Menu
ADVERTISIMENT
Home Airlines Allegiant Air Refund for cancelled trip

Allegiant Air review: Refund for cancelled trip

D
Author of the complaint
11:28 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had to cancel a trip for myself and my husband from 2/24/22. Confirmation #BJXFKP. The credit for the trip is CRB5AC-B501-72B1-1FCE.

I only received the $79.00 credit voucher for Teresa Myers ticket, but no credit voucher for Dwayne Myers. I also did not get credited for the pre-paid baggage that was paid at the time I made the reservation. I feel I'm due a voucher for $79.00 for my husbands ticket and a refund for the $60.00 for 2 carryon bags. I just hung up after being on hold for 2 hours and 54 minutes at the [protected] complaint number. The message stated there was a 2 hour wait, but even after 2 hours, I did not get to speak to a representative. I filed a comment regarding part of this matter on 2/22/22 and received an e-mail stating they got my message, but no confirmation number, no return call or no contact back from Allegiant. I had to cancel due to an injury to my leg which formed blood clots and I was unable to make the trip. Please contact me at [protected] or [protected]@yahoo.com

I have used Allegiant for years and hoped for better customer service. Teresa Myers

ADVERTISIMENT

More Allegiant Air complaints & reviews

Allegiant Air - carry on luggage
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Allegiant Air - fee for gate pass
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Allegiant Air - cancellation policy
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Allegiant Air - non responsive cutomer service
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
0 comments
Add a comment
ADVERTISIMENT

Learn how the rating is calculated

146 complaints
46 resolved 100 unresolved

Allegiant Air contacts

(added by reviewer)
Phone number
Address
8360 S Durango Dr, Nevada United States
Website
Category
ADVERTISIMENT