1st Rate Home Mortgage’s earns a 5.0-star rating from 13 reviews, showing that the majority of homebuyers are exceptionally satisfied with lending experience.
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Recently refinanced using 1st Rate Home Mortgage, process was fast and pain free
Recently refinanced using 1st Rate Home Mortgage, process was fast and pain free.. The portal was super useful and the loan officer was knowledgeable and efficient. The hassle with collecting the document and completing the process was down to minimal final closing was a breeze. I completely appreciate this process - and the rates were among the best I got - and more importantly the clearest from day one. I got the exact same numbers I was promised - no hidden surprises at any point.
I echo the previous reviewer's sentiment, Cody from 1st Rate Home Mortgage was so easy to work with
I echo the previous reviewer's sentiment, Cody from 1st Rate Home Mortgage was so easy to work with...responsive, professional, and transparent throughout the process. We also did a VA streamline to lower the interest rate. There were questions with certain fees...Cody answered all of our concerns quickly and backed up the responses with documentation. We fact checked his responses with a family member who understands the mortgage process and she said "this is a good dude, trust him," we do and so should you, you won't be disappointed. Thanks Cody.
Thankful that the first person we came in contact with was Steve L. He was professional, attentive, a wealth of information and he has a rare quality, he actually listens to what you have to say. The process was effortless and Steve was very thorough and efficient. The loan processors also do an excellent job! It was a great experience and we have already and will continue to recommend 1st Rate Home Mortgage to everyone we know who is searching for a home loan. I have been a Real Estate Broker for over 30 years and all I can say is, Steve, where have you been the last 30 years! Thank you for the GREAT experience. Thank you!
My 1st Rate Home Mortgage contact was ***. His professionalism; prompt, effective follow-up; and thorough understanding of the VA mortgage refinance process insured that our entire experience was exceptional. Our loan was executed with both minimal effort and absolutely no confusion or "surprises". I would highly recommend 1st Rate Home Mortgage; and *** specifically, for any mortgage finance needs.
Our VA refinance was processed quickly and with little effort on our part. *** D and his team responded to our calls and text within minutes. Our loan had no surprises.
Thank you ***! The process for our VA IRRL was painless. We were notified at the beginning and ending of each step of this process. All questioned were answered, I appreciated the straightforward approach, no fillers. *** L was a great fit for our needs
We refinanced our primary and a rental home at the same time with Cody C*** at 1st Rate Home Mortgage, Inc
We refinanced our primary and a rental home at the same time with Cody C at 1st Rate Home Mortgage, Inc. and couldn't be more pleased with the service we received. Cody and all that supported the process were friendly, knowledgeable, professional, and communicated well. They even sent a closing agent to our home and we closed both loans at the same time on our kitchen table. Talk about convenient! From first contact until close was about 30 days. We will definitely give Cody and 1st Rate Home Mortgage our business in the future!
Recently refinanced using 1st Rate Home Mortgage, process was fast and pain free.. The portal was super useful and *** was knowledge-full and efficient. The hassle with collecting the document and completing the process was down to minimal final closing was a breeze. I completely appreciate this process - and the rates were among the best I got - and more importantly the clearest from day one. I got the exact same numbers I was promised - no hidden surprises at any point.
I have experienced refinancing with multiple mortgage companies, but none of them compare to ***. *** was extremely helpful and professional. He knew exactly what was needed to complete the refi and didnt require the never ending list of bank statements, letters, etc. Not only was the experience blissful, but the rates were the same if not better than the previous companies I have used in the past. I highly recommend *** and *** to anyone looking to refinance their homes or discuss mortgage options. I would also like to thank *** for helping me out with the documentation process.
It was an absolute pleasure working with *** through the process of refinancing my home. He was very knowledgeable of the refinancing process, patiently and thoroughly answered all my questions and kept me well informed throughout the process. Such a smooth transition from start to finish. Thank you for all of your hard work and attention to detail during this process.
I think 1st Rate Home Mortgage Company is a honest up front company. They made the process very easy. I have been trying to refinance for 2 yrs. with 2 different companies. Both had hidden fees and told many lies about the process. I backed out from those companies. I found everything that was told to me by my agent Mr. Tanner was on point. I would recommend this company to anyone that would listen.
I have experienced refinancing with multiple mortgage companies, but none of them compare to 1st Rate Home Mortgage
I have experienced refinancing with multiple mortgage companies, but none of them compare to 1st Rate Home Mortgage. The team at 1st Rate Home Mortgage was extremely helpful and professional. He knew exactly what was needed to complete the refi and didn't require the never-ending list of bank statements, letters, etc. Not only was the experience blissful, but the rates were the same if not better than the previous companies I have used in the past. I highly recommend 1st Rate Home Mortgage and their team to anyone looking to refinance their homes or discuss mortgage options. I would also like to thank the entire staff at 1st Rate Home Mortgage for helping me out with the documentation process.
