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CB Travel and Vacations AccorHotels Unfriendly and unprofessional services at Aparthotel Adagio Heidelberg
AccorHotels

AccorHotels review: Unfriendly and unprofessional services at Aparthotel Adagio Heidelberg

K
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6:54 pm EDT
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Positive: Room is nice & convenience with style of apartment.
Negative: Services and noise for room facing to bahnhof
I will not stay at this hotel again. I had a room that I could not sleep whole night with many noise of announcements / train... from bahnhof.
Reception team is unfriendly and unprofessional to handle basic procedure such as check-in/ parking tickets!
I was shock totally for just a night here! Very disappointed

Recommendation: Please consider to book this hotel if you are AccorPlus member. You are treated as walk-in guest or worse. Reception tried to explain you that here in Adagio you have no member benefit!

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