Complaints & Reviews

blackberry service not working

Yes !

Airtel did had problems in activating my blackberry service for 299 plan (Prepaid). The amount was deducted from my balance and I was promised that service will start within 24 - hours. But it never started. I made calls of more than rs.100 to the so-called 'blackberry technical support" and all what I got as reply was "prepaid customers are not our priority, and they are helpless and I may have to wait for an uncertain amount of time atleast 10 days to any amount of time to get my service activated". Also I was never given any kind of reference number for complaints I registered. Not to mentions there horrible and unskilled officials there who use to put me on long holds, sometimes even upto 10 minutes or even disconnecting the calls after putting on long holds. Remember airtel charges money for it. And to specific number which I was calling ending with 7070 they were charging the normal call rates. No clear solution to the issue was ever presented or addressed. All the while hints were dropped to me that if I was post-paid customer the service would have guaranteedly started in 4 hours ! I was really taken aback at such a fraudulent behavior on part of airtel. Moreover it was painful to see how prepaid customers for blackberry gets step-motherly treatment. It was really terrible on part of airtel when it was revealed that they cannot guarantee blackberry service to prepaid customers when prepaid customers are the one who guarantees them the money by pre-paying it.

I also wrote to and called nodal officers but none ever replied. Airtel has provided some worst quality service and customer care in all this. After 10 days, I finally understood by now that service by airtel is hopeless for me, and there is no guarantee that it will ever be activated, even if it gets activated and some problem arises in future I would not be able to stand airtel's incompetent 'technical support'. So I finally asked for my refund as it was only ten days and they were unable to get service activated. They initially declined to refund. But after some hard talks and implications that I would be moving to consumer court and ask for refund+compensation (For all the financial and mental trouble they caused) + (If possible) a public apology in all the leading newspapers. Finally and fortunately, they had to oblige and give me 100% refund.

I instantly changed my service provider. And voila ! As soon as my new number from other operator activated my blackberry services were also activated.

This incident really has tarnished airtel's reputation in my eyes. As far as my blackberry service for prepaid is concerned I experienced lack of transparency and really horrible and incompetent customer service. And in future, I know I will never recommend airtel or any of it's services to anyone.

  • Su
    Sushith Mar 03, 2010

    Facing the same issue here..

    1 Votes
  • Gu
    guy_eminen May 13, 2010

    even im faing the same issue... calling helpdesk or sending mails are of no use... i want to discontinue blackberry service 299 and activate 899 but since 4 months same issue i tried calling helpdesk many times but in vains .. and i went to Airtel office many times but same issue, i really think their licence must be cancelled if they give this type of support to the Customers.

    0 Votes
  • Mu
    mustansir cheena Mar 04, 2011

    I am being using Airtel blackberry messanger service were the plan is automatically reneiwed without any confirmation on 15th of every month and today 3rd day of the month they have send the message that your blackberry plan is deactivated.what i feel is after fecthing money by deducting balance of the customers by activating message services without any request, unnecessarily they have found the new way of making money

    0 Votes
  • La
    Lakshmana Feb 09, 2012
    This comment was posted by
    a verified customer
    Verified customer

    Airtel Blackberry services are hopeless. The excuses they give range from 24hrs wait period for activation, removal of SIM, Device incompatibility, under process to replacement of wrong SIM. It had been more than 9 days in constant pursuit for solution. Amount is deducted but there is no service yet. Paid several visits to the Hyderabad BB office. Spent money on several calls (at least 25 calls) to 9866007070. Highly recommend All not to activate Blackberry services with Airtel. They suck big time.

    0 Votes

charged extra without our request for utv audio cinema calls

Airtell bills a/c no.[protected] of jan 2010 and feb 2010 - charging @rs.30/-
For utv audio cinema calls, which we never utilised and asked for this extra service.
Also we hv not requested for this service and they are charging on their own.

Regarding this I spoke to airtell customer service ref.[protected] dt 22.2.2010.

Our request is to stop this and revert and credit the extra chaged in the last two bills.

Thanking you

Krishnan sarangan

unwanted incoming sms from 5432101

I am a Customer of Airtel Pre-paid Service. My Airtel Mobile Phone No is [protected] (IMEI No. [protected]). I have registered for DO NOT DISTURB on your website www.airtel.in http: www.airtel.in and my DND Registration Number is S1015105288 dated Dec 10 2009. Eversince I have opted for tariff plan of 0.50 paise per minute very recently I am receiving unwanted SMS regularly everyday. SMS Sender s ID: 5432101. I am also un-necessarily charged Rs 1 - per call or sms which I came to know through service reply whereas immediately before receiving this service reply regarding last call or sms charges I neither talked to any person nor I did send any SMS. Thus my talk value is reducing minute after minute every day wthout any service from Airtel.

