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CB Insurance Services Allstate Insurance 2775 Sanders Rd, Northbrook, IL, 60062, US
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Allstate Insurance
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Allstate Insurance

2775 Sanders Rd, Northbrook, IL, 60062, US
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10:20 am EDT
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Allstate Insurance - Insurance agent

Please see list of emails from agent. Unacceptable and threatening.

Dr. Gary Kingsley
Wed, Jul 7, 11:46 AM (13 days ago)
OK, why are we paying less for moe coverage on both car and home? You are our insurance agent and supposedly looking out for our interests - what happened?
4

Dr. Gary Kingsley
Mon, Jul 12, 1:04 PM (8 days ago)
1) You are still making money off us and our rewrite. You are not protecting us in that way. 2) We were inadequately underinsured on our homeowners policy. You

HAINES, JOSEPH
Mon, Jul 19, 8:52 PM (13 hours ago)
to me

Dr. Kingsley,

I am making money. That is not my biggest concern. My biggest concern was protecting you. I can't do that effectively if someone else is going to do something like what was done with your policies. The older polices have different, and usually better features than the current ones. They may be a little more expensive but it is generally worth it. I'm not the cable company. It isn't my job to lower your premium every year. It is my job to make sure you have the adequate coverage at the time of loss. I suggest you go back and read one of your old declarations pages vs. one of your new ones. Maybe you will finally grasp what I am clearly wasting my time explaining. It seems like you are looking for an adversary, not an insurance agent. You got a check for 1k because someone stupidly replaced your long-tenured policies with new ones. That is not a good thing. I'm not sure how else to explain it to you. Sacrificing what you previously had to save $1000, I don't see the value there. Maybe you do.

I was addressing your concerns but you have been nothing short of combative, so this is why I stated that there is nothing more to discuss. That still stands true. This correspondence has devolved in to some pathetic, meaningless Crusade. Good luck with everything. I explained everything to the best of my ability. If you want to call me or meet in person, instead of hiding behind your computer screen in a measly attempt to berate and taunt me, perhaps we can find common ground, but I truly doubt that is what you are after.

Desired outcome: New agent

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7:06 pm EST
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Allstate Insurance - Phone calls not being returned on an open claim and then they closed it without answering my questions.

Claim #[protected]. Claim was filed in November 2020 and 2-3 weeks later Allstate contracted Hancock to assess hail damage from July 2020. We were told at that time that we needed a new roof and all new gutters. When the claim info came from Eric Jackson he only allowed for approximately $700 to replace gutters. Our contractor has informed us that it's going to cost much more to replace them. I have tried numerous times to reach Eric Jackson with questions regarding this matter, left four messages on his voicemail in the past three weeks and he has yet to return my calls. They sent the final payment on 12-29-20, while I am still trying to reach someone and I now see the claim has been closed. We have had nothing but bad experiences with Allstate.

Desired outcome: Pay for the balance of the gutters, less deductible.

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5:42 pm EST

Allstate Insurance - John Calavalier / automotive claims adjuster

This man has not helped us in any way, shape or form! He is very unprofessional, and he is a liar! I can't wrap my head around how he even has a job, because he's completely incompetent! For weeks he's been assigned to our case, and has done absolutely nothing but gone back on his word! I will be contacting my lawyer to file a lawsuit against this disgrace of an insurance company tomorrow morning!

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7:01 pm EDT
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Allstate Insurance - refuse to compensate victim, refuse to protect customer

Lasonya parker, kathy turnley, tracey watkins - adjusters
David wallace - allstate's legal representative
Thomas wilson - ceo (He’s the one running the company in such a horrific way!)

The above adjusters have lied to me, attempted to intimidate me, parker behaved in a racist manner with me, all of them have intentionally procrastinated so much that my claim filed on 11/02/2009 is still not settled today.

Medical: $7, 458.83
Lost wages: $462.64
Filing fee: $242.50

Add to that, compensation for relevant transportation costs (Doctor and lawyer appointments, court), and costs of photocopying, printing and faxing.

Because of their lollygagging, I now have a $3, 000 lien against me from a chiropractor.

Their insured rear ended me and was found guilty in court. I suffered a spinal injury, pain and suffering, diminished quality of life, negative impact on marital relations, restricted ability to perform daily tasks, and was forced to postpone starting our family.

Attorney and I demanded $20k, which is reasonable because he gets his fees before I get my compensation, so this would leave me with enough to pay all bills and be adequately compensated. Tracey watkins offered $6, 926! What a joke. Recently, david wallace upped the offer to $8, 000, which is another slap in the face!

If they don't pay, i'll have to sue their customer. Where's her liability protection, now?! What did she pay them for?! Did they think it was a charitable donation?!

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American 67
Section, US
Jan 15, 2021 12:41 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I understand all of your frustration about All State not paying up what they owe to you all. On dec 2 2020 my son was rear ended by a car while he was stopped at a funeral, he had to stop because the man in front of him stopped in our State it is a law to stop for a funeral and try to get over to the side of the road as possible as you can but a car came in the back of my son vehicle going 65 miles a hour and hit my son in the rear then at same time another car going almost going 70 hit that guy in the rear. Those two guys had All State and my son had another insurance company. We contact All state and was redirected to a All State agent in a State away from our State . Talk to a woman several hours she work with us in getting a place close to us to repair my son vehicle and a rent a car while they was fixing his vehicle also got appraisal getting picture and make a estimate on what it would cost but knew it would cost more and fix it with the body shop person to pay more. We was told a check would come in for just the appraisal and what needs to be done if it cost more. We got the check for the vehicle to be fixed and the rent car money was put in my son bank account. A week later we got a letter saying they stopped the check and they put all the money in the account. Yesterday we got a letter saying they took all the money for the the vehicle to be fixed and the rent a car out of my son account and they was not going to pay . The lady I talk to first I called her back and she act like she didn't say anything to me about the claim . It is a shame that this company is treating people so badly. We will be taking All state to court if the don't apply to fixing our vehicle and rent a car so my son can get to work and back and maybe more. They will have to pay way far more money out of their pocket if they have to go to court with us than they would just to fix the vehicle .

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A.Carlos
NORTH FORT MYERS, US
Aug 30, 2021 6:34 pm EDT

Write a letter send it certified to your agent and adjuster. Put them on notice of 'BAD FAITH' look up your state's bad faith insurance practices and cited relevant practices. If you're state has good faith insurance practices 'possibly on an insurance cite' any lack of these practices can be cited as bad faith.
Hope it helps. No legal practice or advice should be considered as given.

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