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Airtel Complaints Summary

492 Resolved
814 Unresolved
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Airtel complaints 1306

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A
12:00 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
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Airtel don't trust airtel!

I have just bought a new prepaid Airtel chip (No. 99031-7607X). I wanted to know the GPRS settings. First of all navigating through the IVR of Airtel is painful because you have to wait till the voice stops parroting. Then, if by chance you enter a number (option) twice, you get disconnected. When you do choose, for example, English Language, you don't get an option to connect to Customer Care. Only after I learned that you must dial the secret number "9" at the secret point in the IVR do you get connected to Customer Care.

The Customer Care really don't care about the customer. Perfect parrot in practiced English dictions, a little off-beat question confuses them thoroughly. They put you on hold and ask their supervisor. In my case, I was told to dial 7070 for technical assistance. I asked whether the number was toll-free and "yes" came the reply.

I called 7070. They had no idea regarding GPRS settings (AND THEY CALL THEMSELVES TECHNICAL ASSISTANCE?) and asked weird and vague questions and finally said they had no idea regarding my question. Ah well! I always knew they were dumb. After hanging up, I was shocked to see my balance depleted for Rs 26.xx for a less than 10 min call.

Moral of the story: Don't trust Airtel. Don't buy Airtel. If you can't afford Hutch, go without a phone. Hire a messenger to send your messages. Above all, don't call customer care and waste your time. Buy some other card. Even an out-of-state on roam SIM.

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S.Vaidyanathan
, IN
Oct 06, 2009 3:00 am EDT

Sir,
I am holding Airtel mobile ph No [protected]. Recently I am receiving lot of SMS from service message section.I never opt for nay service however from Airtel SMS service they send cricket sms and other sms and charging form my balance . When I am trying to send sms to customer care no, they always sending SMS as invalid option . I am tired of such SMS .Please stop the unfair trade practice. I am fed up with Airtel unfair practice . If it continues definetly I will switch over from Airtel to some other company (not only myself I am heving three connection in my family).
Hence please do the needful
With expectation
S.vaidyanathan
([protected])

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amit jain
,
Jun 19, 2007 12:00 am EDT

I have applied for new airtel connection. I have applied on 15/6/07 it has been around 5 days but has not been activated yet. When ever i call to the executive for the status he always reply that in an hour it will get activated. The same story occur again and again.

Beware!

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Raj2151
, IN
Sep 25, 2009 5:41 am EDT

Customer care of the airtel is not good and satisfactory.
Airtel prepaid connection service is not good.
I am planning to change airtel connection to other service provider in december when other service provider will be there.
We are having 10-15 airtel number in our family and friends and we all are facing activation of hello tunes and other service problem frequently. We all planning to switch for other service provider if same mobile number will be there or we are planning to switch TATA DOCOMO or tata mobile.

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Surendran Velath
, US
Oct 11, 2010 2:59 am EDT

My mobile number +91 [protected]

My outgoing calls have been de-activated without any information to me.

The voice message asks me to submti the proof of residence each time I make a call.

I have submitted proof of residence and a photograph at RT Nagar Bangalore office of Airtel a month ago.

I have a feeling that Airtel wants me to convert my pre-paid to post paid and this is one way of arm twisting.

Let Airtel know that there are other service providers who could offer a better service and customer care.

Surendran Velath
Bangalore
Mob: [protected]

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Huzefa
,
Aug 16, 2008 7:42 am EDT

My mobile number is +[protected]. I am not able to make calls to international calls to a particular country called Djibouti. Whenever I try call to this particular country I get a message stating 'Number Not in Use', whereas I am able to call from my alternate 'VODAFONE' Number. I have made several complaints regarding this since a year, but have not received any response from the Customer Care Executive nor the Higher Officials to whom the call was redirected after many calls made to them. The latest complaint number regarding this complaint to Airtel is '[protected]' dated 12-Aug-2008. I am extremely disheartened with the way Airtel has reacted to the complaint and really feel as other company service providers are far far better in Customer Care than Airtel.

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JOSE PRASOBH M.J
,
Aug 07, 2008 2:54 am EDT

SUB -Ridiculous Service
nodalofficer.del@airtel.in
DEAR SIR
This is to bring Your kind attention on the following matter,
As soon as I came in Delhi, I was most attracted by the offers of Air Tel, for a life time pre paid connection, I took the conncetion by submitting the essential proofs of my identity . Enrolled as a customer -- After one month I got a message again to submit the identity poofs, with photo and enrollment form in any of the AirTel offices -- This was in cooncetion to the failure in tele verification .My Incomming and out going services has been cancelled on the same date (31/07/2008) when I received the above said message so that I could not take up with any actions to solve the probelm
On 1st of august 2008, I went to Kamala Nagar Air Tel office and submitted three categories of my identity proofs
1. Copies of the Passport pages
2.Copy of the Electrol identity card
3. Copy of the Driving licence
4.Photo
5.Filled up Enrollment form with seperate Anexure Form for Non Native Delhi residents
I received the Acknowledgement cum Counterfoil customer copy ( [protected]) from the office with a commitment that my service will be reinstated/reconnceted with in 72 hrs
From that day onwards I was keep on calling in the Air Tel customer service for reinstating my service --- and it was told that Due to a Saturday and Sunday holidays in between -it might take extra time to do the facility for me
I have patiently awaited till the 72hrs to pass out, But even after that also it has not been sorted out . Today 7th of august 2008 I am still facing the same probelm but as a consolation to me, The Incomming calls are allowed ---which in trun generated a dobut in my mind that if they can avail incomming why not outgoing facility ?--- so it is understood that some gross negligence and ignorance in terms of service had occured
With great disppointment and frustration I am writing this complaint.
The AirTel customer service is demanding the same procedure to be followed again with any of the Air Tel office ---but I aniticipate the same consequneces would be going to repeat
Now I am thinking to approach any other conncetion providers other than Air Tel
I view of the above I would humbly request to the concerned authorities to take appropriate actions in this case at the earliest . I hope this will not happen to any more customer of Air Tel
Thanking you
With Regards
Jose Prasobh
Mobile No .[protected]
Sim No [protected]
Serial no on customer copy ---[protected]

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RAKESH
,
Apr 09, 2008 7:49 am EDT

I had purchased fresh simcards of airtel from our area distributor-alpha agency, vadodara in 2004. After that the cards should be expired in six months. At that time i complained to t. M. Of airtel and distri. Also. But they passed time and time by time t. M. Of airtel & distributors are changed. Then day after day time passed and problems are as and were pending

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Manish
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Jun 25, 2007 12:00 am EDT

I know its hard to believe but this has happened with me. I called up airtel customer care on 121 late night at 1 am. The ill mannered customer care executives didn't even put my call on hold and were playing tabla on there tables. Inspite of my saying "Hello! Hello!" several times no one bothered to reply my call.