You are therefore requested to look into the matter and stop all incomig SMS from Sender s ID: 5432101 and also stop un-necessary reduction of talk value

For Customer Care Airtel ([protected]@airtel.in ): This refers to my Email of date from my Email ID: [protected]@hotmail.com and your replies thereto. Please let me know what is Unique Identification Number that I have to intimate.you

  • Bi
    Bijay Prasad Mar 28, 2011

    I am a Customer of Airtel Pre-paid Service. My Airtel Mobile Phone No is 9903414045. Eversince I have opted for tariff plan of 0.50 paise per minute very recently I am receiving unwanted SMS regularly everyday. SMS Sender s ID: 5432101. I am also un-necessarily charged Rs 1 - per call or sms which I came to know through service reply whereas immediately before receiving this service reply regarding last call or sms charges I neither talked to any person nor I did send any SMS. Thus my talk value is reducing minute after minute every day wthout any service from Airtel.

    You are therefore requested to look into the matter and stop all incomig SMS from Sender s ID: 5432101

    0 Votes
  • Bi
    Bijay Prasad Mar 28, 2011

    I am a Customer of Airtel Pre-paid Service. My Airtel Mobile Phone No is 9903414045 Eversince I have opted for tariff plan of 0.50 paise per minute very recently I am receiving unwanted SMS regularly everyday. SMS Sender s ID: 5432101. I am also un-necessarily charged Rs 1 - per call or sms which I came to know through service reply whereas immediately before receiving this service reply regarding last call or sms charges I neither talked to any person nor I did send any SMS. Thus my talk value is reducing minute after minute every day wthout any service from Airtel.

    You are therefore requested to look into the matter and stop all incomig SMS from Sender s ID: 5432101

    0 Votes

stealing money from pre paid accounts without positive consent from customer

My mobile number is [protected] ( Haryana Circle). Airtel has started a unique method of fund raising for its Zain deal buyout. It is stealing money from customers account without their knowledge. Today morning (23/02/2010 ), i had a balance of Rs 163 in my account. After making a 30 sec. local call, i was amazed to see that my balance has fallen to Rs 62. I wondered about as to what has happened here.In the mean time, i got an SMS stating that " your free trial for Games club is open now. After this, you will be charged Rs 99 per month.If you do not want to participate, SMS UNSUBGE at 54321. " Then i realized that my 99 rs has been stolen by Airtel .
I am using the word stolen because, the amount was deducted without my knowledge and without my positive consent. This is innovation of airtel to fund its Zain deal through the pockets of its customers without their been aware of it unless they are vigilant. I have given a complaint to them via complaint number 205069 dated 23/2/2010. Through this post, i want to make people aware of this looting by Airtel . Two of my friends have got three such unsolicited schemes on their mobiles. Who is Airtel to force such schemes on customers ? it is taking negative consent from customers by asking them to unsubscribing to scheme. Why should anybody unsubscribe a scheme which he or she hasn't subscribed in the first place ? and what about the customers who don't read most of the SMS es. They will keep on paying Rs 99 per month (or any other amount according to the scheme forced by Airtel) for no fault of theirs.
Airtel should return the money of all such people and stop sending sms es with negative consent. They should ask for positive consent as to whether one wants to SUBSCRIBE for a particular scheme or not.

  • Ja
    jarnail Feb 23, 2010

    The BHARTI AIRTEL is a ### Company. The other looting scheme they do is... When you disconnect your connection... they don't disconnect it internally and keep it active.. after 5-7 months... Airtel guy called you up for due amount... when you tell that we requested for disconnection... Airtel guy tells you that the request was not executed in our computers... now we can waver some amount of money from your dues...

    Guys... there telecommunications Companies are big cheaters...who cheat their customers to pay their advertisement bill...to Advertisements agencies..

    0 Votes
  • Gu
    guptapankaj22 Feb 23, 2010

    fully agree with u on this count. and Airtel is notorious of all. Number portability all over India may help the customers sooner or later.