As any homeowner will confirm, getting tons of refi offers in the mail is annoying . However, when we received one from 1st Rate (a company we worked with in the past), we decided to dig further.We spoke with ***, and let me tell you...this was the quickest, easiest, least stressful refi the wife and I have ever done. *** made everything easy to understand, and made the process incredibly easy. Communication was on point through the entire process, we truly couldn't ask for a better experience.We will absolutely be passing his information onto any friends/family interested in a refi, *** is the real deal!
I cannot say enough good things about this company. I have had multiple experiences with mortgage companies, and trying to select a good one from the myriad offers I receive in the mail can be daunting. I selected 1RHM based on their ComplaintsBoard.com score and reviews, and despite their high rating, they still managed to exceed my expectations. Working with Steve L was an absolute delight. He kept me informed every step of the way, answered every single one of my questions, and delivered everything he promised...he actually made the whole mortgage refinancing process fun! This is a top-notch company, and I recommend then unreservedly and enthusiastically
I would recommend 1st Rate Mortgage *** to my friends and family. Our experience was positive and was a smooth process. All of our questions and concerns were answered and taken care of. We were also kept apprised of all steps in a timely manner.
Great team of professionals to work with. Closing was transparent and less stressful as previously experienced with other financial institutions in the past Nice Job! The *** Family
As any homeowner will confirm, getting tons of refi offers in the mail is annoying and frustrating
As any homeowner will confirm, getting tons of refi offers in the mail is annoying and frustrating. However, when we received one from 1st Rate (a company we worked with in the past), we decided to dig further. We spoke with their representative, John Smith, and let me tell you...this was the quickest, easiest, least stressful refi the wife and I have ever done. John made everything easy to understand, and made the process incredibly smooth. Communication was on point through the entire process, we truly couldn't ask for a better experience. We will absolutely be passing his information onto any friends/family interested in a refi, John is the real deal!
Thankful that the first person we came in contact with was Steve Larson
Thankful that the first person we came in contact with was Steve Larson. He was professional, attentive, a wealth of information and he has a rare quality, he actually listens to what you have to say. The process was effortless and Steve was very thorough and efficient. The loan processors also do an excellent job! It was a great experience and we have already and will continue to recommend 1st Rate Home Mortgage to everyone we know who is searching for a home loan. I have been a Real Estate Broker for over 30 years and all I can say is, Steve, where have you been the last 30 years! Thank you for the GREAT experience. Thank you! Steve Larson and 1st Rate Home Mortgage.
I cannot say enough good things about this company
I cannot say enough good things about this company. I have had multiple experiences with mortgage companies, and trying to select a good one from the myriad offers I receive in the mail can be daunting. I selected 1st Rate Home Mortgage based on their ComplaintsBoard.com score and reviews, and despite their high rating, they still managed to exceed my expectations. Working with Steve L was an absolute delight. He kept me informed every step of the way, answered every single one of my questions, and delivered everything he promised...he actually made the whole mortgage refinancing process fun! This is a top-notch company, and I recommend them unreservedly and enthusiastically.
I refinanced my VA loan with 1st Rate Home Mortgage in July
I refinanced my VA loan with 1st Rate Home Mortgage in July . My initial contact was Joseph Johnson with whom I worked throughout the process. Joseph is very knowledgeable of the industry and quite personable. He always made time to answer my questions in as much detail as I wanted. I felt that he was looking out for my best interests, and not simply making a living. I dropped my rate from 3.5% to 2.25% with minimal fees, which lowered my monthly payment 18%. A family member refinanced with Joseph and passed his name on to me. Now I am passing his name on to you. I highly recommend this company offering low rates, reasonable fees, and trustworthy service. - John, Phoenix, Az
12/31 - Christa K**** is the best mortgage officer
12/31 - Christa K is the best mortgage officer. From the first time I contacted her she was magnificent. She listened to my refi interests and financial needs. She was always there to respond to each step of the refi process either by text, email or phone. In contrast to a sales person she was more of a coach helping us to work through our financial needs for either a 10 or 15 year refi. My wife was skeptical at first with a 15 year refi However, after Christa listened to my wife's concerns in combining our first mortgage with our Helock my wife's fears melted away. Thank you 1st Rate Home Mortgage for providing us with one of the best Home Mortgage Officers. Christa is a GEM. Happy New Year and thank you again for all of your help. [Asterisks] and [Asterisks].
My experience with 1st Rate Home Mortgage (1RHM) was a positive one
My experience with 1st Rate Home Mortgage (1RHM) was a positive one. After much disappointments with a handful of other mortgage companies not being able to offer me a competitive rate with my good credit score, 1RHM was the only one that could. That alone truly says something about them. In fact, one of the mortgage companies actually told me that I was getting an exceptional rate after learning that I got a rate that low without any points from 1RHM; they later emailed me a few minutes later saying they'll beat that rate if I go with them. I thought that was funny. Cody and his team worked with me on my refinance; Cody was courteous, professional, and transparent from day one; he constantly kept me informed on the process and answered any and all questions that I had concerning my refinance from start to finish. Thank you, Cody. Overall, my wife and I are very happy that we went with 1st Rate Home Mortgage.
