AliExpressuntraceable order nr. and no order confirmation

A Dec 22, 2019

I ordered African lace for my nieces wedding and did all the necessary transation for the payment with my credit card. Expecting of course a confirmation of my payment and an order-nr. for tracking. Nothing! Just (payment received) ! that's it. I tried sending an email (rejected) and writing to the online help---nothing ordered in given address or name. No order found! None whatsoever. And with no given order nr which must be given in for tracing I have been duped. unbelievable that this site exists.
Georgina Bischof

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