    0 Votes
  • Gu
    guptapankaj22 Feb 27, 2010

    Airtel has refunded the money back to me within 48 hours.
    But, i still urge them to stop practice of harassing customers first and then refunding to those only, who complains. This is hardly a good policy. Honesty is the only thing desired.

    0 Votes

bill complaint

Sir,
This is regarding to very poor efficiency of the customer dealing of airtel.I have made complaint many times to customer care regarding my complaint, but its very bad to say that there is no proper response from the destination.
The very bad thing happend was one legal letter has sent to my home. The letter mentioned that there will be a court complaint on 21st of this month and make the payment over their.It is mental harrasment for the customer.
I had a prepaid airtel number ([protected]) in the name of Saju Thomas.Then i have switched it into postpaid. I have submitted my office pay slip for taking my account. Since switched into postpaid, i have met so many problems. Customer care executive have been called me and told to pay the outstanding amount, but there is no pending to pay. I am using the Airtel website to paying the amount. Now I am so fed up of this Airtel connection. Now the customer executive telling that there is 2 more account i had, on the first account i have some amount to pay. Anyway i am expecting your kind responce to this issue.

--
Regards,
Saju Thomas

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recycled my phone number for no reason

I bought a new Airtel SIMcard on Jan24 2010 from MobileStore in Basaveshwarnagar, Bangalore.
I provided address verification, etc as requested. Suddenly after 15 days, I stopped getting phonecalls and could not place outgoing calls. I went back to the showroom and demanded my money back. They told me that they sent my address verification details, etc and my phone had issues because by mistake I might have pressed some number which automtically stops service. It was hard to beleive but I dint care as long as my phone was working again.
It worked for 2 days and again I had same issue. I had to call the Hotline aand they were totally useless. After dropping my call 2 times, finally a Superviser named Punita told me my phone number got recycled. I demanded to know how it can happen and she kept saying sorry. She asked me to buy new SIM card for no fault of mine. I was shocked, its not a matter of money, but AIRTEL inspite of accepting their fault could not revive my number nor give me a new SIM card for free.
I have decided never to use AIRTEL again.
Please stay away from this provider...

mentally harrasment

Dear sir/madam,
My self jignesh doshi, was thwe ex-client of airtel ltd. , & used for a year appr. My limit w as rs. 1700 & without my intimation or informing me they have exceed limit upto rs.4000, and now the person from airtel ltd. Calling me no. Of times in a day and giving me a bad words & harrasing me, also given bad words to my senior, the person who is calling me evrey now and then his name is "ulhas sharma", and cont. No. Is 022-[protected]
On 20th feb. Mr. "ulhas sharma" had send one recovery person to collect the cheque from me as I was not there at my resid. The fellow who came to my door without giving receipt taken the cheq. Of rs.500 as mr. "ulhas sharma" has ordered him to not give receipt.

Also I had done the payment of rs.1500 on 21st feb. On the day till morning 11 am he had called me 3 times & given the bad words to me like bhikari & more.
So pls. My request you whomsoever to take action against him to avoid this type of harrasnent with any body else as he was telling me if you dont make payment I will torchered to ur mother also thats the way he had spoken with me.

I hope so u will do the needful

Thanking you

Jignesh doshi

[protected]

unwanted sms when dnt services is still registered

Details of the promotional sms is as follows
Name of the organization am-airtel
Date and time. 3 feb2010 3:25pm 11 feb2010 12:10pm 13 feb2010 6:33pm 15 feb2010 11:06am 16 feb2010 12:04pm 18 feb2010 10:32am... And many more

Content of sms you have important miss calls to know your miss caller dial... Etc...

I have been contacting customer care since aug 2017 but they are only promising & giving final dates but as usual there is no result for stoping these massages
I have already complain the same thing several times few of my last request nos are: -
([protected] 19feb2010 11:39am) , ([protected] 3feb 4:37pm with imran fakirmomad) , ([protected] 2feb2010 2:55pm with sachin g)
Today on 19feb2010 also I talk to their customer care no but as usual they are not responding they says that they will transfer call to senior & putting me on long hold & then call get cuts automaticaly repeatedly today I talk to mr kamal jaisingh he told me that he will transfer his call to mr prabhat & as usual after a long long very long hold call get cut automatically.
After that I tried so many times to talk again but they have usual practice to automatic diconnect the caller before contacting to cutomer care when they dont want to attend him & the same happened with me also.

Overall they are breaking the law of "do not disturb services" & ruining the my time & disturbing my social life so I want to take action against their customer care services & their company.