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Reshmi Rajesh
,
Sep 01, 2007 12:00 am EDT

On August 31 2007, I recharged my number [protected] for Rs 200 with a talk time of Rs. 49.81 Transaction ID [protected] at 6:58 pm. Today, on September 2 2007, I have been deducted Rs. 30 even without accessing the Airtel Live Services with an SMS from [protected] sending me a message , "Thank you for using Airtel Live Services!" when I haven't accessed Airtel Live Services when on earlier two occasions I found that the money was being deducted. On previous occasions when I had inquired regarding GPRS services, I was informed by the customer care executive that the service is absolutely free and that nothing would be charged from my account and the only requirement was to have a balance greater than or equal to Rs. 50.

Today on calling up the customer care executive, he was absolutely clueless as to how to handle case and asked me whether I had any other problem. This is an absolute mockery of customer care service ever encountered in my life. I had subscribed to Airtel because I felt that their services were much better than other companies, but sadly I m completely mistaken and my impression regarding this company is down to zero. Whenever I call up the customer care executives I find that they are not at all competent in handling the customer queries and on various occasions contradict each other when giving out information to the customers. I feel that this is the responsibility of the Bharti Telecom who are playing with the customer's money , time, and patience when they call up for information regarding the services offered by the company.

As for me I m just going to unsubscribe my account from this mobile company as it is found to be absolutely useless communicating to them as I don't get the correct information whenever I have an inquiries regarding their services.

Beware!

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con_vijayakumar
, IN
Jul 12, 2010 12:31 am EDT
Verified customer This comment was posted by a verified customer. Learn more

My Phone No :- [protected] is Lost before 2 months And When i apply for duplicate SIM They Rejected Due to Owner name Other Data is not matched.
After Wen i got the Data of my phone i went to apply for Duplicate SIM
I got the Sim and used for more than 2 week
One day i got no network available message wen i call after 2 days
I took to the Executive
The Executive has told that u r no is Recycled, u r no is not used for more than 45 days
They Recycled my no. with out Any intimation i used around just 3 days before i made calls and activated Internet and lot more
how can they Deactivate. Then i call to Customer care They said is Recycled and we Cannot Provide this no
in further is this Customer service is poor and No proper response has made till now

air tel is one of the worst customer care & support in world that i ever seen
now i am using other service

ComplaintsBoard
J
12:00 am EST

Airtel special offer not provided

Airtel Karnataka is sending lots of special to offers to me like other customers. I have taken one of them but after recharge I found it was not reflecting on my Balance. I have been finding these with other offers also.

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fuygu
, IN
Apr 10, 2011 9:19 am EDT

aitel service is very bad do not take airtel connection airtel is deducted currency chatta comapany

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wpd
, IN
Mar 15, 2010 1:26 am EDT

Pathetic service delivary from Airtel in karnataka - specially in Bangalore. They even send threatening message to customer even after paying the dues.

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Deepa Nagraj
, IN
Dec 17, 2009 7:56 am EST

i had recharged for 66 to get 1paise callin at yelahanka and the shopkeeper confirmed its done, but i never got that offer. yesterday i've recharged for Rs 4 for the SMS offer, upto now, its not been activated, customer care says that by 21st it'll be resolved... i hope airtel keeps up its words.

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gftrfrfsdf
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Aug 28, 2008 7:29 am EDT

fghfgrgtrgrtgregrgerger

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Viswanath Reddy
,
Mar 04, 2007 5:04 am EST

Its absolutely true. I recharged for 75/- 4 times and got ZERO ... which means I recharged 300/- and got NOTHING. The customer care guys are just saying with out brain that you will get ZERO talk time if you recharge for this amount... I complained several times, fed up & finally left it...

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Vivek Nair
,
Dec 06, 2006 6:40 am EST

True ...

We form a part of the mislead customers who are forced to recharge with false promises. I am also facing the same problem. The offer does not reflect in my balance. And the customer care executives are giving a blind eye to the problem. Never expected this from a reputed service provider like Airtel. Will change my sim soon. I learned it the hard way.

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H
12:00 am EST

Airtel outgoing calls barred in 2 weeks of the connection activation!

I don't understand why my outgoing calls are barred for my mobile numbers without intimating the customer on this and of no valid reason. The required address usually is done and it was cleared.

On calling customer care, explaining the situation was of no use. According to customer care the outgoing calls were barred due to address verification being wrong which is updated after 10 days of verification with by the person and intimating me its not a problem. After speaking to the supervisor of airtel customer care at chennai, it was pathetic and of no use. They asked me to goto the nearest airtel outlet to follow the procedure to activate outgoing calls.

Of all, the database update done after address verification was incorrect which was confirmed by the agency who provided corporate connection. The agency also claims that the third party verification done by airtel always causes problem to the customer.

Airtel being such a big telecom provider in india, don't understand how can they have such a bad service and staff who are not concerned with clients needs.

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gnanaoly
,
Sep 26, 2007 3:29 am EDT

Out going barred in my phone.

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Harendra Singh
,
May 22, 2007 11:16 pm EDT

Ya, it is true that I have also faced the same problem of call barred after confirmation of my address...

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mamta luka
,
Dec 07, 2006 5:35 pm EST

i have to louge the same complaint as i am facing the same problem and it has been four days that my out going calls are barred.

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12:00 am EST
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I am a customer of airtel punjab from appx. last 2.5 years. In recent days i recharged my # [protected] with top up of 545 n according to airtel customer support buddies if i recharged my no with 545 top up then i got 1year validity for low call rate n i got 15000 national sms for free. So i recharged my no with this pack. But it doesn't work i got only...

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12:00 am EST

Airtel high unbilled amount

I have an Airtel postpaid connection in the name of Sridhar Balasubramanian. I had sent a mail regarding my unbilled amount to Airtel, for which I have got no response. I have taken Ambuja 249 plan. My number is activated from November 3, 2006 and the unbilled amount till November 10, 2006 was Rs. 37.80, seeing which I was shocked, because I have not made any calls for that amount. I was told by Mr. Sheik Javed, agent of Airtel, from whom I got the connection, that all local calls to any mobile would cost me 30p per minute and local calls to landline will cost 80p per minute, first 125 minutes of STD will be charged at 50p per minute, and 125 SMS (local and national) free for each month. It is impossible with this plan to get such an unbilled amount. I had sent mail to Airtel on Friday regarding the same and till today, there is no response for my complaint. I checked my unbilled amount again today and it shows it is Rs. 45.65. For your information, to check the reliability, I HAVE NOT MADE ANY CALLS from Friday. I wonder how this could happen. Do you people charge for incoming calls also? Do you people charge for not using the connection also? Do you people charge for calling 121 or messaging 121?This is ridiculous, unbelievable, pathetic. I would like to hear an early response from you. After considering all other mobile connections, I decided to go with Airtel for the service they provide. But now, I am in a thought that I made a wrong decision. As a business person, I have got many other important works and I cannot go on complaining again and again for this. I want to know the exact billing amount now. If at all I have made calls for that amount, I want to know all the numbers I have called with their respective call duration and call charges. I would like an earliest reply. I wish you understand the situation and address my grievance swiftly.

