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Adidas review: Shoe cracked within week 61

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Author of the review
12:00 am EDT
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

I had purchased ADIDAS shoes from their patna showroom (in front of mauryalok) when I started wearing the shoe it got torn apart and cracked in few days much to my surprise as never imagine that a shoe costing rs2000... and from WORLD NO2 Shoe mfgr become unwearable in a week! Since I have lost the receipt as the name ADIDAS IS sufficient guarantee who cares about receipt. The shoe is still lying in my garage much to the astonoishment of my friends and guest...

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Edward De Leonardis
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May 07, 2008 4:43 am EDT

I went to addidas website to find a contact information where I could make a complaint on a very expensive sho that I bought, but for my surprise there was no information. On their website? The rubber on the shoe is making the thumb on my feet black. That could be dangerous to my health for we are talking of rubber being absorbed by my body.

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Luv Barman
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May 18, 2008 1:25 pm EDT

I ordered a shirt from one of your outlet, after wearing the shirt just once when I washed the shirt the colour was faiding, I went to the shop to get a replacement for the same in 35 c chandighar the showroom from where I ordered the same, I was given a run arround that the manager was not there so I have to come again, I dont understand that if I have spent money and the thing is not worth instaed of giving me a replacement I was given a Excuse that the manager was not there so I have come once again, Even after me requesting that I have to come all the way from Mohali . When I asked that if I can have the number for the manger the person in charge said that the manager does not have a number, Now that was some thing very funny that a manger of a store does not have a number .I am really annoyed by the type of service provided by ADIDAS, it is not my mistake thatyour product is not good even I am not satisfied with the resolution given to me as that was not immidiate I as still waiting for a reply from the manager if I dont get my product replaced I will make sure that the issue is taken to the correct department as I thing that the company should have the value for there money for there customers

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Gary King
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Aug 29, 2008 7:28 am EDT

It was only 6 weeks ago that i bought a new pair of trainers from a well known sprts shop for the price of 85 pound. I were then ever day but only a week ago they fell to bits. As you would expect i took them back to the shop but because of there policy they told me as i have used them and the complaint was over 28 days i was not entitled to a refund or exchange. The only clothe i use are adidas and i would not sue any other cloths even my after shave is adidad. I have been let down by a good clothing company and i think hey should take responsibality for there products. Where do they stand in telling us we could spend all this money and we get poor products. I will continue using there products but i feel let down by there help and support.

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Amit Gaba
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Sep 01, 2008 10:51 pm EDT

Dear Sir/Madam
i have purchase a pair of Adidas Shoes from Sri Ganga Nagar (Rajasthan) which was cost of Rs. 8699/- and it is surprising that the Net Of That shoes had cut within two months and there is no care and hearing from company point of view
I never seen that behaviour of ADIDAS is worst Than a LOCAL Brand
I Think If ADIDAS Have some manners of quality
They must maintain toward the custmor
Amit Gaba
Sri Ganga Nagar
Rajasthan

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BP
Send a message
Nov 27, 2008 2:14 pm EST

If you just follow the warranty procedure that is included with your shoes, Adidas will take them back or replace them with no questions asked. They really are a great company to deal with if you just follow their procedure.

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amani
EG
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Jan 08, 2009 2:17 pm EST

I bought a shoe for MY four years old son from Addidas store in Gezierat Al arab street, Mohandeseen, Egypt. 2 days later the shoe was strongly damaged, it become unwearable in a week. Although I had the receipt the management refused to refund or even exchange it.

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amani
EG
Send a message
Jan 08, 2009 3:54 pm EST

The store phone number is : +202 [protected] Giza, Egypt. And the shoe item is : 141513
Appreciate your urgent feedback.

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Alan Bland
Morecambe, GB
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May 27, 2009 6:18 pm EDT

I was given a pair of Golf shoes for christmas from my wife, as a woman ha ha she had got her father to get them for me. As I am new to the sport, my first outing was in May the bank holiday weekend, the first time i wore them, I put them on with pride, and after only 9 holes i returned to my car only to notice that all the leather? had cracked and was peeling away from the right shoe only, yes it was wet but are the shoes made for all weathers? Iam very disgusted to say the least AFTER only one game pf golf.
I am no longer possession of the reciept for these shoes, can somthing be done ?

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m.satish
IN
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Oct 08, 2009 2:38 am EDT

a dammage on the shoes net cloth.