Airtel is the worst telecom company ever.

  • Sh
    shivamautotech Mar 14, 2010

    Dear Sir,


    My mobile no. 9810093340. I have act DND but then also i am receiving promotional sms no action taken buy Airtel.


    Details of the promotional SMS is as follows:

    Date 11.03.10 time 07:40pm
    Enjoy the benefits of regular alerts on daily NAVs, Latest Products & services; to avail this service, Register Online using your CIP/TPIN.

    Date 11.03.10 time 10:00pm
    Enjoy Ladakh 5N/6D @ 19, 999/- PP. Include DEL-LEH-DEL Airfare, Stay, all meals sight seen transfers & more. 360Degree Himalaya: 09222204544.

    Date 12.03.10 time 10: 15am
    Jai govinda get Rs 13000/mnth by jst investing 13 laks in fully furnished studio appt. 12-13% return . near FNG Corridor invest sood prop yahoo.com contact 9811113583

    Date 12.03.10 time 10:17am
    Flats in GGn near metro station (Ardee city). 3BR 1 – 2400 SQ FT @ 2750 P. SQ. FT (all incluvice) pay in install / CONST. on [email protected] 9650059171 (good comm. / disc for 5 days)

    Date 13.03.10 time 09:45am
    Jai govinda get Rs 13000/mnth by jst investing 13 laks in fully furnished studio appt. 12-13% return. Near FNG Corridor invest sood prop yahoo.com contact 9811113583

    Date 13.03.10 time 01:30pm
    Jabardast sale, buy 1 get 1 free at Bombay dying. Get 225 wale door curtain at 125/ kindly visit aggarwal the handloom shop k-40 raja puri, opp. Sec 4 Dwarka.


    I HAVE ALREADY COMPLAIN THE SAME THING SEVERAL TIMES FEW OF MY LAST REQUEST NOS ARE:-

    9810093340 [|BAL|Qrc495049|]
    9810093340 [|BAL|Qrc459886|]
    9810093340 [|BAL|Qrc436958|

    Inspite of regular complaints I am not happy with services regarding DND provided to me.


    Kindly check & do the needful.


    regards
    SHIVAM AUTOTECH LIMITED
    58TH KM STONE
    DELHI JAIPUR HIGHWAY
    VILLAGE BINOLA
    DISTT. GURGAON
    HARYANA

    0 Votes
  • Pr
    Prashbv Jul 05, 2011

    Dear Sir/Madam,
    I am a user of Bharti airtel Telecom - 9945462869 over 5-6years. This number is registed in NSDC (National Do Not Call) Registery & with airtel to avoid unecessary calls. This has been done long back & even today NSDC shows that the number is registred. But every day i am geting not less than 6-8 calls from airtel starting with number 54321xxxxx. I have complained this several times to airtel executives spending my amount towards the call.
    It has crossed the limits & each day it build a series of frustration to get such unecessary calls almost 6-8 calls per day.
    I am really helpless & please help to get this resolved. This is causing meantal torchure & am unable to bare this since last 6-8months.

    Thanks,
    Prashanth

    0 Votes

worst service from airtel broadband customer care

Hi,

My name is Vishwanath and i am from Bangalore.

Sub: No Proper response from Airtel Broad Band Customer care.

I had applied for Airtel broad band connection on 28/12/09 ref # TBLR
0066115 in my dad's name i.e Subramanya Hegde.Amount paid: Rs 3995/-.
Direct sales from Airtel have taken 20 day s to attend my request after 20 days
they have called up my dad's number, at that time it was not reachable and
they themselves have raised a request for cancellation.

After the cancellation request has been accepted one person from Direct
sales comes to me and promises for the connection in 1 day and asked me to
resubmit the document, I have replied that I cannot resubmit the document, later
I decided not go for airtel connection and let the refund comes back to me.
One week later i have received a courier from Airtel, One letter attached
with one cheque. The cheque should have been in my dad's name that is
Subramanya hegde, but the cheque is in the name of Ranjitha BC and the
cheque # is 151332 for Rs 500/-. The cheque # mentioned in the letter is
151333.

I have raised a complaint with Airtel customer care # [protected]. It has been
15 days over i have not got the right check back.Nobody is responding me properly.

Below is the chain of mails between me and Airtel customer care. Please go through and kindly help me.

Thanks and Regards,
Vishwanath.
Bangalore
Ph:+[protected]


Dear Mr Vishwanath,

Thank you for writing to us at Airtel Telemedia Services.