Please let me know if any clarifications are required in this regard.

Regards,
Ramya. K

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sunita kishen mehta
, IN
Oct 09, 2011 5:41 pm EDT
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dear sir
see one of my aunty was out of india her moblie was off so she want to know airtel moblie numberher pi code number is [protected] plz let me know as soon as possible she is from kataria colony d/61 2nd floor shivaji park her full name is sunita kishen mehta i requested u to inform soon
bye
kiran

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Rajinder.K.Rana
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Nov 22, 2008 2:32 am EST

My cell no. [protected] was disconected on 13.11.08. i have given complaint but no body is ready to answer me.I have paid my all bills which i have rec. and the amount shown in all bills. I suffer huge loss.who will take resposibilty to recover my losses.I have even sent 4 mails to appellate officer.Nodel officer no. is shown in bill [protected]. is out of service.I think airtel should take action reg. my complaint.

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H.D. KANHUKAR
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Jun 23, 2008 6:14 am EDT

my mob. no. [protected] so i dont want to use this no. so please disconnect immediately. give me my bill upto 23.06.2008 to send my e-mail id. please remove my Deposit from bill and send me my email then i pay total bill. So please disconnect this no. immediately

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Z.H.Alavi
, IN
Apr 08, 2008 4:05 am EDT

I have complained about not able to view unbilled amount on the airtel site, for my landline number [protected]. Inspite of registering complaints twice, I have no got an answer, and the complaint/ request is shown as "resolved"!.

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T V vinit kurup
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Oct 19, 2007 11:36 pm EDT

[protected]

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Raju Bolugoddu
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Jan 07, 2007 9:21 pm EST

121@airtelindia in not responding

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V. Ravi Shankar
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Dec 08, 2006 12:38 pm EST

My postpaid connection form RITES Ltd., Gurgaon, is corporate connection with the no. [protected] is being operating since last one year. i have received a latest bill for Rs.1809.27 to be paid on 22nd nov. 2006 out of which i have paid 600/-.

the discrepency in the above bill states one time charges of 1241.30/- which i supose not to be not to be paid from my side. As i have a corporate connection of Rs.900/- for two years which is already one year over. i have been concating customer care of air tel for rectifying the bill but all in vain.

the same amount of Rs.1241.30/- was reflected in my bill dated 21-8-06 in which one time charges as advance rentel of Rs.999/- was shown twice on dates 5-7-06 and 27-7-06.

I informed airtel customer care in a month of July itself about the twise charging of 999/- in the same month in the ad vance rental. Please clarify and rectify the same discrpancy and let me know the exact amount to be paid by me so that i should not be harressed by AIRTEL in future.
my Mobile No. is [protected].

confirmation code 59779.

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12:00 am EST

Airtel charging of rental

I had asked Airtel to disconnect my add on Sim card in the month of June. They did not disconnect and kept sending me rental bills of the same.Unfortunately I had asked for billing of both my numbers i.e primary and add on on the same bill. I refused to pay for the rental on the number that had been requested for disconnection.
Its been 5 months since giving this request I am still getting charged rental for that SIM.
On 3 occasions they have barred outgoing calls on my main number for reasons of non payment whereas I have proof that I have paid the amount in full on time for this number.
Instead of disconnecting the other number they keep disc my main number.
Currently my phone has been disconnected for the 3 rd time with no redressal of my grievance so far.
The customer care lot is a pathetice bunch,just to name a few Vaibhav, Thyagraj Moin, Vijaya Nrmala, G Balasubramanyam. The above are the people I have spoken to in length without any result.

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Rasika Deshpande
, IN
Nov 19, 2009 6:32 am EST

Posted by Rasika Deshpande, Nagpur.

I had two postpaid Airtel connections [protected] and [protected] with rental deposits Rs 500/-Each.I had discontinued these two connections after due notice in July and on payments at the airtel galleries.I had been told that unless I pay and clear the entire Dues, my disconnection request can not be entertained.So the bill was settled in full and final after paying in cash at the Airtel Gallery.Now in November I received the refund payment orders from airtel with deduction of Rs.102.03 and Rs.146.85 claimed as Outstanding!How can it be so? I had paid all the dues and not used the sim cards and my request for disconnedction was also accepted at the Airtel gallery?I think this is robbery on part of Airtel.I do not see any logic for deduction from security deposit if the disconnection request is given properly and all dues cleared.

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abdulrasakvv
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Feb 19, 2008 10:06 am EST

GPRS VERY SLOW YOUR HELP ME MY MOBILE NO;[protected]

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bhagya
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Oct 19, 2007 3:44 am EDT

Very poor customer service!

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dr. navin deshpande
,
Oct 01, 2007 1:39 am EDT

plz send me the broadband bill details i have no idea about it. the no. is [protected]

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dr. navin deshpande
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Oct 01, 2007 1:38 am EDT

plz send me the broadband bill details i have no idea about it.

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dr. navin deshpande
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Oct 01, 2007 1:33 am EDT

plz give me the bill details of my landline no. [protected] (aug & sep 2007)

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zeeshan
,
Jan 08, 2007 9:32 am EST

Airtel has very very bad customer care services

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Rakhesh Rao
,
Nov 25, 2006 10:42 am EST

I'm having the same problem with Airtel billing at Mumbai. Varsha of Malad office is hopeless. Why should I pay for the services not used? I think airtel should be sued for this.

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12:00 am EST

Airtel bad and rude and highly uncooperative customer care executive

Hi, my self puneet sachar bearing the airtel mobile connection (+[protected]).

I very much troubled by your airtel customer care division, the executives need to understand we are clients and you need to maintain certain decorum with us, yesterday the floor manager 'ravinder' or... Somebody spoke to me so badly and in a such a ill mannered that I have decided to move to consumer court.

Few days back airtell has bared my incoming calls, stating the reason that I have not submitted certain document, I want to inform that this connection is 4 years old and I have submitted the desired document 3 months back after receiving the sms from airtel, still you people have bared the incoming calls that too without the prior notice.

I could understand there will always be human error and what ever the reason airtel guys have misplaced my document, I have again submitted it on 2nd nov’06 (Vasant kunj new delhi) I was assured that by wednesday or thursday i'm able to get the incoming calls.
I'm still waiting for this to happen.

Yesterday night when I spoke to your one of manager ravinder, don’t know he was upset due to some reason or what and he spoke to me so badly and in a rude tone that I have decided to move to consumer court and trai for the same.

I again request airtel to look into my case. Or anyone reading this article to help me or advice me so that I can sue the airtel for the same.

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T.Anandharaj
,
Jan 25, 2007 10:36 pm EST

Send an email to Airtel nodal officer or the CEO/COO of your respective circle asking them the details of the documents you submitted earlier. If they say they have not received any documents from you so far then ask them how they provided you with this mobile connection for the past 4 years. File a complaint with the consumer forum. You can see more details about this in my article posted in this same site.

