The complaint has been investigated and
resolved to the customer's satisfactionResolved Acai Berry and Colon Cleanse — Unauthorized charges made to my account and no product received
resolved to the customer's satisfaction
Last month I ordered the Acai Berry diet pills and the Colon Cleanse that were seen in a pop up sd on My Space. Supposed to be like 5.95. I still have never received either product but today got an alert from my bank that a charge was made to my account for 29.95. I called bank to tell them it was unauthorized. They said I had to try to get it resolved thru that company first then if they didn't credit me the bank would credit me. Bank gave me phone number for Fit Factory. I called and they said it was not a scam that I had joined a fitness program for 29.95 a month by ordering the products. He said this was disclosed 4 times in there ad. I told him it must be in print to small to see because it was in nothing I read in the ad and I didn't know how they stay in business if that is the way they run it. He said he will get my account credited and gave me a confirmation number. We will see. I learned my lesson. Not to ever order anything in an ad on the net ever again!!!
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