CB Airlines and Air Travel Aer Lingus Group Complaints #2-21

Aer Lingus Group review: Refund for cancelled flight and accommodation

Laraine Barnes of GB

Jun 04, 2026 2:28 pm UTC

Featured review

My flight was cancelled coming back from Barbados - I got the flight cancel compensation but they have not refunded me for the subsequent accommodation and food costs due to being stuck over there until the Friday. i have now set up 5 customer service requests and called multiple times. Should i report CAA? It's bad enough that they deceitfully told me to change a previous flight to a voucher when the very next day they announced they were no longer flying to Barbados from Manchester! The only reason I accepted the voucher as fly there regularly, so they also have over £900 on my money sitting in their coffers. Disgusting deceitful behaviour.

Claimed loss: £910 of changed flight voucher when they knew they were cancelling services£845 in accommodation and food costs for 5 days due to flight cancellation

Desired outcome: REFUND

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Aer Lingus Group Contacts

Aer Lingus Group phone numbers

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Aer Lingus Group emails

customerqueries@aerlingus.com

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Aer Lingus Group address

Head Office Building, Shamrock House, Dublin Airport, Dublin, Ireland

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Jun 09, 2026
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