We acknowledge the receipt of your mail dated 16th Febraury 2017.

With regard to your below mail, this is to inform you that as per reference
number [protected] relevant team has confirmed that the cheque has
been delivered already and as confirmed by courier department they have
informed that the cheque is already been received by
Mr Subramanya Hegde on 2nd Febraury 2017.Kindly confirm us on the same.

For further assistance, please.
• Call us at 080-[protected]
• E-Mail us at - [email]care.[protected]@airtel.in[/email]
• Fax us at 080-[protected]

Assuring you of our best of services at all times.
Yours sincerely,

Kirthi,
Customer Relations
Airtel Telemedia Services

Go Green

Take a small step towards a greener planet! Subscribe to eBill now!! To opt
for eBill, log into [url=http://www.airtel.in]Mobile Prepaid, Broadband, Postpaid Mobile, DTH Services in India: Airtel[/url] and

register for free by clicking on 'Bill Guide' located on the left panel of
the 'My Account' web page. This will take

you to the 'Bill Preference' page where you can select the radio button for
'Receive bills by email'. Please enter your

email id and click on submit or send SMS as startebillfl <email> to 121
from your Airtel mobile. Once you have

Opted for eBill, paper bills will be discontinued and you will receive your
bill via email month.

>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Mail received from Vishwanath Hegde <vishwanath.[protected]@db.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Hi,

Can anybody resolve the below issue. How long should i wait.


Thanks and Regards,
Vishwanath
*************************************************


[email]Care.[protected]@airtel.in[/email]

02/13/10 04:04 PM

Please respond to
Care Karnataka <Care.[protected]@airtel.in>


To
Vishwanath
Hegde/db/[protected]@DBAPAC

cc

Subject
Re:
Concern
and
Escalation


Dear Mr.Vishwanath Hegde,

Thank you for writing to us at Airtel Telemedia Services.

We acknowledge the receipt of your mail dated Feb-13-2017.

As per telephonic discussion with regards to your below mail, with refrence
number-[protected] we have intimated our relevant team to speed up the process
to get theIssue resolved as earliest.the SAf number-TBLR 0079366 is under
process for activation.

For further assistance, please.
• Call us at 080-[protected]
• E-Mail us at - [email]care.[protected]@airtel.in[/email]
• Fax us at 080-[protected]

Assuring you of our best of @services at all times.
Yours sincerely,

Mudassar Ahmed
Customer Relations
Airtel Telemedia Services

Manage your Airtel broadband and fixedline account online- view current
bills, unbilled usage, and make payments. for more details call 121 from
Airtel fixedline
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Mail received from Vishwanath Hegde <vishwanath.[protected]@db.com>
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

Hi,

My Name is Vishwanath.

I had applied for Airtel broad band connection on 28/12/09 ref # TBLR
0066115 in my dad's name i.e Subramanya Hegde.Amount paid: Rs 3995/-.
Direct sales people have taken 20 day s to attend my request after 20 days
they have called up my dad's number, at that time it was not reachable and
they themselves have raised a request for cancellation.

After the cancellation request has been accepted one person from Direct
sales comes to me and promises for the connection in 1 day and asked me to
resubmit the document, I have replied I cannot resubmit the document, later
I decided not go for airtel connection and let the refund comes back to me.
One week later i have received a courier from Airtel, One letter attached
with one cheque. The cheque should have been in my dad's name that is
Subramanya hegde, but the cheque is in the name of Ranjitha BC and the
cheque # is 151332 for Rs 500/-. The cheque # mentioned in the letter is
151333.

I have raised a complaint with your customer care # [protected]. It has been
15 days over i have not got the right check back. I need an explanation on
this.

I have applied for Airtel broad band connection again TBLR 0079366 on
05/02/10 today i am getting the connection i.e. 12/02/10.

I just wanted to know is this the service what you are providing let me
tell you one more thing I have been a customer for airtel from last 5 years
and have got 3 post paid connections in my name and Airtel DTH but never
faced such kind of problem. Please give me a solution before i could take
any further action.


