Zynga
reviews and complaints

I noticed 4 unauthorized charges on my bank account yesterday for "Google* Zynga Inc.". One for $1.99 on 7-11-21, two for $9.99 on 7-12-21, and one for $9.99 on 7-12-21. I immediately looked up the charges and found a phone number for Zynga. I called them and was told that I need to contact Google, and they said they would email me the link to contact Google. Of course I never got that email so I called zynga back and spoke to the same person, at which time I asked her to just tell me the link. I read the link back to her and confirmed that i wrote down the correct link. When I entered the link in my browser, it's invalid. Still, about 10 hours later no email from Zynga. And now there is another charge for $9.99 on my account. I know i need to call my bank but it was after hours so I'm calling as soon as they open. I want a refund immediately. I did not authorize these charges, and nobody has my bank card info. This is a scam and I'm not happy.

Unauthorized charge to my account, I haven't even bought anything from this site, I even had to look It up to find out what it was

I play your game and I enjoy it, but two days so a player by the name of David H sent me an awful note in my message box. My player is number is G202205. His player name is David H. Please block this person from sending people messages. I left the message in my spades plus message box for your review.., as evidence to prove his wrong. My email is [protected]@gmail.com.

When playing the board is devoid of letters or they disappear halfway through the game, also happens on the worksheet game.

My stats in With Friends 2 are gone my email now takes me to a beginner game, I have spent money on this game and it is gone. They do not respond back. I have tried every avenue including the actual Developers, nothing. I have tried on phone, pc and my tablet nothing. I am furious so I tried Google play and they couldn't help. So my money is gone as well as my progress and Zynga could care less.

They suggested I log out reinstall lost all my stats, I paid $ to buy coins in this game and now it is gone, I can't get help from zynga at all they do not respond only automated code to get me in to a new game without my stats or the coins I bought... They don't respond and now I get an error where my emails don't go thru to them... Customer service seems to be the last item on their list...

I really like the game, however occasionally it freezes up!
Is there anything you can do to work this out?
This is the only game I play where that is an issue.
Thanks,
[protected]@yahoo.com

i need a refund of 4.99 that was took out of my checking account that i did not give per mission for my card number is [protected] please give me my money back i need it thanks for your time

Zynga is not right. There is no way I should lose 90% of the time being ahead in the hand on the turn card. I have a name for this getting Zynga. I complained about this early survey until they stopped asking. It appears to me that you have geared this game for the fish that don't know how to play. You need to get this fixed to make it fair. So not just the stupid players will win. I know I will be looking for a new place to spend my time playing.

I was playing spades plus at 12 am June 5 and was beating another player Bob C so in return he gets mad and start calling me and man and calling all the other players a racist term starting with "N" I reported it and now I want to know exactly what's going to happen to that player. He shouldn't be allowed to play spades plus or any other game your company has if he's going to be calling people the "N" word. His comments was unacceptable and I demand an apology I'm getting tired of encountering these racist on this particular game. If I got blocked a month ago for cussing on a comment then something needs to be done about his racist comment as well

Zynga will not return my calls and will not give me an email address to send all of the documentation/affidavits that they had me complete. I was to be flown to San Francisco for an unveiling of a new game or service.

Can I forward all of the supporting documentation to you in some way?

Thank you!

Zynga phone number for this support is [protected] - The person's name is Mike. No surname was given

Game won't show up on fb game room was playing on there now it going to white screen please fix bill Morris [protected]@outlook.com

Hello Today you brought me a ban in the Zynga Poker game, I have no idea why I just logged in and appeared in my ban, I am your regular customer I even bought chips several times I would be happy if you release the ban for me

Jus pottering around is the name of my cl u, I had 29 trophies and full weaponry, was near top of leaderboard, played a level, checked leaderboard, i'm down bottom in 20th!, these glitches have got to be sorted, I love this game, but will delete it if this carries on, thank you for taking the time to read this

My zynga acount was banned please beck my acount

I have been writing you since the day I was hacked. My account was secured at that time carefully password was chosen,
I do belive the hackers are indonesian pirated my account with 3, 6t chips that was accumulaterd during over tyen years playing zynga poker.
Please help me recover ma account and I thank you in retun.
M, r. Akl [protected]@aol.com

Need reimbursement for 60 plus dollars taken out in the last couple months

My complaint has never been address, its still happening today, today played words, score never changed, and arrow is now following every letter, I have documentation is everything im stated, get letters like usoeeee, aiidoaa, get a sad face in the middle of the screen, iisiuis, ueiiies aaoiaea, iaoaauo, iytiiis, oiuueae, network error, please check your connectio, restart and try again later, network error, please check your internet connection, restart browser or try again, login error, there was a problem logging you into words with friends, please restart and try again, sorry this feature isnt available right now, am error occurred while processing this request, try again later, sorry, we spilled the tile bag and this game could not be recovered, rematch this friend to try again, error, and error occurred, please refresh and try again later, introducing currency, wouldnt let me play, had this on my board, spell words to score points, drag letter tile onto board and click pay, make sure your first word covers the purple plus, couldnt play again that day, sorry, something has gone wrong, couldnt play that day, sorry something went wrong, were working on it and we will get it fixed soon, I would play a word would not be credit, by my opponent was get credit for the word I played, everyday im cheated out of my score, play a word and the score board doesnt record my points, now I have an arrow following me with every word I play, im harrassed on a daily basis, I would like to know why?

zynga has taken out a PC, letters were sticking and they were going to fix it, they took out all my commands, got the blue screen and nothing, then i got, network error, check your internet connection, restart your browser and try again later, error validating access token session, current time is 31 Ja 2016, then sorry this feature is not available right now, an error accured, try again later, login error, there was a problem logging you into words, reload and try again later, Hmm, were having trouble finding that site, sorry, we spilled the tile bag, and this game could not e recovered. rematch this friend and try again, sorry something went wrong, insecure content blocked, this page is trying to load scripts from unauthenticated sources, and i would get all vowels like eiaeria, or sosoer, ieisttt, iudttta, then when i get all letters and no vowels, it was asked if i needed a vowel, today, another i could not download words, it just spun around, and before that i got a gray screen with a sad face in the middle, can someone stop this?

I'm trying to get on the Hit It Rich Game Page where I can play your wonderful games, and I can't download them fully to get on the site.

I have had this problem before, usually; when the Internet is reset in the county I am in or the state I am in.

Chester County PA and Ardmore PA on the library computers and on this computer I use at the hotel I am staying in.

Is there something wrong with WIFI?

The satellite dish?

The entire Internet system?

I miss playing your games on Hit It Rich by Zynga, they are fun and enjoyable to play! Thank you so much. S.B.