Zelle review: No customer service, only greed

I signed up for Zelle at my bank thinking it would be a streamline way to immediately pay invoices. My first try was with my gardener who had been using Zelle for a couple of years. It was immediately flagged as fraudulent. I'm a 75 year old woman and paying someone who helped me with the yard is fraud?

The second time I tried to use it was for an editing service. Neither of these two payments were large, but again I was flagged as fraud. I called Zelle and asked them if I'd been blocked for some reason, they said they couldn't see any blocks. Then my bank called and said Zelle has blocked you.

I won't try using Zelle again but was compelled to write this review to warn others. They have no sense of customer service let alone goodwill. They're behavior is the reason that most Americans hate corporations. They just dont now, nor will they ever give a rat's yaya about you, the customer!