CB Home Improvement and Maintenance Ace Hardware Complaints #62-81

Ace Hardware review: no customer service and other

elizabeth dye of Columbus, US

Mar 15, 2020 9:52 am UTC

I just returned from my local Ace Hardware in Lafayette, Sunday morning, after store opened about 9 am. I had a list of items I needed. No one in the store offered to help me find my items, including the manager. I was able to find what I needed on my own.

Under the Corona virus 19 national emergency, it is understandable that your people did not help me. Okay, everyone is staying away from each other. I could have gotten some help even if it was from 6 feet away.

What I am mad about is the cashier was sick! He was sniffling and coughing while I was checking out. It one thing for the helpful hardware man not to help me, but insult to injury to have a sick cashier, under the current circumstances.

In the future I will only be returning to this store if I need specialty nuts and bolts hardware.

Yours Sincerely,

Betsy Dye

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Ace Hardware phone numbers

+1 (336) 998-6477

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+1 (630) 990-7251

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Customer Care

+1 (630) 990-6756

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Media Manager

+1 (815) 857-3502

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Director Assistant

+1 (888) 827-4223

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Ace Hardware emails

customersupport@acehardware.com

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Support

Ace Hardware address

2200 Kensington Ct, Oak Brook, Illinois, 60523-2100, United States

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