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Aaron's

Aaron's review: poor and rude customer service ( 1 comment)

M
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3:58 am UTC

We leased a bed set at aarons evergreen way everett. Was behind with our payments this past months due to some circumstance which is outside our control. Everyday I am being harrassed by aarons employee with their calls using different number thinking I would answer them. When my husband got paid I called them so I can make the payment, atleast for the amount thats overdue. Spoke to the accounts specialist name pierre who is the most rude person I ever talked to. I can't wait for my husband to get his bonus so I can slap him with money in his face or shove it in his mouth. I understand that we have a responsibility to pay and we never forget that. We may be late with our payments but we always try to make some payment even though were struggling. Even if were late I paying you have no right to belittle anyone of us. I just hope that this guy would never have financial issue in the future. If he does I wish karma will slap him back. And btw quality of their furniture is the cheapest and worst quality ive seen! 1month after we got the furniture the dresser already collapse we just tried fixing it to save time in making appointment for it to be fix.. Also our bed broke too while my husband is sitting on it while watching tv. P. S my husband isnt fat and i'm only 98lbs so for that to collapse is such a shame when were buying it for more than 2k.. Before, I was thinking of getting near furniture once our account is paid off but because of pierre the "rude guy and disrespectful"employee I would say this is our first and last! I hope the owner will read this review and fire that guy! He is a disgrace in the company!

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Shanon Dawley
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Apr 29, 2016 8:30 am UTC

i used to work for aarons in aberdeen as a mt the one who would go around and stop by houses to collect or repo and i hated how they made me stay out till 9pm to do this. its a joke, if your late by a couple of days they send u out to the house. I would never do anything with aarons, they talk crap about there customers, talk smack to customers about other customers, it goes on. Im sorry your dealing with this, once your paid off dont go back to them...

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    400 Galleria Pkwy SE Ste 300, Atlanta, South Carolina, 30305-2367, United States
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Aaron's is ranked 27 among 103 companies in the Retail Stores category