Thanks and Regards,
Vishwanath
Ph: [protected]

  • Mi
    mishra.saurabh19 Nov 04, 2010

    Hello sir,

    I am saurabh mishra from bangalore I needed a broadband connection so I approached one of your agent.(Mr. Gopi mbo.998057740) on 28/10/2017 after taking Rs. 500/- and my sign on a plan document he said my new will be connected on 31st/10/2017 but when I called him after that he is saying not to contact him and call another agent and gave me his number and that guy when I called said me to call directly to customer care number and not to him. After that I called to customer care also but they are also not responding to me saying you should have application number I asked him to query my application No. by using my name and my mobile number but he also refused. Now whom shall I go to no one is responding to me. Please look into the matter.

    Thank you,
    Saurabh Mishra,
    8088537234

    0 Votes
  • Ra
    ravtools123 Jul 06, 2011

    This side your customer rav tools & components company.sir or madam we submitted our compliant new internet connection in 24b/13 industrial area and internet line transfer in 26d/1, industrial area on dtd 30.06.2011but up to till date there is take no any action about this matter.what the hell is going on.when we consult your person the Sr.of airtel Mr. Shahnvas they never pick up our phone any time and mr. ranjeet bali they pick up phone and told that we callback you after 10 mint ya 15 mint evevry time but they do no any callback.and mr. dharmender the exicutive of airtel saying they also not pick up our ph and when we call him another phone thay talk us in rubbish manner.Mr. Bali and Mr. dharmender talk in rubbish manner.So take action on this matter and this three persons.Reply me within the 5 minuts on mail id [email protected], com


    Harminder Singh
    9311170793

    reply on

    0 Votes

deactivate job alerts. 5432105

Plz deactivate job alerts. 5432105
i want to deactivate this service n my mobile no. is [protected]
this service has been automatically renewd without anything done by me. and i am being charged Rs.10 for 10 days without any activation done by me

plz. check this problem

n do the needful

thanx n regards

Deepti

do not given me my claim

hello sir i am hello mobile shoppes honer (retailer) sarfraj.i complain my distributor b cos he dont give my claim money of LAP serves.i mistake e-recharge of 200 rupees & i don quickly LAP option but shaan agences not give my LAP claim so pleas action now.. ur Buisseness partner
HELLO MOBILE SHOPPE give me reply at email...[protected]@gmail.com

LAP mo No -[protected]
last 6 digit of transaction id -584955
date -14/[protected]

do not given me my claim

sim blocked and re issue my number to another person by air tel

The airtel cheater company blocked my sim. Ie [protected] take my balance amount of rs 100 by airtel. Without informing me. It is advice to all peoples of my india not use airtel service. I had given many complains but it not solved by airtel
Air tel complaints - sim blocked [protected]
Review all air tel complaints
Air tel
Posted: 2010-01-11 by mohd. Abdul. Samad
Sim blocked [protected]
Complaint rating:
Company information:
Air tel
India

To whom ever s concern
Respected sir / madam
My name is mohd. Abdul. Samad.
Mobile no 91 [protected] address hno .16-3-810 chanchalguda hyderabad a. P. India. I had not use the air tel sim seven months but it is life time sim till 215 after seven months not used I has using this sim from 06-01-2010 (mobile no [protected]). I had recharged my mobile rs 55 and 32 also for .50paisa local call in morring today itself. 11/01/01but in after noon the air tel had blocked by sim for no reson my sim is life time valued till 2015. And u deactivated it. I had visted malakpet air tel office in after noon and talk the officer said I had to purchase a duplicate sim costing rs 50. So I had purchased it but till now my new sim of same no ie [protected] is not activated. Plz activated my sim with my no [protected] urgently note iam using this mobile no [protected] nearaly from six years. So I had very important contact. If I purchase new sim with new no its great loss to me so I requiest the air tel mobile company re activate my mobile no [protected] urgently thanking u

complaint : serious action against those who have wrongly misguided me with spending my money.

I am having airtel prepaid connection with no. [protected], goa connection.
I had not opted for any special vas services except caller tunes.

I did not have sufficient balance, so, with huge financial difficulties I had recharged from bangalore for rs. 50 on the above number, after successful recharge, I got an sms - "your a/c hass been recharged with rs.0.00 mrp rs.50, kindly pay to the retailer transaction id : - [protected]" without a single paise credit. So, I called the customer care karnataka at 121, I spoke with one of the airtel csr, he said that since the phone is in roaming so, all the recharges you make will not be credited and suggested me to try the recharge with the higher denomination.