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Jamesh
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Dec 01, 2006 4:24 pm EST

Airtel sucks they have high call rates when compared to Aircel, Hutch. Don't have unlimited sms as like in Aircel.

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12:00 am EST

Airtel blocking incoming calls without reason

It is with regards to airtel prepaid connection that i have ([protected]) in delhi region. Yesterday all incoming were blocked without any reason (but outgoing was functional as it will fetch them money) Customer care center was not functional. I went to local airtel service center, they asked me for documents (identity &address proof). I submitted (which they told me, will be collected from my resid.) but to no avail.

As i m a doctor, i wanna know where to puke out my grievances as Airtel's system is redundant. I have lost contact with my patients & hosp. Probably they will understand in a consumer court.

Dr. Atul K. Maheshwari.

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Shantilal
, IN
Jun 26, 2009 3:18 am EDT

I have purchased one prepaid connection (No.[protected]) I have been disconnected after three month.

When I contacted customer care they said I need to give address proof once again. I did the same in june.

Then the number was working till 1 june. after 15rd it was disconnected once again. when I contacted customer care. They said such a number is not available in our database. Now they are asking me to submit address and ID proof.

I thing these people doesn't care about the customer. Now I am exhausted.

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Sanjeev Rajdev
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Jun 27, 2007 11:27 pm EDT

As I am using a Airtel connection for last 3 years, approx. 18 months as post paid & 18 months as converted the same number into prepaid but after this long time usage Airtel has blocked my outgoing & incoming calls on 13th May, 2007 without giving any prior notice (sms or call). Also the customer care line is not approachable due to the barring of outgoing calls. Now I have filed a complaint against the company in Premanent Lok Adalat (Public Utility Services) for restoration of the connection & also to claim the compensation for loss of business, reputation & mental agony as I have approx. Rs. 1500 in my account & a validity till Jan. 2009. Now it's the time to wait & watch that what will happen.

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V P Selvaraj
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May 26, 2007 1:45 am EDT

I have purchased one prepaid connection (No.[protected]) on march 25th with one year validity. I have been disconnected after two weeks.

When I contacted customer care they said I need to give address proof once again. I did the same in april.

Then the number was working till 3rd May. after 3rd it was disconnected once again. when I contacted customer care. They said such a number is not available in our database. (I can prove I have made calls from my post paid airtel number to the above said number the printed bill copy is available with me. after a long followup they reactivated with one month validity. When I am chasing for the validity the completely disconnected the incoming and outgoing.

Now they are asking me to submit address and ID proof.

I thing these people doesn't care about the customer. Now I am exhausted.

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V P Selvaraj
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May 25, 2007 9:06 pm EDT

Hope for this complaint Airtel might not come back with a solution. They want only money.

Please help me how should take like this complaint to consumer court.

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12:00 am EST
Featured review
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I would like to bring in your notice of illegally debiting money from my prepaid number by sending message for the services that I haven’t used from the phone. I received a message from num 5009 from airtel live thanking me for using their service at 5:02pm on 03-10-06 which i haven’t used which i can produce evidence from the log in my phone which is not...

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12:00 am EST

Airtel fraud using my cell no.

My cell No. is [protected]. This No. is misused by some third parties to cheat the public. One such complaint appears to have been filed in Mysore city, Karnataka State, India. I have intimated about this to Airtel by sending Email in the previous month. But so far the Company has not responded to this. Besides, I have also spoke to the custome care centre of my region who gave the admant reply to the problems faced by me. I was desperate and kept quiet. But now, it appears that it had led to the loding of police complaints againt this No. Please help me otherwise I will seek legal action against the Airtel Company to protect myself.

Regards
prabhakar s.b.

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Videsh kumar verma
,
May 26, 2007 12:00 am EDT

I have recently opted for Airtel Pretpaid connection [protected]. I filled up the relevant form, as a verification proof, he took a copy of my VOTER Identity Card. My sim activated that time. But after two day a message came in my mobile that submit your document in the Airtel office otherwise your connection service stop. Next day my mobile service stopped.

Now I have submitted my document to Airtel two times. But my sim not activate till now.

I am unable to understand, how a company like Bharti Cellular Ltd. Operating Aitel, can allow their dealers/agent to behave in such a manner. I even called up the Airtel Customer Service, but their response was too Cold. After having followed up almost everyday with their agent, now I wonder who should I turn to have my SIM activated.

With best regards.
videsh kr. verma
[protected]

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Rahul
,
Feb 25, 2008 7:34 am EST

1. loss balance automatically.
2. automatically missed calls to my friens.

i was contact in mobile coustmer care but problem is not solve.

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dinesh bhandari
, IN
Mar 02, 2011 10:25 am EST

Why you deduct Rs 15 against self activated hello tune by u . I don't activated your hello tune option. It is regret to inform you that previously you aiso deducted for the same. that time I disactivated all such services. Kindly refund Rs 15 immediately otherwise I'll go to consumer court for such fraud deduction .

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prabha shanker rajbhar
, IN
Jul 10, 2009 6:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

in my mob no. [protected] incoming call from himnchal pradesh bsnl landline is not coming i had complaint many times but all in vain.
prabha shanker rajbhar

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Shailesh Kumar Singh
,
Jun 29, 2007 12:00 am EDT

GPRS has been activated on my prepaid number [protected] without my request and deducted service charge.

Customer beware!

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mobile user
, IN
Jun 02, 2011 3:04 pm EDT

extra ballence diduction regular

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98910 81874
, IN
Nov 26, 2012 2:44 am EST

not start my mobile service

mo no [protected]

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98910 81874
, IN
Nov 26, 2012 2:43 am EST

my mobile no [protected]

we paid my bill amount
but long time not activate service

hitesh banga
hitesh banga
rohtak, IN
Sep 06, 2009 3:04 am EDT

sur mera name hitesh hain mera ph.no. [protected] hain. sir is no. se daily 15-20 rs. balance cut reha hain please koi action liyejie

hitesh banga
hitesh banga
rohtak, IN
Sep 06, 2009 3:02 am EDT

respected sir
mera name hitesh banga hain. aur mera ph. no. [protected] hain jo hitesh banga s/o subhash chander ke name per hain. mere ghar ka address subhash nagar, behind new subzi mandi Hansi(distt. Hisar) hain.
sir mere no. se 1 week se daily 15-20 rs. balance cut reha hain. please koi action liyejie.