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ankush77
IN
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Oct 21, 2010 5:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought this pair of adidas shoes on 12-07-2010 from your ADIDAS store named: Unisex Agencies at Celebration Mall, Amritsar

Being an ADIDAS-loyal customer, in the last 10-15 years, I must have bought atleast 7-8 pairs of ADIDAS shoes and so many apparels too and I have always been very satisfied with all of them.
but this time I am surprised after seeing what happened to my ADIDAS shoes purchased barely 3 months back.
As you can see in the pictures, the shoe is tearing apart from inside the ADIDAS 3-stripe logo marks on my right foot shoe.
I went to complain at the same store i.e. Unisex Agencies and I was left in lurch and stunned when they told me they cannot do anything as I bought this pair in SALE.

This is the 1st time in 15 years that I had to come for service from ADIDAS and I am given such an answer.
I would like to ask you here, are all your products short of quality when you sell them in SALE?
And if it is so, you should call it a "Seconds" or "Defects" SALE, so that the customer should know what is he buying.

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Rocky Rocks273
IN
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Mar 05, 2011 11:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I have bought Adidas shoes (Product No. FURANO 2 W/G44640/6), Stock No [protected] from Districtt Center Adidas showroom on 28 Feb 2011 and in 05 days the shoe sole worn out and the paste came out.

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Rocky Rocks273
IN
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Mar 05, 2011 12:11 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Excellent staff at the District Centre Adidas Showroom replaced the shoes . Good staff and nice gesture.

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dr prashant
IN
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Jul 24, 2011 8:30 pm EDT

got adidas tennis shoes no G02391 at 5459 with mrp 7799 written...came to know from another shop the mrp is 7599 and 5320 after discount...note that the first one from where i bought have added 13.5 % extra vat...attaching the bill

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Dawn Buelow
New London, US
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Nov 18, 2011 3:09 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Dear Sirs/Madame, I purchased a pair of your shoes for my 9 year old for school this year. I would not allow him to wear them until his first day of the new year. Well they are literally worn out already. They didn't even last 3 months. They have worn all the way through the bottom by the toes. I've always had good luck with your shoes before. He has worn Adidas since his first day of pre-school. I'm a single mother trying to help one kid through college and still have my 9 year old in elementary. I have fallen on some really hard times. I can't afford to buy him a new pair of shoes. Right now he's currently wearing his old pair of Adidas, which are really to small for him. Christmas is now approaching fast and I have to make a choice. Do I try another pair? We've never had a problem before. But, I really can, t afford them. This comes to my dilemma, spend the money on new shoes or save it for Christmas. My son says he will were his old ones for a while more. He wants Christmas presents instead. I'm more concerned about his feet hurting him at school. I don, t have access to a computer all the time, so if u could respond to me by mail I would appreciate it. My address is: 413 Avon Street, New London WI, 54961 Thank You. Sincerely, Dawn Buelow PS... Please respond soon.

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Dawn Buelow
New London, US
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Nov 18, 2011 3:18 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I'm really sorry to have to complain. But, this breaks my heart. I really need the help. Thanks again for your time. Re-reimbursement would be greatly appreciated. That way I won, t have to choose between his new shoes or his Christmas presents. My budget only allows me to spend $50.00 on both children for Christmas. And that really is pushing me to broke. Thanks again. Dawn Buelow (single Mom)

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Theresa Golden
Puyallup, US
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Sep 29, 2013 7:25 pm EDT

I purchase a pair of Adadis shoes Freemont Mid #G49739 UNIRED/UNIRED/BLACK [protected] size 10 1/2
from footlocker shoe store at the south hill mall puyallupfor my grandson on July 2nd 2013. Shoes fell apart and on Sept 20, took the shoes back to foot locker and was told that they could do nothing. I needed to contact the manafacture. The shoes did not last and I would like a refund or a new pair of shoes. I paid $54.59. Very disapointed.
Thank you for your time
Theresa Golden
14327 106th ave ct e
Puyallup, Wa 98374
[protected]
tag1953@hotmail.com

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Omg1972
Royse City, US
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Feb 03, 2015 11:54 pm EST

I bought a warm-up suit and the pants shrunk…waste of money

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xiao21212
US
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Jun 03, 2015 11:31 am EDT