Again after few minutes I had recharged with rs.100, I waited for few minutes and I got an sms "your a/c hass been recharged with rs.1.00 mrp rs.100, kindly pay to the retailer transaction id : - [protected]", I was shocked by this and I called the customer @ 121 for another time, I spoke with csr about the reason for not getting the amount credited, he replied that recharge for rs.100 is not acceptable so you try with another denomination, and gave me the customer care number : - [protected] and said the the customer care number will also be charged with std call rates.

Since, I did not have balance in my cell, I & called from a local landline to the number [protected] and explained my grievance to the airtel representative, he replied that I have called to mumbai csc, since, it is a goa connection so, call another airtel customer service center - [protected] and said that this number will be charged at std rates.

So, I called another one more new number [protected] and waited for few minutes, then my call got redirected to the customer service call centre, I explained my grievance to the airtel representative, he said that you cannot make any recharge in roaming, you have wasted by making above recharges, I asked the reason for this and told to give me the number of any higher official, he rudely disconnected the phone with loud voice.

If this is the situation then how much money is being unnecessarily held up by airtel in the whole india.

I had also mailed about the same to the customer care & nodal officer, but there was no proper response form the concerened.

aftre having credit in account not recving channels

not proper custmercare services not recving cahanels after having credit in account for almost four days

50 rupees recharge

I recharged 50 rs. On 14.1.2010, that was an offer, in that offer recharge with 50 rs today you will get 75 rs as talktime, 43 rs on the spot and the balance 32 will get with in 48 hours, I got 43 rs ontime but I have not get the remaining 32 rs yet, my mobile no. Is [protected], I called airtel customercare many many times, but I have not get my remaining balance. They cheated me many many times, whenever I calkled customer care they told me your problem will be solved with in 48 hours,
Sir, please obey my request I want my balance money back
The customer care request reference no. Is0131289466

change of address

Dear sir,

I have taken a number from airtel no. Is [protected] in name of dhirendra kumar mishra r/o m-31, shyam park, nawada, uttam nagar, new delhi-110059, later on I have requested airtel to change my billing address to courier 'n' cargo alliance, 4/1, west patel nagar, new delhi along with some corporate connections. Now all the corporate connection has been changed in prepaid and also I have resigned from the company. Thereafter a want my number back in my old address.

Therefore I request you to kindly provide my no. [protected] in my residence address and oblise.

Dhirendra kumar mishra

  • Pa
    partheeban Jun 10, 2015

    Dear sir/madam

    This is partheeban my mob no 9789396662
    Please update my new mailing address


    NEW MAILING ADDRESS

    PARTHEEBAN R
    5C KAMARAJAR STREET
    ETHIRAJ NAGER, WEST MAMABALAM
    CHENNAI-600 033


    OLD ADDRESS
    PARTHEEBAN R
    6/80 BALAJI NAGAR,
    9TH STREET
    RAKIPALAYAM (PO),
    COIMBATOR
    PIN NO 641 017
    Thank you

    0 Votes
  • Pa
    partheeban Oct 07, 2015

    pls call me any time

    0 Votes
  • Pa
    pavan90 Dec 19, 2015

    A1 luxury gents Pg, 13, 1st cross,
    veerappa Reddy layout, SGR dental collage road,
    Munnekolalla, Marathahalli, Bengaluru, Karnataka, India, 560037
    Bangalore, Karnataka - 560037

    0 Votes

missing credit

paid Rs 800/= recharge on16-01-2010 at 02:35 pm and confermation massage recieved for credited amt of Rs 800/= vide Transfer ID No.[protected] . The recharde is still to be credited to my Account despite my Papa"s no of visits to airtel office at Rajbagh srinagar kashmir j&k My cell no is [protected]. Iam on tour and need my credit badly .Pl. take immidiat action and let me know the fun repeated complaints to airtel office.
Saika
cell no [protected]

  • Ai
    airtel'presence Jan 31, 2010

    Dear Customer,


    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologies for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.


    Regards,
    Vinay chugh
    Airtel Customer Service Team

    0 Votes

unknown call using vulgar words

Sir,

My sister doing her degree in a college and staying in a hostel and she gets call from unkown number 91-[protected] talking all rubbish words and vulgar message, when I made a call to that number, he continues the same.

I am seeking your help to do something to punish that guy or to block the number permanently.

