Sojourn Pottery’s earns a 2.3-star rating from 3 reviews, showing that the majority of ceramic enthusiasts are somewhat dissatisfied with handcrafted pieces.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Sojourn Pottery - Very poor customer service!
Do not buy from this company! I purchased two full sets of dishes from Sojourn in December. I generally like the dishes - but within the two sets, there were three defects, so I contacted the company. Kate responded that she would replace them, but they were out of stock and wouldn’t be available until March. March and April came without hearing from her...
Read full review of Sojourn PotterySCAM dont waste your money
I placed an order on Oct 2nd, 2024, and still have not received my order. The website promises orders to be shipped within 3-5 business days, and it has now been well beyond that. I have contacted the company multiple times through email and their website with no response. I am just trying to cancel the order and get my money back at this point but the company has ghosted me.
Recommendation: .
A Beautiful Experience at Sojourn Pottery
I recently purchased the Handcrafted Ceramic Mug from Sojourn Pottery, and it has truly enriched my morning routine. The subtle beauty of the design combined with the perfect size and feel of the mug makes my coffee moments truly special. The craftsmanship is exceptional, and every sip feels like a delightful experience.
I have been reaching out for WEEKS with no communication or update regarding my half missing order that got “lost” in JULY and no one has followed up with me and I’ve never received my shipment. Very unprofessional and honestly I feel scammed at this point. Do better. Make this right for me.
-
Pros
- Handcrafted Artistry
- Unique, One-of-a-Kind Pieces
- Eco-Friendly Materials
- Local Artisan Support
- Customizable Options
-
Cons
- Limited Product Range
- Premium Pricing Strategy
- No Mass Production Scale
- Limited Global Reach
Sojourn Pottery Complaints 0
However, if you have something to share with the others, you can write a complaint
If you represent Sojourn Pottery, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
Is Sojourn Pottery Legit?
Sojourn Pottery earns a trustworthiness rating of 83%
Highly reliable. Use their services with confidence, yet trust but verify.
Sojourn Pottery has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
The age of Sojourn Pottery's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Sojournpottery.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Sojournpottery.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Sojournpottery.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
About Sojourn Pottery
Here is a comprehensive guide on how to file a complaint against Sojourn Pottery on ComplaintsBoard.com:
1. Log in or Create an Account:
- If you already have an account on ComplaintsBoard.com, log in using your credentials. If you don't have an account, create a new one to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue you have with Sojourn Pottery in the 'Complaint Title' section. Be concise but descriptive.
4. Detailing the Experience:
- Provide detailed information about your experience with Sojourn Pottery. Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, and the company's response.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking from Sojourn Pottery.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it. Ensure all necessary details are included.
8. Submission Process:
- Click the 'Submit' button to submit your complaint. Make sure you have reviewed everything before finalizing the submission.
9. Post-Submission Actions:
- After submitting your complaint, regularly check for any responses or updates related to your complaint on ComplaintsBoard.com. Stay informed about any developments.
Follow these steps carefully to effectively file a complaint against Sojourn Pottery on ComplaintsBoard.com.
-
Sojourn Pottery Contacts
-
Sojourn Pottery social media
-
Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 13, 2025 - View all Sojourn Pottery contacts
Umi Tea Sets
15 reviews
Glade
120 reviews
Home Creations
8 reviews
WeGotLites
6 reviews
Cat Solarium
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.