Aaron's reviews and complaints 1
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I am a former employee of Aaron's sales and lease ownership company. I worked there for less than the trial period of 90 days. My district manager who's name is Robert Birckholz fired me today for asking a customer not to raise her voice to me...said customer did report me and aaron's to the better business burro for harassment. But I was calm and very professional with the customer. The issue that I have is that Robert fired me for talking to a customer very unprofessionally and insubordination...When I have personally witnessed this man curse and yell and scream at customers over the phone and in person face to face. No one had enough nerve to say anything except for me and look what happens two weeks later. He terminates me...Aaron's has nothing but bad service and even worse people working for them. I don't believe that charlie laudermilk would appreciate what has been going on behind closed doors in his company! I will not stop until I have some justification!
matt...former employee of store number c1367
The complaint has been investigated and resolved to the customer’s satisfaction.
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agree, horrible treatment may call thhem
Lawsuit Filed Against Aaron’s, Inc. Regarding Alleged Improper Practices
Lawsuit claims that Aaron’s, Inc. repeatedly breaches rent-to-own contracts, violates state usury laws, and engages in unfair business practices.
Atlanta, Georgia (PRWEB) November 11, 2011
Atlanta law firm Webb, Klase & Lemond, LLC has filed a class action lawsuit against Aaron’s, Inc., one of America’s leading rent-to-own companies with over 1, 900 total stores. Aaron’s leases furniture, appliances, and electronics to consumers usually with the promise that, after a certain number of payments have been successfully completed, the consumer will own the items.
The new lawsuit alleges that Aaron’s has breached its lease agreements by refusing to provide pay-off information to consumers and through other improper practices. The suit further asserts that the company has used unfair business practices, false advertising, and misrepresentations to induce customers to enter lease agreements that are not as favorable for the consumer as represented. The claims also include unjust enrichment. The case, styled Clark v. Aaron’s, Inc., is pending in the Superior Court of Fulton County Georgia and has been assigned Case Number 2011-CV-207622.
According to the suit, Aaron’s rent-to-own business model is in reality the extension of credit through consumer loans disguised as leases for the purchase of goods. The suit alleges that the difference between the market value of the goods and the total amount of payments made by a consumer constitutes interest. State usury laws, such as the civil and criminal usury statutes in Georgia, impose a cap on the amount of interest that may be charged by a lender. The suit alleges that Aaron’s repeatedly violates these laws.
Further, the suit alleges that Aaron’s deceptively markets its well-known offer of “120-days same as cash.” According to the complaint, this offer purports to allow consumers to buy their furniture, appliances, or electronics from Aaron’s for their market value so long as the consumer pays in full within four months. The deception, as alleged in the suit, is that Aaron’s regularly and proactively attempts to prevent consumers from taking advantage of the 120-day offer by failing to provide them with their outstanding balance or pay-off amount in a timely and appropriate manner.
If you wish to discuss this action or have any questions concerning this press release, please contact John Lyon, Esq. by e-mail or by calling [protected].