Here is my mobile number to contact for details:[protected]

Regards,
R.MariyanandhRaj.

airtel extractsame bill twice

Airtel just knows how to extract money—service is poor
I have 3 connections of airtel one landline ([protected]) and two mobiles.
Myself and my husband were made to pay the same bill therby extracting twice the ampount of payment by airtel chennai. Without any notice my phone was disconnected and one guy called me saying ur phone connection will be restored if u pay instantly. One guy turned up and I paid him 1004 cash. I told my husband regarding this and he said he also had already paid airtel thru on-line payment. I called up airtel about duplicate payment and said I want a refund. The lady on the other end was uncouteous and just making me believe its my mistake to pay whereas they only have some links with some collection agency which just extracts money from people. That airtel person didn't even have courtesy to tell me that they will take care and somehow adjust the extra sum against next bill.
This is the second time it has happened. Last year also there was duplicate payment and it was not adjusted.
Airtel should employ people who are able to listen and solve the problems rather than just showing customers they are invaluable

new connection delay n misbehave of employees

hi i m dr.arvind baweja hv 2 broadband connectio already n applied for new one on my residence on25 jan 2010 with commitment of getting it start on next day 26 jan bt nw its 28 jan i didnt get any call n even wen i called to ur sales executive MR GHANSHAM [protected] .he didnt take my call n repied I M BUSY WILL CALL U LATER n after 3 hrs wen i called again he connected me with MR RAKESH [protected] who misbehave with me n also said we didnt hv man power to give u connetion today n will call u wen we have still nw i m suffering after paying 3 month advance rental also n really sick of ur company n employees.

plz report me what action u r going to take n wen i will start with my new connection.and if ur company cant give me this facility plz refund my money n also take my all broadband connection back.

applicant
dr arvind baweja
my other connections are
[protected]
[protected]
my alternate no is
[protected]

  • Ai
    airtel'presence Feb 10, 2010

    Dear Customer,

    This is to inform you that your concern has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

    Regards,
    Vinay Chugh
    Airtel Customer Service Team

    0 Votes
  • Ba
    bala murugan Mar 26, 2010

    hello sir, I want to change my tariff plan from 20 to 799, plz change 799 plan with in 29th march 2010, my name is balamurugan t.phone no: 4506323, chamge the tariff plan immediately

    0 Votes
  • An
    Anchal Garg May 08, 2010

    Hello,

    I would like to inform you that i have not recieved my airtel internet bill till now..I have take n connection around 20th march..could you please provide me the bill as soon as possible.

    0 Votes
  • An
    Anchal Garg May 08, 2010

    I have not recieved my airtel broadband bill till now for the month of march- april. my internet no is- 04040188159. Could you please provide the bill as soon as possible..

    0 Votes
  • At
    ATIF JAMAL Dec 08, 2010

    sir i want to block my internet service fr one month from 9th dec to 9th jan 2011
    airtell fixed lone number is 4207219...plz hold my service for one month...

    0 Votes
  • Mi
    mirzarustumali Dec 29, 2010

    sir my airtel my offer not recevie me plz send my code num to 9141482719 dont miss i need now

    0 Votes
  • Mi
    mirzarustumali Dec 29, 2010

    sir am big fan of airtel for me only u have done chet wth me my airtel my offer gift not recived plz send my gift and contact to this num 9141482719

    0 Votes
  • jainhitesh38 Jan 07, 2011
    This comment was posted by
    a verified customer
    Verified customer

    mera naam Hitesh Jain hai. mera Airtel Broadband no. 07714264346 hai. connection lete samay mujhe yeh kaha gaya tha ki myairtelmygift ki taraf se ek gift bhi 20 dinon ke andar mil jayega kintu claim code nahin mila jisse main gift ka form nahin bhar saka. is aewaz mein maine complaints darz karai jiske no. 39748122, 39956876, 40880036, 41487360. har baar mujhe dilaasa dete hue agle 20 din kehkar taal diya gaya. aaj lagbhag 2.5 mahine ho chuke hain. gift ka koi hal nahin nikla. mujhe noida ka no. 01204269999 diya gaya iss no. par ring jaati hsi par koi baat karta hi nahi. main airtel ki seva se ab asantusht ho chuka hoon. "vaade bade kaam kuchh bhi nahin" kahavat laagoo hoti hai.

    0 Votes
  • Ra
    ravikumar.yazali May 19, 2011

    Hi this is Ravikumar yazali. I am using a broadband connection since last two years. It is 08041145185.
    I have taised a service request for shifting it from HSR Layout to BTM Layout, but no one responded. I visited koramangala airtel shop, then they asked me to cancel the connection because they dont have slot in BTM Layout.

    Is this your response to customer?

    1 Votes

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