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CB Airlines and Air Travel Air India Express Case id: 21829876
Air India Express

Air India Express review: Case id: 21829876

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Author of the review
5:22 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dear team,
My fly say is on 8. June,25 from bom - bbi
2 passenger
Purshotam punjabi
Santoshi rani nayak
I tried to reschedule my flight form 8th june 7 th june 25, form which then payment got stuck and did not got deducted from my account, that means I have full authority to travel on 8th june 25 for which the payment is been already received
But as per the call discussion with all ur executive, I ' m now forced to travel on 7th by paying extra 9000
3000 extra fair charges
6000 convenience fee
Already I have paid 12000+ for my travel for 8th but now I ' m been forced to travel on 7 by paying extra 9000, for which I am not ready
And there is no resolution given, just force me to pay because this was done from my id
I hope I will get the resolution from this point of contact, or else I have to reach social media, ceo : aloke singh and twitter on it.
Logically or illogically I can travel on 8th as payment is not received
And same logically I can't travel on 7th as the payment is declined and not received
If I am been forced to travel to on 7th june then I am lok to pay fare difference of 3000 (for 2 ppl) not with 6000 more
All the evidence have been attached to this mail
You can reach me on given number
Thanks & regards
Purshotam punjabi
[protected]

Desired outcome: give me a proper resolution. don't force a customer to pay forcefully and reschedule when the payment of reschedule is canceled or decline , do all the customer to travel for what he/she have paid already

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    More phone numbers
  3. Air India Express emails
  4. Air India Express address
    Gandhi Square, D.H. Road, Kochi, 682016, India
  5. Air India Express social media
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    Jul 03, 2025
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Air India Express Category
Air India Express is ranked 128 among 221 companies in the Airlines and Air Travel category
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