The on i went to is on 5060 N GREELEY AVE PORtLAND, Oregon, 97217 on June 2nd, 2015
They don't respect their customers at all. They are rude! They don't think it is OK when you take a phone out from the pocket. They have discrimination. They kick you out if they don't like you. They don't allow you to purchase without giving you any reasons. When I took the phone out to call to see what size he need, the guy called Leo came to see to tell me that it was not allowed to take pictures rudely. And I told him kindly that I was not taking picture and I was trying to call my friends. When I was holding my phone in my hand to look for my friend's phone number, a lady came to me and she told me that I couldn't purchase there any more. The reason she gave me for kicking out was that I matched the description of those people who usually purchase high quantity. If this is the main reason, why the man who checked my pass let me come in and I was walking around there almost 20 minutes without being informed that I couldn’t come?
The funny thing is that: after Leo noticed that I was taking out the phone, I was kicked out suddenly. I tried to know why I am not allowed to come there anymore, the manager who is a lady yelled out that she wanted me out because of the information that the security team gave to her. I couldn't say anything at that time because she was interrupting me and the only thing she wanted to do is to kick me out. I was not angry about her kicking me out. The main thing is that I want to know the main reason behind this issue. when I asked her to get the manger's name, she told me that she couldn't offer her name to me. When I asked her to show the information and the description to me, she said she couldn’t offer those to me. If she is doing anything right to the customer, why is she dare to offer the name to me and the information to me? I need them to prove something to me. I need them to show me the evidence. Please be a aware of this place!

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Youssef Bassily
US
Send a message
Apr 16, 2016 3:56 am EDT

I had a gift from my friend from Adidas store in Mall of Arabia, 6 October, Egypt. 16 days later i tried to return the gift and take the money back because i didn't like the shoes . Although I had the receipt the manager refused to return my money back because he want the same visa that I buy from... He refused to give me my money cash or even on my visa .. as he wants the visa of my friend who gave me the gift .. how come i tell my friend give me your visa because i didn't like your gift and i want to take the money .. dont you have a system for gifts return ? and this was the last day to return the gift and i dont know what to do ... And by the way the manger was very rude .. his name is Mohamed Nabil .

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himanshu Jain
US
Send a message
Feb 15, 2017 6:37 am EST

Dear Sir/Madam
i have purchase a pair of Adidas Shoes from delhi selectcitywalk which was cost of Rs. 8899/- and it is surprising that the Net Of That shoes had cut within one month and there is no care and hearing from company point of view
I never seen that behaviour of ADIDAS is worst Than a LOCAL Brand
I Think If ADIDAS Have some manners of quality
They must maintain toward the custmor
himanshu jain
delhi

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Saad manzoor
US
Send a message
May 15, 2018 5:04 am EDT

Wrong delivered

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Maramnadim
EG
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Aug 15, 2018 10:59 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I recived a shoes superstar as a gift from canada and am in Egypt but the size was wronge 9us and i want to change it with 8us but i didnot have the recipet because it is a gift and in egypt they refused to change it  please i want to change it thank you

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Saad manzoor
US
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Aug 21, 2018 4:36 am EDT

[protected]

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PhillyRoger
US
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Sep 01, 2018 5:10 pm EDT

Ultra Boost 3.0, triple black. As you can see from the attached photo, the sole split after only a few weeks of occasional wear. This split occurred on both shoes. Customer service does not respond to web inquiry. Requesting replacement.

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Bells123
ZA
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Sep 18, 2018 10:56 pm EDT

Ive been purchasing adidas all my life it's the only brand I wear. When I purchased a Rita ora adidas tights, the first time I wore them the adidas logo started to peel off! It looks terrible now ..poor quality ...terribly Disappointed!

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estefany alarcon
US
Send a message
Sep 19, 2018 5:29 pm EDT

Hello,

Id like to know how can i return James Harden i bought for my son. He sprained his ankle and the bottom sole came off.

I would like to get my refund for these shoes.

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Ab123460
ZA
Send a message
Sep 20, 2018 12:57 am EDT

i bought these x16 soccer shoea from total sport gateway for 2.7k I legit wore it for 1 week everyday for training and the whole sole came out like out completely this is absoulouty not whay i paid for.

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Santana Hernandez
US
Send a message
Oct 16, 2018 5:56 am EDT

I bought my son school schools. He had them for 5 months. He did not wear your Adidas shoes everyday. They still look brand new. He comes home one day with the tongue falling out, the stitching came right out. Highly unsatisfied with a shoe that will only last five months even when not worn everyday!

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Neshaydin Naidoo
US
Send a message
Oct 21, 2018 11:14 am EDT

Hi

I bought a MUFC Soccer Jersey from Adidas in Mall of Africa. (Picture attached). They left the security tag on the shirt and it didn't even beep when I walked out. So tell me, how the hell must I wear the shirt with the security tag still attached?

