Aaron's review: bad customer service

I am a customer with aarons have purchased a washer and dryer from aarons before i got into this agreement witrh them about my furniture. I have 3 more months to pay on the furniture. they came and got the furniture 12/11/09 saying i owe 407.00. past due of 181.00 and i have to month in advance. I feel that is very heartless being that i have invested over 2, 000.00 in the merchandise. I have 4 kids ranging from 16 to 9 months. So now we are on the floor until I can come up with 407.00. I know aaron is a company that have to do what they have to do but what also happended to valued customers. I even asked the accounts manager if I could pay half of the amount and so Ican finish paying of my furniture. Its so sad to see how companys take advantage of people like this they wait until i get down to 3 payments and come take it well that is my complaint makes me wonder if the whole rent to own process is a scam.