Thanks,

Hitesh Banga
ph.no. [protected]

ComplaintsBoard
A
12:00 am EST

Airtel regarding use of mobile office in new mobile

A copy of Email to,
Cheif Execuitve (Marketing & Accounts)
Airtel India Kanpur
Zone - U. P. East - Lucknow

We have Purchased one LG Mobile Phone Model B2050 with Connection [protected] IME No. [protected] - 674662- 3 Dated [protected] From Malhotra Air-condition Corporation Opposite Mariampur School Sarojni Nagar Kanpur Mobile No. [protected] & 3950023 Authorize Dealer LG. Dealer Tell me That Airtel Provide Free Airtime Value Rs. 2750. Free Incoming Calls Valid FOr 2 Yrs. with Facility of inbuilt Modem with Internet Connection and GPRS & MMS & JAVA Facilities for Internet Connection use Need a USB Data Cable Rs. 700/- and Prepaid Coopan Rupees 450/- for Internet use through Mobile to Laptop. Now Till Time We are unable to avail your Internet Facilities We have gone many Points in Kanpur as per Your Customer Care Direction Like M/s Ajmani Sales Lajpat Nagar, LG Distributor Malhotra Agencies, LG Service Center Lajpat Nagar (Yash Computer) and Your Kanpur Main Office Opposite Mehfil Restaurant & Your Expert For Mobile Office Activation Mr. Sunny Gupta and Contact Lucknow Mr. Urfee and Put the Information Customer Care many Time and Mail many time at [protected]@airtelindia.com

But No Services Provide in Prepaid No. This is our Last Mail in our side. if with in Three Days You don’t Provide Services we return this instrument to dealer.

Our Post Paid No. [protected] Last 2nd Oct. 2006 we Stop our Incoming Call outgoing Call Through Customer Care and Purchase SIM FROM main Office 05th Oct . 2006 after Purchasing we need our activation MO and Services but Now till time No Services Activate Mobile OFFICE in LG B 2050 Handset Due To Circumstances Subscriber Suffer to airtel Services and stop Payment Bill Due to Last Investment Rs. 3900/- + Messlenious Expenses 500/-

Kindly We Request You Send Representative Settlement of Account and Get back Mobile With Connection and Refund our Amount.

If You wont take action we will go through Customer Protection Legal Action to Dealer and also Airtel Company.

This is Information For Consent Department and Authorize Person of the Airtel India Company

A. H. KADRI & Shahid Kadri

117/16 Sarvodaya Nagar Kanpur
[protected]/ [protected] / [protected]/

Copy to LG Distributor Malhotra Agencies
Copy to Main Office Airtel Kanpur

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Satish
,
Jul 15, 2008 2:42 am EDT

first of very thanks to Mr.A. H. KADRI & Shahid Kadri. I would like to tell that u both have done the good job. because airtel co. is giving very bad services. Co. is just for earning money from customer.

it is good job doing both of u

thanks

devesh

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anand
,
Sep 04, 2007 9:34 am EDT

Airtel service is one of the worst service in kanpur zone at least. We even can't contact at 121. There is a need to change their advertisement as the most ************** service.

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12:00 am EST
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I have made several complains to customer care with full detail, till now 8 days over... But no result. In bhagalpur some places gprs working some places not, hardly distance 250 meters in ramsar chowck, mandroja in bhagalpur town.

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S
12:00 am EDT

Airtel possibly fraud verification calls!

Today I received a call from a person who identified himself to be working with Airtel calling from Ahmedabad (Gujarat). He said that the call was in connection of verification of credentials submitted at the time of getting the number. Thinking that it was just a routine verification call I gave out my first name and fathers name. Then he asked me about my address and I just ran through the entire address. He asked me to wait and go slowly as he wanted to NOTE DOWN MY ADDRESS!

Now, when a call for verification is made, who the HELL will NOTE DOWN the details. Moreover, when you are verifying, you must have the original details at hand which he didn't have! Seeing this, I said I wont divulge any further information about myself and hung up.

The next thing I did was to call up Airtel Customer Care. The Cust. Care Executive listened to me and said he cant do anything and on requesting to talk to his supervisor he transferred my call. And as usual the phone got MYSTERIOUSLY hung up, but thats not my issue, not as of now.

Again I ran through the ordeal and this time I was able to get hold of the supervisor. Her name, Ms. Hiral Mehta. I described the entire event (on the count, this was the third time I was describing it). She said she cant help me in this matter and asked me to lodge an FIR! Now, I don't know who the hell called me saying he was representing Airtel. I am, being a good citizen, going to Airtel to inform them about my concern and they are saying its not their problem! To crystallize it, here is exactly what she said...

"I don't know who made the call and we cant verify if it was a prank call or a real verification call. If someone is playing prank on you its your problem. Please go to the police and lodge an FIR. Sorry, we cant help you at all in this case!". Hung UP!

This is what Airtel and Bharati is all about? Someone please put some sense into their head! If people posing as Airtel employees are calling up Airtel customers, the case is of PRIMARY CONCERN to AIRTEL, if at all its bothered about its public image and goodwill amongst its customers. If not, then yes, its of no concern to them.

This is just one of the many issues with Airtel and Airtel Customer Care! THEY JUST DON'T CARE!

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David Patel devilal
, IN
Oct 04, 2010 3:29 pm EDT
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Dear sir
plz help me

Me Devilal patidar ( David )
Asha karta hu ki mere is masag ka Hal jaldhi milega

7 June 2010 ko mene Airtel branch gurudwara Jamnagar Gujarat me mr. Jignesh se Internet deta card kharda tha Jo kisi karan band ya na chalne ke Karan usko me 28- July -2010 ko service ki liya diya hai par vo card abhi tak naa to vapas mila hai or na hi koi Hal nikala Gaya is bich takribab 15 se 20 bar customer care me bat ki kitani baar unke supervisor se bat ki par us chi ka koi nikal nahi mila
har baar unka naya naya bahana hota hai ki next week HO jayega ya fir aaj hame Ahmedabad bheja hai . HO jayega . De denge bad me Ana santi rakhi vagere baate sunne milti hai
koi bhi Banda ridponsible lene ko tayar hi nahi
ab muje Kya karna hai
plz explain ne sir
kyoki me moti Khavdi me rahata rahta hu ek baar Jamnagar Jana yani office se ek din ka off Lena pasta
or expence. Alag se
Kam se Kane 15 baar Jamnagar Gaya hu rk time ka 100/- rs or ek off ka 300/- rs
total karib 6000/- rs jitana kharch kar chuka hu or Internet se dur rahna padta karan ki jab tak sahi javab nahi milta tab rak me baya bhi nahi le aakta
I totaly help less
mere complen is name no par ki hui gai
hai
Devilal (David)
+[protected]
mera other contact dittails below
David
+[protected]
+[protected]
davidlilapatidar@yahoo.co.in
kherasamor@yahoo.co

C
C
chetana malam
, IN
Jan 27, 2010 10:15 am EST

please help me.

aa koi mazak masti nathi.

+91 [protected]

aa no par thi mane call aave chhe ane kharab sabdo bole chhe.
jo tame koi kaydesar na pagala nahi lyo to hu mari budhi no upyog karis.

tamari co. badanam thase teni jawabdari tamari chhe. from
gujarat.

jo koi problam thase to india ni 16 jagya ye e-mail thase. jeni javabdari tamari rehase.

