Activision review: Was falsely permabanned for unauthorized software
(October 27, 2026):
> On the night of Oct 27, 2026, my account (CruzDaGr8#8302737 / Xbox: CruzDaGr8) was wrongfully banned in Call of Duty: Modern Warfare 4 for "unauthorized software/manipulation." As a military veteran (SSgt Christian Cruz) who lives by the Air Force Core Values and a lifelong CoD player, I have a spotless record—never accused of cheating, violated ToS, or installed mods.
> On Oct 27 at approx. [9:30 PM EST], I discovered a device security issue had placed a foreign file into my game directory completely unbeknownst to me. At [9:45 PM EST], I permanently deleted the file, secured my system, and ran a full "Verify and Repair" to restore a 100% clean installation. Despite fixing this immediately, an automated ban hit my account at [10:15 PM EST].
> I was so upset by this inexcusable error that I requested a refund from Microsoft at [10:30 PM EST]. Check my Oct 27 repair logs and lifetime telemetry to confirm I never cheated, and lift this wrongful ban immediately.
>
Claimed loss: Lost lifelong access to activision account that has over thousands of dollars of content purchased as a lifelong call of duty player.
Desired outcome: Permenant Ban lifted
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