Acceptance Now / Rooms to Go / Richardson, TX90 days same as "cash"

This review was posted by
a verified customer
Verified customer

My husband and I purchased a living room set from Rooms to Go in Richardson, Texas. One of the options they have offered was 90 Days same as "cash" option through Acceptance Now. We paid 80% off of our purchase before 90 days ran out. When we were ready to make out final payment, we were hit with a balance equivalent to our entire purchase. Every time we were trying to get pay off account over the phone responses were inconclusive and vague. Finally after we paid over $1, 200.00 on top of what the actual cost of this merchandise was - we gave up. Now my husband and I both are hit with a Charge off for $3, 600.00. We didn't even spend that much at the store. To say that this is a prime example of PREDATORY FINANCING is not to say anything at all. I feel taken advantage of in this situation and I think this is not right to treat people this way.


  • Da
    Daryl Bird Oct 17, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Wow & I thought it only happened to me! Well now I have a different problem with them but you know "I learned my lesson!" Ashley Furniture Rogers, AR is such a waste if time. Salesman Lee lied out his butt GM David should not be allowed to speak to the public he's such a load, Lol even his employees say that. BE CAREFUL of these people they're doing a lot of damage to customers while someone is filling their pockets with cash

    0 Votes
  • Ma
    Mackinazz Moriah Oct 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    This SAME EXACT THING JUST HAPPENED TO ME! This is a horrible business practice. My bed was $668 I paid $540 in the first 90 days leaving me with a balance of $128. I understand after the 90 days there is a ton of fees/charges BUT I kept paying even paying more then the minimum and ever month the balance goes up some how and they never know my balance right away I always have to wait or call back!

    1 Votes
  • Fr
    fruitchicken Sep 15, 2018

    Arlington, TX Ashley Home Store AcceptanceNow -- Same thing happened to me yesterday.

    I was told 90 days same as cash. Bought a $460 TV stand. Paid $230 towards it. They asked for $380 for payoff. I made a stink and they pulled up some contract with all these extra fees that were not disclosed to me on the contract. So -- I asked to speak to the guy who lied to me and gave me this "contract" and I was told "He hadn't worked there in so long and he couldn't have possibly been the one that I signed the contract with."

    Then, they asked me if I wanted to open up a new credit line. I think me and you need to make some calls to the Texas AG's office.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.