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AJAY KUMAR MARU
, IN
Nov 16, 2009 3:40 am EST

AIRTEL CUSTOMER CARE (PREPAID SERVICE)
PLEASE NOTE THAT TODAY (ON 16TH NOV 09 AROUND 1.00 PM)WE HAVE LOST OUR MOBILE SOMEWHERE.
HENCE PLEASE ARRANGE TO BLOCK THE AIRTEL SIM, MOBILE NO [protected] (LGK100) IMEI NO. [protected], WITH IMMEDIATE EFFECT.
MY NAME IS AJAY KUMAR MARU
DOB-04.08.1975.
WITH REGARDS,
AJAY KUMAR MARU

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Arvind Mishra
,
Mar 20, 2008 9:29 am EDT

Dear Sir,

This is to inform you that the undersign has taken internet connection under plan of unlimited internet connection for home use Rs 600/- per month (450+150) Mob [protected] recent as on 15/03/08 through Mr. Manoj Udasi Mobile No. [protected] but till date, i am not able to avail this proper service as nobody is taking initiative to solve the internet problem even after choosing all the connected persons in Gandhidham (Kutch) several times on phone but all my efforts is waste & not found serious up to date.
So, i hereby request you to disconnect this service & ultimate me i am no more interested in this plan.

Arvind Mishra
(In use Mob [protected])

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jayesh natwarlal barot
,
Nov 11, 2007 7:27 pm EST

kindly disconnect my broad band and telephone with immediate effect ahmedabad no 4003048

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Parag Doshi
,
Oct 02, 2007 11:37 pm EDT

Sir,

I have two times recharged online for my mobile no and also amount was deducted from my hdfc bank account.
But i only get recharge of Rs.333 one time only.
No refund of another recharge amount was given to me.

W
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what difference it makes
,
May 15, 2007 11:19 am EDT

In your case, I believe technically Airtel is right but the way they handled it was absolutely wrong. I am just a visitor to Ahmedabad and using a friend's mobile to connect to internet but it took 12 hours for me to get connected and I went through a great ordeal for the same. When I called the Customer Care and pressed 3 to talk in English, somebody started speaking in Gujarati, fine, its my own language, but it was not useful, he asked me to do the same thing that I had already done. When I pressed for Gujarati, somebody started speaking in English but after sometime he couldn't manage and started to speak in Hindi, fine again but again it was not helpful. After 2 more calls, I got the right person but since I had to remain near to my PC, I lost the network after which when I tried calling, I was greeted by an automated message that I can now only send an SMS for any service that will be answered within 24 hours.

This is not the whole story, finally after I got connected, I found that the speed couldn't be worse. At this moment, I am downloading 970kb of mail in my outlook and it says it will take another 55 minutes to do the same.

After returning from Dubai Media City on a short trip, I couldn't have asked for anything worse than Airtel's Internet connection. Apart from this I have used Tata's, In2Cable & MTNL in Bombay. If I compare them with DMC at 10 points, they will get at least 3. Unfortunately, I can't give anything lower than 0 to Airtel.

ComplaintsBoard
M
12:00 am EDT

Airtel deduction of money on my prepaid rapidly without usage

Ever since I have bought the phone and am on prepaid with the additional of Rs.999 scheme I am facing tremendous difficulties. There is nobody on customer care who is able to solve this problem and tells me to go to the Airtel Gallery which is also unable to solve the problem. Every time I refill the card which I do most promptly, in a matter of 2 to 3 days time my balance drops drastically and I am unable to figure out why. Once on inquiring and being insistant on what the reason was I was told that the same above mentioned number is being used by one Mr. Shrivastava. I have been running helter scleter to find out a solution for which I am unable to. Can anyone please help me through email and let me know the solution. Short of giving it in the newspapers before terminating the connection, I have no other choice which could taint the name of a reputable company as Airtel. I am surprised that your customer care is of such poor quality and unhelpful as compared to BPL or Tata Indicom. I hope to receive a reply in due course, failing which I will have to revert to harsh and drastic action which could put most of the company officials to shame.
Mr. M. D'Souza

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12:00 am EDT

Airtel non compliance to roaming activation request

I am using airtel mobile sim no [protected] (Rajsthan). I came to ahmedabad (Gujarat state) on 20.10.2006 and requested airtel customer care in jaipur to put m mobile in roaming as it is used for co's work and I reuire it to be always on for being contacted. Unfortunately the request was logged 4 times and huge amount of rs.600 / - spent on std calls to jaipur customer care but no action taken. Only it was told every time that roaming will be activated in next 2 hours, which did not happen.

Such pathetic and intolerable service is not seen and experienced.

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12:00 am EDT
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My mobile service provider is airtel india. Today morning hello tune is automatically subscribed to my mobile number. However I never made a request regarding activating hello tune and a random song is also selected for hello tune. When I contacted airtel people, they are not paying attention on this issue simply saying that it is your mistake: "you do what u can do". Rs 45/- is deducted from my account balance. Beware poeple!

Read full review of Airtel and 33 comments
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12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I have received a bill (invoice no.[protected]) for the period 21/08/06 to 20/09/06 for Rs.807.64 towards broadband connection and multiple telephone facility. Surprisingly none of the facilities exist at my place nor there is any connectivity of airtel broadband service in the area. What is more shocking is that the shows 88 telephone calls made for...

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V
12:00 am EDT

Airtel incorrect billing

On the 8th October 2006, I gave a complaint regarding my bill coming too high, a complaint was lodged, but I didn’t get any feedback, so I called again yesterday and again lodged a complain, Srinivas took the complaint and gave me the complaint number(: [protected]), just wanted to mention I was very distressed with the whole calls business,as I was on hold for 45 mins and then when I informed that the calls I made to were to Paris, France, I was also asked if it was in the Middle East!

After that there was a call drop, and then again I called. So you can imagine what I went through.

When I changed my plans, I had called 121, on the 9th September 2006, I specifically asked your executive if I can call US, UK & Europe for Rs2.99/min, and I specifically asked him IF I could call cell phones also, BECAUSE, If you see my earlier phone bills and my usage history, I call mobile phone in France, and because of this I am aware that calls to mobile phones are higher, he said, “No sir, same Rs.2.99 per call to US, UK, Europe” I understand that this is coming down to your executive’s word against mine, but I would like to draw your attention to this and do something about my Bill, which has been incorrectly calculated at Rs 9.99/min. Also, I was given all kinds of explanations like its because +33 is in the Gulf? When I NEVER called any Middle east country! The amount has come to Rs 6395.34. Stay away from Airtel!

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Varadarajan. R. Rangaswamy. A
,
Jun 03, 2016 8:05 am EDT

I was not able to get the information regarding the bill I paid for the month of October 2006, when I contacted customer care at 121. The customer care executive directed me to post a complaint on the website.

