Germany - 91074
Adidas Village, 5055 North Greeley Avenue, Portland, OR 97217-3524
I am trying to lodge a complaint with Adidas, but keep failing. I keep getting error message, "select Category" but there is no selection available in selection box. My complaint is as follows
I have always been a huge fan of your product and has always been my first choice when purchase sportswear. On Friday 24 October 2008 I bought a pair of sneakers in South-Africa, a few hours prior to my departure to Egypt. When I arrived in Egypt the following day (Sat 25 October 2008), I noticed that the left sneaker had a tear. I was extremely disappointed as this has never happened to me before. Further more, I had to suffer the embarrassment of having to arrive in a new country and also meeting my new employees with one broken shoe. As I did not expect this to happen, I did not bring my receipt with me. Also, there is no point in me waiting 3 months (duration of my stay in Egypt) to claim a refund, as all refund claims are usually to be done within 14 days of purchase. I suspect that the receipt has been disposed of in any case. I am sure that the flaw is in the design of the shoe and not in the quality.
Very disappointed, but still loyal fan.
My name is Yasmine Alaa Youssef an egyptian banker at Societe Generale Bank and i am one of Adidas Lovers and i have a severe problem with Adidas (Alexandria, Egypt) actually it's a shock not a problem because i can't believe what happens with them and i don't believe that this branch is one of adidas chains as known worlwide.
My shock was that i bought a ballerina from adidas three weeks ago and i wore it exactly 4 times and i travelled abroad as usual like every year in the same month i travel abroad in vacations and it rained so the colors melted together making an ugly mixture of colours and i went to tell them at the store and the store manager told me we can do nothing for you, i told him how i am buying from adidas not from a normal local shop which by the way in egypt if anything wrong they have the after sales services so i told him i can't imagine that adidas manager tells me so .he told me these shoes are not made for rain so i laughed and i called my uncle who lives actually in germany and he laughed and was in a shock just like me and told me to contact you or sue the store so i chose to contact you as i know you wouldn't accept this to happen under your goodselves name .
waiting for your urgent reply before i take any leal actions
my cell phone is [protected]
my adress:2 ibrahim el alfy street, loran, alexandria, egypt
my home phone no is [protected]
I purchased a shoe named adidas outlet from primus retail pvt. ltd (jessore) which is a retail outlet of adidas on 17th may 2008 worth rs. 4999/- . my sku no is 113302 and my cat no. is add-fot. it is an irony that my shoe pasting was opened within 15 days of purchase. i produced the shoe to the corresponding retail outlet for replacement since it was during the guaranteed period but the retail shop people refused to replace it and sent the shoe to gurgaon for new pasting. it is a common sense that a shoe once repasted would not last long for 3 months. i just want a fresh pair of shoes. it would be grateful if you kindly look into the matter and do the needful.
On the 5/24/08 I bought some trainers from the Adidas store on Nanjing Lu in Shanghai, China (see attached receipt for information).
The shoes were advertised as 'adventure shoes' they fitted very well at the time but after two days of use, walking around Shanghai, my feet were in considerable pain and I had to reschedule my plans to climb mount Huangshan because my feet were in so much pain. I believe strongly that the shoes material is extremely bad quality and not what I expected from Adidas.
I have been trying to contact Adidas by email and phone but they have not responded and their email address in China keeps returning my emails.
What can I do about this?!!
Not what I would expect from Adidas
I had purchased ADIDAS shoes from their patna showroom (in front of mauryalok ) when i started wearing the...