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Airasiaunethical behaviour

1

23 OCTOBER 2017 @ 945AM

TO WHOM IT MAY CONCERN

On 23rd october 2017 around 9.45am i went to one of your air asia branches at bukit jambul. That office supposedly to open at 10.00 am but i arrived earlier 15 minutes. while waiting for it i've saw one of your staff standing outside the branch and i decided to ask him regarding my problems. i just want to know about ticketing and HE'S REPLYING ME IN A VERY RUDE WAY!!.. he said that he do wanna entertained anyone before 10am. is that good to answer the customers? and that time im not even said any single words yet. I am really cant except it. Is this the way your company trained your customer service?? i am really hope this kind of things not gonna happened to others. That guys not really suited with customer service. No smile with sour face. Please do something AIR ASIA if you want your company success. Dont let this kind of problems ruined your reputation. thanks and regard

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