A
A
37257956
, IN
May 14, 2011 8:44 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Reference: [protected], I have been facing very frustated with the services provided by Airtel. Forget about the ground level advisor it is top management. I have contacted several time to MD of Airtel for getting the issue resolved but without any success. At first reminder there was action and call from Airtel corporate office and assured me that issue would be fixed within 48Hrs. This is almost a month now I am chasing with no success and no communication. This is insult of a customer paying them for services over last 7 years and now I have planned to go to court and also publish all the complaints to newspaper.Just now I had been call with customer care and when asked to handover call to senior the call was dosconnected as I am not ready to wait for 24hrs. This is useless customer service and Airtel should face the heat now...

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RamN.Singh
, IN
Jul 08, 2011 2:20 pm EDT

I have an airtel postpaid connection [protected] under the scheme for JP Morgan Chase employees - Super Saver 199. Under this scheme I have 150 local + 150 STD SMS free and 600 Local mins from Airtel to Airtel or any other mobile free. But when i checked my current bill generated on 27th June '2011 I found that I have been charged for the local mins also.
I tried speaking to customer care but was of no use. Finally I dropped a mail to their nodal officer of Mumbai on nodalofficer.mumbai@airtel.in but still other than acknowledgement no reply has been received.
Please do the needful at the earliest.
Note, if needed, I have the pamphlet provided by the airtel vendor when we take the plan.

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Abhinav Mathur
, IN
Nov 28, 2011 4:42 am EST
Verified customer This comment was posted by a verified customer. Learn more

Dear Sir,

I have received a couple of call yesterday from your various departments. But
in nutshell no one was able to solve the problem. An engineer from your company
also visited my house.
All of them seem to be blaming back end team of your organization.

Following are the people I have spoken to

1) Miss Vani
2) Mr Andrews [protected])
3) Mr Wasim ( [protected])

I would like to know who is part of this backend team. Is this team
accountable to some one. If yes why is no action has been taken. Just to
remind of various issues which I have been facing

1) I have till now received three different bills with 3 different plans. I
just applied for 1 connection
2) The issue has been reported and it has been more than 25+ days, and no
action has been taken.
3) for past 3 weeks internet is not working at my home and no one is looking
into it.
4) I have visited your customer service center on 100ft road, Indira Nagar, and
your Manager Mr Andrew is well aware of my problem, still he is unable to help
me and no one with higher authority is helping him to solve it.

Following are the immediate actions which I want from your side

1) ReleaseUnblock my internet line so that my daily work doesn't get affected.
2) Please send a installation engineer at my home to make sure that problem is
fixed and net is working.
3) Since I am unable to use your service for this month, please dont bill me
for this period.

Regards,
Abhinav Mathur

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narindraworld
, IN
May 14, 2011 9:41 am EDT
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Dear sir/Madam,

You have the best tool in your hands & that is portability. Just send a message "PORTMOBILE NUMBER to 1900 You will get a code. Simply submit your documents to the new company & enjoy its services. but do not forget to start DND services. now it is Airtel will contact you. Again cheating here by Airtel they will say your problem will be resolved send "CANCEL" to a number. This command is to stay with Airtel & not the solution of your problem.
Thanks
Ashok Chawla(narindraworld) npsworld@gmail.com

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stop the postpaid connection
, IN
Jun 03, 2016 8:05 am EDT

hi i am airtel postpaid customer, but i m not satishfied with airtel company because theirs executive not care centre not responding to responsibilty to give answer then, their are make to hold and then they are the cut the call so what is this. than airtel gives me postpaid bill than i have paid the bill by cheque and that cheque return by bank technical reason . bank also gives me cheque return charge but airtel company not re- issue that cheque and they stop the connection . airtel has sign form with me without any kind of information and i also don't know englise . so please take on action this matter my id is vinuprajapati9@yahoo.com

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ajay sajwan
,
Oct 23, 2007 5:03 am EDT

I have a post paid corporate connection with Airtel in hardware ([protected]). yesterday after dial *121# my un billed amount 312.90/ and next day is coming 792.30. Please confirm the same if the problem of server its ok. If no please disconnect my Airtel connection after my bill period 27th of month. Or give the detail for disconnection procedure.

Regards,
ajay sajwan!

A
A
Aparna Jaiswal
,
Jul 16, 2007 3:19 am EDT

This is to bring to notice that I have been billed for full monthly charges for the billing period 23/05/07 to 22/06/07 vide invoice number [protected]. However, out of these 31 days, our internet was not working for 16 days, which computes to 51.61% of service delivery. Apart from this, the IVR for airtel is the most useless IVR I have ever seen. It is more of a consumer harassment than a convenience.

A
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Althaf Sheriff
,
Jul 09, 2007 11:44 pm EDT

I have faced a similar concern with Airtel Office. This was some time ago while I was in Bangalore and had a postpaid connection with Airtel. Firstly, the connection is not good by any standards and does not deliver what was promised. Secondly, Airtel disconnects the connection from time to time and I raised that their was a direct relation between the blackouts and the time spent online. As you try and stay online longer, the blackouts become more frequent.

Now, after a year of being in the US I just returned to my native in Kochi, Kerala. I am here for 3 months and decided to take a prepaid connection and activate the Airtel Office so as to have internet access on my laptop while I am on the move. Firstly, no one at their call centerseemed to know how it works. I was not able to get information as to how to activate it, weatherI must buy the recharge coupon and charge it to my phone first or should I wait for them to send the settings to my phone. This went on for three days and a person made me wait until 11:30 pm so that I receive and save the settings to my phone. I then called and asked to be transfered to someone with more knowledge of GPRS. The concerned person then asked me to charge my phone with the GPRS coupon and that the settings will be sent to me with in 48 Hrs. Now it's been four days and I am still waiting for the settings and so that I can be online.

My sister uses my previous connection with Airtel (6 yrs old) which is a corporate connection. This month while I was in Bangalore, I made the payment of Rs.1300 by cash for the bill amount of Rs.1234. When I received the printout of the payment received slip, it read, "Payment received with thanks from" and my name in print (all bold). I was in a hurry and was happy that I got most of my work done on that day. A week latter my sister calls me and tells me that representatives from Airtel are calling to ask her to make the payment. They say that I have not made the payment and that they will require the slip to confirm. Now, I do not have the slip ith me, this is a mistake on my part but the fact that this is happened to me thrice in the last two years is a matter of concern and I believe that all consumers with Airlet postpaid accounts must be warned of the concern.

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rajeev ranjan
,
Jun 07, 2007 4:29 am EDT

I am currently working in sahara news group as senior correspondent. The bill generated for the month of may is approximate Rs. 650. The particulars of the bill state that i have made a call to 609 on the 27th of the may for a duration of 1 hour and 30 minutes which is absolutely incorrect. I have already brought this thing in the knowledge of the customer care executives of airtel but the results have been unsatisfactory.

ComplaintsBoard
D
12:00 am EDT

Airtel unable to pay bill via internet!

