Agoda Companyrefund a cancellation

V Sep 09, 2018

Booking id: [protected]

We bookedthe mahindra resort at coorg agains tgis reference id via agoda. However due to dangerous weather and the givernment declarung high alert, we were advised by mahindra resorts to cancel the stay as it wasnt safe. We also received n email for a total refund to be initiated by mahindra resorts team. However we booked this through agoda and its been a nightmare to get to anybody in agoda. Its a case that can be challenged from consumer rights perspective.. And that will be our last resort we we see no response coming through

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