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Phetole
ZA
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Oct 22, 2018 7:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought sneakers last year End of November 2016 and already they are falling apart. I am disappointed as to how a sneaker that costs R1500 would be fo such poor quality. Would appreciate if my Sneaker is replaced I cannot take it back to Stattufords canal walk as it is now closed down!

Regards
Phetole

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Candre
ZA
Send a message
Oct 22, 2018 9:05 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hi bought a pair of adidas sneakers at footgear in boksburg and I was so disappointed it looked like some one have warn them they were so dirty and smelled my dad was so mad that he threw the shoes away. We paid so much of money on adidas shoes that someone has warm I am so disappointed in adidas this is unacceptable of adidas

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Hargi
AU
Send a message
Oct 27, 2018 11:19 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Bought Man U jersey from a sports shop in Queensway Shopping Centre while on holiday. Now noticed that the lines on the left ball is incomplete/ missing a few lines.
Not happy with my purchase. This was meant to be a present for my son but he noticed the error and I was embarrassed by your product. Hope that this can be looked at and resolve

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Faisalmus
US
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Nov 04, 2018 8:14 am EST

Wrt to the subject matter. I am very disappointed with the availability of adidas boost st shoes in Malaysia. I wrote to Adidas Malaysia Customer Service (ref:_00D20OS7._5006F1NcgpS:ref) and the response was: Dear Xxxxx
Thank you for your interest!
You may consider other similar item via .

Have a nice day!

The response given is so unacceptable.

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Jaco Strydom
US
Send a message
Nov 13, 2018 3:29 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Good day, i bought 3 pairs of of springblades last year at stufio 88 pick and pay center in polokwane (july, aug, sep)and in november 2 pairs broke just by walking.i did go back to the store but they are draging.i need to know what to do to get them replaced please assist...Jaco Strydom cell [protected]/jaco.strydom911@gmail.com

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John Phraner
US
Send a message
Aug 11, 2019 5:17 am EDT

My son has a pair of Adidas football gloves he has used twice playing catch. The stitching broke and the one glove is falling apart. For the price of the gloves they should not be falling apart!

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Anuj00
US
Send a message
Sep 21, 2019 10:00 pm EDT

I bought a short and its NOT ORIGINAL, the brand logo disappeared within 10days and quality of fabric is really low. ITS FAKE AND CHARGE FOR ORIGINAL PRICE.Never try again. I bought from official website of Adidas.

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Klamar256
US
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Oct 07, 2019 7:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I bought a pair of Adidas's from shoe carnival and they didn't even last a month! I will not be buying Adidas's again !

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Safwaan
ZA
Send a message
Oct 08, 2019 5:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

I purchased the Adidas cricket shoe from Sportsmans warehouse. I only used it for 2 months and the right shoes spike has torn off the whole shoe. I believe that this was a manufacturer problem as all the others are in tact.
Very unhappy with the product and unhappy customer.

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esther lin
US
Send a message
Oct 19, 2019 11:22 pm EDT

After wearing the following shoes less than half a year occasionally, the soles of both shoes got torn, and I cannot use them anymore!

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Maslov
HR
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Nov 03, 2019 12:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Hello.
I have bought adidas pants in city center one Split, and after 6 months logo has started to peel off. This is my favorite brand of sport clothes and i think this should not happend

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    Turkey
    +86 400 999 5999
    +86 400 999 5999
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    China
    +27 861 627 231
    +27 861 627 231
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    33%
    Confidence score
    South Africa
    +82 15 888 421
    +82 15 888 421
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    South Korea
    +54 800 666 0206
    +54 800 666 0206
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    Argentina
    +55 115 546 3700
    +55 115 546 3700
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    Brazil
    +49 15 770 591 881
    +49 15 770 591 881
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    100%
    Confidence score
    WhatsApp, Germany
    +44 742 861 3063
    +44 742 861 3063
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    WhatsApp, United Kingdom
    +33 755 802 040
    +33 755 802 040
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    WhatsApp, France
    +39 350 048 0110
    +39 350 048 0110
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    WhatsApp, Italy
    More phone numbers
  3. Adidas emails
  4. Adidas address
    Adi-Dassler-Strasse 1, Herzogenaurach, 91074, Germany
  5. Adidas social media
  6. Jenny
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    Dec 10, 2024
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