Zara Home’s earns a 1.0-star rating from 0 reviews and 5 complaints, showing that the majority of home decor enthusiasts are dissatisfied with their purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
No refund for 2 months after return
I have now lodged my complaint on Facebook, Twitter, by calling Customer service, email and now Instagram. I purchased a rug at Zara home SA in September. I returned this rug using online instructions on 2 October. Zara home took 1 month to trace this product receipt and issued a refund on 30 October - already 1 month later! I followed up on my refund and...
Read full review of Zara HomeDelivery
Purchases via online Zara Home Chronological documentation of the event: On October 5, I send an order to Zara Home 5 October Zara Home confirms order no. [protected] and announces that there will be 2 partial deliveries. Paid we Debit Card € 492.92 Address: Louise Been Svanberg Urb. Delta 7A 18690 Almunecar October 6 Mail from Zara. Order ha...
Read full review of Zara HomeEvri
I am awaiting my order which was expected to arrive last Friday but i have been constantly told via message by Evri that my order is delayed therefore they have changed the time and date of delivery repeatedly. I am exhausted in contacting either Zara or Evri themselves by trying to indicate to them that i need my order as soon as possible but the lame excuse they are giving me is that they have a problem with my address. Which delivery service can have an issue with an address in this day and age? An excuse which led them to lie and say i wasn't home before changing the excuse to addess issues. It all sounds deliberate and i need this order for a present to someone but Evri think this is all amusing and that they can keep making things up which simply cannot be true. I am also fed up of communicating to robots as my issue is still unresolved and my complaint is constantly cut off and i am left infuriated again.
Desired outcome: I would like my order delivered immediately to my home address.
Is Zara Home Legit?
Zara Home earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
Zara Home has claimed the domain name for zarahome.com for a long time, which suggests that the website is established and has a history of being in operation. This is a positive sign, as it indicates that the website has been around for a while and may have a reputation to maintain.
Zarahome.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Zarahome.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
We looked up Zara Home and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information
However ComplaintsBoard has detected that:
- Zara Home protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
- We conducted a search on social media and found several negative reviews related to Zara Home. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Experience with Zara Home: Stained Rug and Difficult Return Process
So, I gotta say, my experience with Zara Home was pretty bad. I ordered a rug from them and when it arrived, it was all stained up. Like, what the heck, right? So I tried to return it, but they're being super difficult about it. Apparently, they can only pick it up between 12 and 5 on weekdays, which is when most people are at work. Like, come on, Zara Home, not everyone has the luxury of being able to take a day off work just to deal with your mistakes. It's really frustrating and honestly, I wouldn't recommend shopping with them. Buyer beware, for real.
Zara Home Review: Gorgeous Decor, but Watch Out for Quality Issues
I gotta say, I'm pretty impressed with Zara Home. I recently picked up a few items from their website and let me tell you, they are absolutely gorgeous. Like, seriously, I can't stop staring at them. The vases and decor pieces are especially on point - they really know how to keep up with the latest trends.
That being said, I did have a bit of an issue with one of the items I purchased. I splurged on a fancy rug, but within just a few days it started to fray. Not cool, man. Especially considering how much I paid for it. I had to return it, which was a bit of a hassle, but at least the process was pretty straightforward.
Overall, I'd say that Zara Home is definitely worth checking out. They've got some seriously beautiful stuff, and it's super easy to buy online or in-store. Just be careful with the quality - sometimes it doesn't quite match up with the price tag.
hands down the worst online retailer in Canada. Zara Home make returns impossible and are shady about it. Will never buy with them again. Avoid.
Overview of Zara Home complaint handling
-
Zara Home Contacts
-
Our moderators are in the process of gathering information about this company 🔎
Recent comments about Zara Home company
Zara Home Review: Gorgeous Decor, but Watch Out for Quality Issues
La Fuente Imports
14 reviews
Hive Outdoor Living
2 reviews
Cushion Source
2 reviews
Wallcraft – Wallpapers, live
16 reviews
Yankee Candle
117 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.