Boulder Garage Door’s earns a 1.0-star rating from 2 reviews, showing that the majority of homeowners are dissatisfied with service and installations.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
This company is awful!
This company is awful! I paid for half of a new garage door 5 months ago, and they said it would be installed last May. But they haven't said anything about it. I've been calling and leaving messages, but they won't get back to me. I paid $2,300 for my new door, and now I want my money back. I've waited for so long, and they won't even contact me. I might have to get a lawyer or contact the city of Boulder. I also paid $1800 for a garage door opener, but it's still having problems that they haven't fixed.
Boulder Garage door was hired to put in a new door on our property
Boulder Garage door was hired to put in a new door on our property. We paid a 50% deposit and they gave us a rough idea of when they would do the installation. The team that came to install the door initially couldn't do it because they didn't have the right skills. The installer said that the way the project was sold and planned wouldn't work. We contacted the salesperson again and he said the opposite. When the installation was done, the team asked for the final payment, which we paid in full. But when we checked the work, we found lots of problems. Screws were popping out, the belt was rubbing and damaging the roof because it was installed too high, the door was jumping off the track, there were dirty handprints and stickers, the seals on the door glass were torn and not put on right (wrong size), and the mechanisms for opening and closing the door were getting worse. The door is only partly secure and is a safety risk. We've called the company more than 20 times and sent lots of text messages to let them know about the problems. They've missed three appointments and each time they haven't been ready to fix the issue. The company works like a call center and won't let me talk to a manager or someone in charge. The problem still isn't fixed. The company hasn't solved any of these problems and they've had plenty of chances to do it. They're being completely negligent and not even trying to fix the situation.
Is Boulder Garage Door legit?
Boulder Garage Door earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Bouldergaragedoor.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Bouldergaragedoor.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Bouldergaragedoor.com you are considering visiting, which is associated with Boulder Garage Door, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.
However ComplaintsBoard has detected that:
- Bouldergaragedoor.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The bouldergaragedoor.com may offer a niche product or service that is only of interest to a smaller audience.
- Boulder Garage Door protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
About Boulder Garage Door
When it comes to garage doors, Boulder Garage Door is the go-to choice for homeowners and businesses alike. They offer a wide range of services, including garage door installation, repair, and maintenance. Whether you need a brand new garage door installed or require repairs for an existing one, Boulder Garage Door has the expertise and skills to handle any job with utmost professionalism.
One of the key factors that sets Boulder Garage Door apart from its competitors is their team of highly trained technicians. These professionals are not only knowledgeable about all types of garage doors but are also equipped with the latest tools and equipment to ensure efficient and effective service. They are committed to delivering exceptional results, paying attention to even the smallest details to ensure that your garage door functions flawlessly.
Boulder Garage Door takes pride in its commitment to customer satisfaction. They understand that a malfunctioning garage door can be a major inconvenience, which is why they strive to provide prompt and reliable service. Their friendly and courteous staff is always ready to assist you, addressing any concerns or questions you may have throughout the process. With Boulder Garage Door, you can expect a hassle-free experience from start to finish.
In addition to their exceptional service, Boulder Garage Door also offers a wide selection of high-quality garage doors from leading manufacturers. They understand that every customer has unique preferences and requirements, which is why they offer a variety of styles, materials, and designs to choose from. Whether you're looking for a traditional, contemporary, or custom garage door, Boulder Garage Door has the perfect solution to enhance the curb appeal and functionality of your property.
When it comes to garage door services, Boulder Garage Door is the trusted choice in the Boulder area. With their expertise, professionalism, and commitment to customer satisfaction, you can be confident that your garage door needs will be met with the highest level of quality and efficiency. Contact Boulder Garage Door today to experience their exceptional service and transform your garage door into a functional and aesthetically pleasing feature of your property.
Overview of Boulder Garage Door complaint handling
-
Boulder Garage Door contacts
-
Boulder Garage Door phone numbers+1 (303) 647-1650+1 (303) 647-1650Click up if you have successfully reached Boulder Garage Door by calling +1 (303) 647-1650 phone number 0 0 users reported that they have successfully reached Boulder Garage Door by calling +1 (303) 647-1650 phone number Click down if you have UNsuccessfully reached Boulder Garage Door by calling +1 (303) 647-1650 phone number 0 0 users reported that they have UNsuccessfully reached Boulder Garage Door by calling +1 (303) 647-1650 phone number
-
Boulder Garage Door address5827 W 52nd Ave, Denver, Colorado, 80212-7503, United States
-
Boulder Garage Door social media
Coharbor Plumbing
1 review
HainingPlumbing.com
2 reviews
Sutherlands
1 review
Peak Fencing
1 review
Insulation4Less
7 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!