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Adidas Customer Care Service

Adidas AG

Adi-Dassler-Strasse 1
Herzogenaurach
Germany - 91074

Customer Support Phone Numbers

Phone:
+1 971 234 5896(US) 8 0
+1 971 234 2300 0 0
+49 9132 84 0(Germany) 0 0
Fax:
+1 971 234 4420(US) 0 0
+1 971 234 2450 0 0
+49 91 3284 2241(Germany) 0 0
Adidas America Inc.
Adidas Village
5055 North Greeley Avenue
Portland, OR 97217-3524

Key Executives

Mr. Peter C. Moore
Co-founder

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Adidas Complaints & Reviews

Adidas / adidas 16.1 street

Ri
richard goodger on Oct 19, 2017
I am writing to you in regard to a pair of ADIDAS X 16.1 STREET football trainers I purchased, I chose these specifically as they were marketed as STREET football trainers, perfect I thought for the hard courts of Hong Kong where I play. The boost soul is brilliant, But the uppers are...

Adidas / shoes

Co
Cornelius Booyse on Oct 17, 2017
Order number31435869780 I ordered shoes from Namshi on the 5th of October, struggled for 12 days to get it delivered and when it finally arrived yesterday, I noticed the low quality stitching/gluing on the inside where the velt/material is totally loose. How can you sell such pathetic shoes to a...

Adidas / adidas nmd r1 wht/bk men's sz 10

Mg
M Gleason on Sep 27, 2017
I ordered the NMDs on 8/24 & received them a couple days later after MUCH begging from my 15 yr old son for 179.99, an outrageous price to me. I had noticed LAST WEEK the shoes are fraying above his toes and coming apart where the "cheap" material meets the "rubber" on the instep on both...

Adidas / adidas nmd

Mo
Mohab hussein on Sep 21, 2017
One of the adidas stripes tor off alone from one month of wearing, and the grey stripe in front completely tor off too, i used to be a really good customer to adidas and i love the company but if i didnt get the shoe replaced it would be my last time buying adidas, shoe size 10.5, and wish...

Adidas / adidas cloudfoam duramo

Je
Jeannette Ruhl on Sep 19, 2017
I purchased a pair of women's, size 10 at a local Meijer in May. I tried to wear them for the first time today and they are too small. Every Adidas pair of shoes that I own are size 10. The tag on the inside of the shoes are 10's. an outside sticker has DURAMO 8 w BB4675. The UPC...

Adidas / adidas damian lillard

Jr
Jreed11 on Sep 17, 2017
I bought some adidas Lillards for about 115 2 months ago and they're tearing around the ankle on both shoes. My season is starting up and although we get team shoes these shoes were very nice to me up until this situation. I attend Lewis University and we are sponsored by adidas. I just...

Adidas / product quality

El
Ellaramos78 on Sep 16, 2017
I purchase two pairs of sneaker the first one cost me $70 was at kids footlocker adidas tubular shadow size 3 1/2 grade school (BY8811) and the bottom part came off in less than a three weeks and the second one was adidas eqt support edv grade school size 7 black (BY9874) $90, and the side...

Adidas / boys shoes

He
Heather84 on Sep 14, 2017
I purchased my sons shoes from a shoe carnival in Pennsylvania on 9-3-2017. Within a week the black part at the heel is literally peeking off! My son wore his shoes maybe 3 days before this started happening! I paid $59.99 for those shoes and I feel like we were ripped off by such poor...

Adidas / product quality

Za
zaw zaw on Sep 2, 2017
Date : 02 . 09 . 2017 Client number : N.A ( Hledan Center ) Description of incident : adidas neo is glue burning inside the shoes .Products is adidas neo MEN CACITY B74618 . Barcode 4056563129159 ( Made in Indonesia - ART B74618, #116212657, 3VV58F4100102 ) . Glue burning on leather inside the...

Adidas / Mens sneakers

Mz
Mz Wonderful on Aug 31, 2017
My husband and I have close to 30 pair of adidas sbeakers as well as backpacks, duffels, t shirts, sweats, shorts and cap/hats. We obviously love adidas. However, we were in Tennessee a couple of months ago and visited the adidas outlet in Pigeon Forge. I purchased a pair of men's black...

Adidas / adidas athletic leggings

Am
Amber07 on Aug 29, 2017
We bought leggings at the Portland Oregon Employees store July 20, 2017 and Aug 25 we noticed a hole near the seam in the buttocks area and the fabric is running. We drove down from Vancouver Canada as we were told that the store was a top notch store, I didn't expect the clothing to fall...

Adidas / adidas superstar

We
Wendy Mesner on Aug 24, 2017
Bought these shoes a little after Christmas they were almost $100. The stitching in falling apart and I'm very disappointed in how poor quality they are for such a high price! I loved these shoes and barely wore them and they are falling apart. I take very good care of my shoes and...

Adidas / adidas superstar size 10k

Ja
JaoMwo on Aug 20, 2017
I bought these shoes in July 22, 2017 and it is now August 20, 2017 from the Finish Line in Peoria, IL and they are falling apart already. Where the laces are attached to the shoe has come unstitched. I am very disappointed in this product. $50 for a kids shoeS, I thought they would have...

Adidas / kids size 3 us rapidarun adidas shoe

Ta
Tadstar on Aug 18, 2017
Hi I brought my son a new pair of rapidaRun adidas shoes from rebel sport in fountain gate shopping centre Melbourne on the 22 of July. it's now 19 of August and they are falling apart the fabric around the toe area has all torn im very pissed. we payed $90 for these shoes thinking they...

Adidas / wrong shoe size

Ga
Gary Chauhan on Aug 17, 2017
I bought shoes from Adidas store at Seattle Premium Outlet stores, when I reached home back in Canada, I noted that the shoe size does not match with each other, i.e., one shoe is size 10 and other shoe is 10.5. I talked to the manager of the store, Suzie, and she admitted the mistake, but...

Adidas / ace 16.3 primemesh shoes

Sa
Salar khan on Aug 13, 2017
I bought these in my size. In the shop, they fit me. But once I started playing a match in them, they started hurting my feet and after the game, my heel looked like this (please refer to attached photo) as you can see, it rubbed the skin off. I tried wearing thick and thin socks but it...

Adidas / adidas cloud foams

He
Herminio on Aug 12, 2017
Size 12 my right shoe squeaks all the time when walking it's very annoying for me and other people around me I bought it outlets in Clinton Ct an hour away from my house that day I also bought 4 other pairs for my son I like the sneakers very comfortable but can't stand the squeaking sound...

Adidas / tubular

Fl
Floormaster26 on Aug 11, 2017
I have been waiting several months for a response from adidas. I bought the adidas tubulars in black, I wore the shoes leisurly 3 times and the material ripped on the toe. I re purchased the same shoes and have worn them many more times and had no issues. I feel they were defective and...

Adidas / nmd _r2

Na
Natalia Arzola on Aug 10, 2017
I bought these shoes at champs in Acadiana mall on August 4th. I worn them once the other day and my shoe got wet and the some yellow spots started to show on the top of the shoe and the sides. I think the red/orange insert in the shoe might've been defective and leaked into my fabric. And...

Adidas / terrible customer service at y-3 soho nyc store

12
1231230983 on Aug 2, 2017
I went to the Y-3 store in Soho NYC to pick up the Kydo sneaker I ordered online (my order #0108Z545417389). When I got the shoes in the store, I politely asked one of the staffs leaning at the cash register if I can tried it on in the store just to see how it looks like on foot. And then...

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