Menu
Alternative Airlines

Alternative Airlines review: Amending flight dates

G
Author of the review
2:25 pm EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I originally booked flights to Dubai from Newcastle on Thursday 25th April - Thursday 2nd May 2024. Upon reading this I realised two days later I had the wrong date by a month. I was supposed to fly Thursday 28th March and return Thursday 4th April 2024, as it was a genuine mistake I tried to change the flight and I was being charged an extra £647 on top of a £627 flight. I simply can’t afford this so asked to cancel to which on top of a £627 flight I now have to pay £591 to cancel. Again which I physically cannot afford. This has put me in a bad state of mental health therefore contemplating life because I simply cannot afford these added extra charges over something I won’t even be attending on top of my own daily bills in a never ending inflation economy, the visit was to see a very close family member who I won’t see for a long time it wasn’t a holiday. In total I either have to pay £1218 or £1274 to either go on the flight or cancel. I am aware of your policies but this is absolutely sickening. Emirates policy direct wouldn’t charge this month. This has put me in a bad state of mental and I need better options than this as I physically cannot afford.

Claimed loss: £1218 or £1274

Desired outcome: Please refund

Confidential Information Hidden: This section contains confidential information visible to verified Alternative Airlines representatives only. If you are affiliated with Alternative Airlines, please claim your business to access these details.

More Alternative Airlines reviews & complaints

Alternative Airlines - Refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - No e-ticket??? 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - Fraud on online purchase
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - Refund
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - Flight I did not make due to testing positive to covid
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - Air Ticket
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - Reservation on aha airlines
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Alternative Airlines - Lost luggage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
0 comments
Add a comment