Zaxby's reviews and complaints 1
View all 392 complaintsZaxby's - drive thru
One evening my daughter and I went to drive thru to order our food. My total so the cashier said was 30.50. I gave her 25.50 in cash and told her to take the rest off my bank card. The cashier was about to hand me back my card and said the took 9.00 off your card. I said why. You should only took 5. The manger came and the claim they void it off my card and just charge 5. Look at my receipt and the total was 30.15. I check my bank statement a day later and it wasn't voided off and I called and spoke to a shift manger and she claim the general manager was no in but she would take my name and number for her to call me. Never got a call back. I called. Manager wouldn't talk to me. Check my account later and the total was fix. Never will go back
Latest Zaxby's Reviews
Food and service Zaxby's restaurant Horrible Customer Service Unprofessional gm Management!!Giving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!