way to do work out.
My order is dated December 6, 2019, and it was supposed to arrive at my mailbox around the 18th. Later received message that it was going to be the 21st. I waited and waited but nothing happened. I ordered my stuff again, because I in need for this equipment, so please cancel the order mentioned here 9261290109526615715148 and give me a credit to my credit card used. I'm a cancer patient and the only exercise I can do is swimming and aquaerobics.

Read full complaint
Hide full review
ComplaintsBoard
B
2:07 pm EST

Amazon service

Driver pulled up in street, put package out driver window and hollered sir I have a package, so I have to stop what I'm doing to retrieve my package, how lazy can people be, shame what the world has come to, if that was my driver he would be fired, it's maybe a 50 foot walk, I will do my best to have no one in my family ever order from them again, pure b.s.

Read full complaint
Hide full review
ComplaintsBoard
C
10:52 am EST

Amazon service

am completely dissatisfied with the handling of this order. I ordered multiple items for my daughter for christmas. The items were undeliverable and returned to sender. I did not receive the items nor the money. Now it is a week it shows delivered but back to the seller and my money or issue wont be resolved until Monday possibly. I was contacted and told the items were received the 22 then the 25 now im told i have it. I tracked the package to kentucky. I live in New York. I will be filing a formal complaint with the Attorney general office. I am a single parent on a fixed income and was left with no choice but to not have christmas. This is so unfair and no child should have to endure this type of treatment. I would like this resolved as soon as possible and i will never use your services again.

Read full complaint
Hide full review
ComplaintsBoard
R
11:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon amazon delivery van driver

Re: Delivery on Friday, Dec 27, 2019 around 9:50 AM
Once again, your delivery driver set my package up as a display for anyone to see by standing my package up on the end of my porch. And he didn't knock on my door or ring my doorbell, so it could have sat out there until I happened to see it. It is no wonder that packages are stolen off of porches. Then, if it were stolen, I would be expected to prove it? Not fair.

Read full complaint and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
ComplaintsBoard
S
2:10 am EST

Amazon customer service

I was given gift cards for Christmas to purchase a tablet. Instead of taking the cost from the cards when I ordered, my credit card was charged. When I called, the rep told me they couldn't reverse the charge BUT they would send me a new one using the gift cards and to return the other. The new one WASN'T processed. Called again. Nothing they can do. Reorder and return the original. I'm furious! I'll find something to use the gift card balance on, but I will not buy their Fire tablet and it will be my last purchase. I'll keep Amazon Prime because I have videos I've purchased from there but I will NOT use Amazon for anything else again.

Read full complaint
Hide full review
ComplaintsBoard
D
11:58 am EST

Amazon seller in violation of policies

Dear Amazon,

I sent you the below information and instead of acting on it you sent me the following reply:

Amazon
Thu 12/26/2019 10:11 AM
Hello,

We could not find a Seller Central account associated with this email address. For security reasons, we do not release account information to an email address other than the one registered to the account. Please write to us from the email address registered to your Seller Central account so that we may better assist you.

If you no longer use the email address registered to your account, please update your contact information in Seller Central so that we have the correct email address on file.

I am not a seller nor will I become one. Your buyer compliant resource hooks me up with a useless "BOT". I have informed you of a legitimate violation of Amazons rules. If you can not accept this complaint through this channel, then provide me with an email address to contact the correct department. I am not interested in any information about the seller, only that you look into the matter and act accordingly which would mean enforcing your own rules. I can provide pictures of the boxes and shipping labels I mentioned.

Regards,
Dave

From: red foreman
Sent: Thursday, December 26, 2019 10:09 AM
To: seller-performance@amazon.com
Subject: Seller violating policies.

Purchasing products from another online retailer and having that retailer ship directly to customers; or
Shipping orders with packing slips, invoices, external packaging, or other information indicating a seller name or contact information other than your own.

Dear Amazon,

Please reference order # [protected]. The seller Laxyyz Warehouse is violating the above rules for seller policies concerning drop shipping. I received my order in two boxes clearly marked Walmart with shipping labels displaying the return addresses of Walmart. There are other complaints of this practice by reviewers. These people are running a virtual store, taking orders and money for products held by other merchants and drop shipping them directly from the suppliers warehouse. In addition, though it doesn't seem to matter to Amazon, I find this practice deceitful. It gives Amazon a black eye. The seller is just rubbing Amazon's and the buyer's nose in it by violating the above policies.

Regards,

David J Cole
8315 Oxford Drive
Parma, Ohio 44129
[protected]
[protected]@hotmail.com

Read full complaint
Hide full review
ComplaintsBoard
N
6:09 pm EST

Amazon amazon prime

I was conned by Amazon. Taken as a complete fool. The website guaranteed that I would receive 1-day shipping for free on checkout if I became a Prime member, but upon checkout, that was not an option. COMPLETELY FAKE. BREACH OF CONTRACT. ANOTHER DAMN LIE. The date of delivery was different after the order than prior to the order.
If Amazon does not want this to be entered on all all search engines and consumer complaint blog sites, as well as submitted to FTC, USPS, BBB, you must find a way to change ORDER # [protected] to be delivered before New Years Day (Jan 1, 2020).

Read full complaint
Hide full review
ComplaintsBoard
T
1:47 pm EST

Amazon wrongful delivery

Hello my name is Tina Bowie i live in Indianapolis Indiana. On December 12, 2019 I ordered and paid for an Amazon fire tablet. The tablet was ordered to arrive at 2718 Barrington ave Indianpolis In on December 17, 2019. Not only did the Fire tablet did not come, When i spoke to other workers at the call center they gave me the run around on why i havent got my package. Calling back on December 19th, 2019 they told me my tablet was sent to a diffrent address. I have proof on where i ordered my tablet to and the address was two totally diffrent addresses. The workers was very rude and mean about the situtaion. I ordred a new tablet and it will be here on December 23, 2019 but that will not be accepted because i only ordered the tablet for a girl who doesnt have much family. I have to send the tablet to Dallas, Texas. So she wont be able to get the tablet in time for Christmas because its coming here so late. All because a mistake AMAZON C.S.R made! When i placed my order my correct address was right. Im still confused on how they sent my package to another address.

Read full complaint
View 0 more photos
Hide full review
ComplaintsBoard
N
11:40 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon delivery system

I buy online for the convenience of ups shipping. For the second time, I have received e-mails from ups stating I was not home for a signature. Two adults were home all day, in both instances. In fact, the last time I was out front moving wood for most of the day. When attempting to contact ups, a robot informs me the package has been handed off to snail mail, and that a note was left by ups instructing me what to do. No note, no ups truck, no delivery. Convenience?

Read full complaint
Hide full review
ComplaintsBoard
H
5:46 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Amazon amazon gift card

I have been deducted about 10.00 from my gift card - please restitute this.
The events went like this:
1. I order 3 books - but the order form - did nekton allow me to redirect 2 as gifts to other addresses than my own.
2. So I canceled them.
3. I then ordered 1 of those 3 books for just myself.
The credit worked - but was 10.00 short of the total on the credit so I shovel have 10.00 left (about).
4. I then tried to order another book as a gift - but the card did not give me a 10.00 credit.
Please restitute this missing 10.00.
Haresh Kirpalani at:
[protected]@email.chop.edu

Read full complaint
Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
Amazon Category
Amazon is ranked 1 among 1440 companies in the Online Shopping category