This is a game plan people use to fool all of indians residing in rural areas. This Airtel makes so many adv. about its bill payment status but foe example I, using Airtel -Tamilnadu mobile with a/c no starting 114-********* unable to pay bill via any of internet / bill gateways because they want only city related bills only. If you go thro the AIRTEL WORLD payment gateway our city bank when it says it accepts any other VISA credit cards it spits wrong reports as " date of expiry not correctly entered " or " you don't have sufficent funds " etc. so can't use the system. If you prefer to make complaints to CITI bank or AIRTEL, simply no answer and your complaint automatically closed after a while.

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JAIBASS
, IN
Dec 23, 2008 7:18 am EST

Hai i am Jai bass from madurai(tn). i have one question. what is the difference between the life time airtel sim and three years validity sim. in which way the life time sim is best to other sim. what is the benifit the lift time sim and why you are fix the msg cost in the life time sim Rs. 50 piase. please send the msg of mine

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VISWANAATH
,
Nov 03, 2008 2:24 am EST

I am Viswanaathan from Trichy (Tamilnadu). Lot of wallpapers are received my airtel lifetime phone number ([protected]). On 2nd November I recharged for Rs.121/= but after noticing wallpaper I clicked it, because there was no subject, my account was suddenly reduced for Rs.20/= I was shocked and surprised how Rs.99/= was deducted. Let me know why airtel is sending wallpaper to my number? If you want to earn money you send those who are interested to see this. Secondly, they are also sending cine actress name. Then I immediately delete this. In future don't send any msg to my mobile, except for recharge msg.

I don't want any msg from Airtel to loose my valuable money.

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V.Sundaram
,
Aug 23, 2008 3:44 am EDT

I AM SUNDARAM, AGED 54. LOT OF ADVT ARE RECEIVED THROUGH MY AIRTEL PREPAID CELL PHONE. ON COMPLAINING TO STOP IT THEY ARE TELLING THAT IT WILL TAKE 45 DAYS. WHEN THEY ARE ABLE TO SEND THE ADVT SO MUCH FAST WHY CAN'T THEY STOP IT ON THE SAME OR NEXT DAY WHEN COMPLAINED TO THEM ? I AM SO MUCH IRRITATED TO RECEIVE THE SMS ADVT TO GET CINEMA ACTRESS PICTURES ETC. ETC.

K
K
K.Satish Kumar
,
Aug 10, 2008 9:47 pm EDT

hai
i got a wap message - a link for downloading wallpapers. when i chose the option to view the message, browser opened and i was able to view the message. After closing the browser window i got a message from [protected] stating "THANKS FOR DOWNLOADING WALLPAPER FROM AIRTEL LIVE WAP SERVICE. YOU'VE BEEN CHARGED Rs.50. Just for seeing the wallpapers will i be charged? that too Rs.50. i haven't downloaded any wallpaper. when i contacted the customer care though i tried to explain them that i just closed the window they gave me the reply even if i have clicked the image to view it in a zoom i would be charged. what should i do now? i did not download the wallpaper and i dont want to receive such WAP messages hereafter. thanks.

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subramanian l.
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May 18, 2008 7:27 am EDT

I want devotional hallo tune - kamatchi subrapatham at your offer price @ 15/- per month. i dont like cinema songs hallo tunes. Can you give?

L.SUBRAMANIAN
19/05/2008

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Venkatesh
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May 13, 2008 10:59 am EDT

This is a compliance matter subjected for your Signal Traffic Congestion. This letter Represented from Madurai Kamaraj University Madurai-21. It is located in Madurai –Theni main Road (National Highways).

Come to that matter, the University consist above 7K people in various discipline. Most of the people Consumed for your AIRTEL Network. Ten months (not clearly) before, one signal tower builds nearly my campus, the cell info display as MK UNIVERSITY. So there is no problem to arise in your network coverage.

But now a time, a new signal tower builds in VADAPALANGI village which is nearly 3 Km from the University. So we can’t reach the correct connection. The people thought may be it is Signal traffic Congestion problem. So you should be taken a necessary action regarding this matter.

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SRIDHARAN
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Mar 15, 2008 5:13 pm EDT

Iam sridharan from yercaud ([protected]), working in a brand new hotel (hotel the sky roca,location -20th hairpin bend) ,naturally hotel is a place where thousands of guest flow will be always there.Surprisely in our property we dont have DONT HAVE PROPER COVERAGE INSIDE THE PROPERTY EVEN IN OUTSIDE .we and our guests facing alot of trouble due to this problem even though a lot complaint raised there is no proper response, even it is not a very remote area too because other networks like reliance and bsnl is having good covrage ,we dont know where airtel is going . this is not good for a company like airtel.

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M.Ravi
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Feb 28, 2008 8:52 pm EST

I am Ravi my native krishnagiri (D.T) Uthangarai (T.K) Salamarathupatti (p.o) . This area very poor net work please net work tower to be install.

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subhish babu
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Jan 04, 2008 9:17 pm EST

iam using airtel pondichery number +[protected].i am now in kuwait.v hav roaming in kuwait for airtel.But my sim is not activated,and hav no network access.most of my friends are using airtel here.so when i call Wataniya they r the airtel roaming partner,they told me to activation should be made from india.

so pls made adequate measure to activate my sim.

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jagadish chandra parida
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Jul 12, 2007 5:51 am EDT

So if my balance get deducted like this continuously my entire balance would would come in single digits by the time i come back on august 5th.

With regards
Jagadish

ComplaintsBoard
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12:00 am EDT

Airtel deficiency in services

Please read the following input to understand my complaint.

No. Name address working since

[protected] tapan allabadi a-607, sector 2, plot no. 4, dwarka, new delhi more than 1 year
[protected] tapan allabadi a-607, sector 2, plot no. 4, dwarka, new delhi was working since 1 month

Responce from the airtel executive.

1) address verification is not done.

My questions.

1) why the phone was activated witout address verification?
2) why phone was disconnected without any intimation, either through sms or via mail or via phone?
3) how come one phone is verified on same name and address and other phone is not verified?
4) why should the customer suffer, because of the process failure at airtel end?

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COLONEL ROSHAN LAL YADAV
,
Sep 29, 2007 12:00 am EDT

I wanted my existing internet connection functional in my another room too where Airtel Land Line connection already existed. It took 21 days of patience and perseverance to get it done after continuous reminding. Their commitment that after every 4 hours delay Rs 100/- will be credited to the complainant was requested to be implemented. My e-mail was replied after about 4 weeks through auto generated reply that delay in replying is regretted and my complaint has been forwarded to concerned dept for their action. I am still awaiting reply/action to refund as per their commitment.

Beware people!

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aasif nissar
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Aug 23, 2008 7:33 am EDT

I am customer of your service and having problem of massaging service form internet

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aasif nissar
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Aug 23, 2008 7:28 am EDT

i am not able to recieve massages from internet, kindly note, i am customer of jammu and kashmir.

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