Cody Carlson was a great help in refinancing my mortgage
Cody Carlson was a great help in refinancing my mortgage. From the start he was very professional and very courteous and displayed terrific customer service skills. He took the time to explain what options I had in refinancing my property and answered any questions I had. Cody's superior knowledge in mortgage refinancing gave me confidence and reassurance that he was more than able to complete this transaction. He made it a point to keep me updated on the status of my loan and was always prompt in returning calls or emails when I had any questions about the loan process. The process went smoothly, all the steps were clearly laid out for me and the loan was funded and finalized on the date that was specified. I know that I can trust Cody and I know that I will seek out Cody @ 1st Rate Home Mortgage if and when I need any refinance mortgage services again. As a vet, I would highly recommend Cody to any other veterans looking to do any VA mortgage transactions. It was a pleasure to working with him.
Working with Chris H*** was an absolute pleasure
Working with Chris H was an absolute pleasure. I normally don't write reviews for anything unless the service I was provided was outstanding or if it was very poor. The service that Chris provided during our VA IRRRL was as literally perfect. From the 1st time I spoke with him to now, he's been nothing but amazing. His knowledge of the industry, communication, and excellent customer service skills made him shine above anyone else I've worked with on a home purchase or refinance. In the last 18 years, my wife and I have bought homes and refinanced several times and he was by far the best. Straightforward and honest, knowledgeable, and trustworthy from the start. He would make it a point to keep me updated as we moved through the process and never did I once has to wait longer than an hour for a question I had to be answered. I have absolutely no complaints about how things went. I know know with 100% certainty who I'll be going with for my mortgage needs, and I urge all who read this to make the call. You won't regret it!
Thank you Christa and Bonnie for diligently working with me throughout the refinance process
Thank you Christa and Bonnie for diligently working with me throughout the refinance process. During this time in our economy, rates are at an all time low and while I was receiving three to four mailers a day, I wanted to work with a local and reputable company. They happened to be a veteran owned company, and as a veteran myself, I saw value in seeking their services. Christa was able to refinance my loan, while staying communicative and thoughtful during the entire process. She made an extended effort to be prompt and thorough with each one of our conversations and as difficult my situation was(being laid off due to Covid-19) she was still able to pull this off. Bonnie also clarified some nuances of the paperwork process and stepped in when I needed any questions answered. They truly work as a team and I couldn't be happier with my experience. Thank you again for the diligent work you and your team put in during my refinance and I will recommend both of you to anyone of my colleagues, if they need anything lender and finance related.
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Is 1st Rate Home Mortgage Legit?
1st Rate Home Mortgage earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
We found clear and detailed contact information for 1st Rate Home Mortgage. The company provides a physical address, phone number, and 2 emails, as well as 3 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
1st Rate Home Mortgage has received 13 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
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About 1st Rate Home Mortgage
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1st Rate Home Mortgage Contacts
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1st Rate Home Mortgage phone numbers+1 (480) 776-2555+1 (480) 776-2555Click up if you have successfully reached 1st Rate Home Mortgage by calling +1 (480) 776-2555 phone number 0 0 users reported that they have successfully reached 1st Rate Home Mortgage by calling +1 (480) 776-2555 phone number Click down if you have unsuccessfully reached 1st Rate Home Mortgage by calling +1 (480) 776-2555 phone number 0 0 users reported that they have UNsuccessfully reached 1st Rate Home Mortgage by calling +1 (480) 776-2555 phone number
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1st Rate Home Mortgage emailsjessesingh@1rhm.com84%Confidence score: 84%
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1st Rate Home Mortgage address1400 E Southern Ave Ste 100, Tempe, Arizona, 85282-5611, United States
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1st Rate Home Mortgage social media
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Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreOct 04, 2024
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I want to thank First rate home mortgage for all the help with refinancing my house and making everything painless. *** was extremely helpful and pretty much did everything that was needed. It went very smooth. If you use ***, you will be satisfied. *** F
I thank you 1st Rate.! very professional it was a simple easy process, ,had a *** and they worked with me every step of the way.
I'd like to thank *** at 1st Rate Home Mortgage for his attentiveness and professionalism during my refinance process. He guided me through the entire process and was a pleasure to work with. The process went smoothly from beginning to end. I'm a happy customer.
1st Rate Mortgage was one of the few that finds loans for single wide mobiles. *** and I work together to get everything together for the loan. *** and her crew made sure *** and I had all paperwork needed for the loan. It was a long process because of the double wide and FHA requirements. Everyone was professional and easy to work with. I highly recommend them and if I need anymore mortgage advice or help I will call *** first. Thank you all.