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4.3 6505 Reviews

YouTube Complaints Summary

29 Resolved
1190 Unresolved
Our verdict: If considering services from YouTube with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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YouTube reviews & complaints 1238

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A
7:40 pm EST

YouTube adsense

Stop adding stuff that I hate and disapprove of ad sense. Leave it alone. Those are the type of ads that I want to see.

I've done everyone on my end to prevent unwanted, unwarranted, inappropriate ads even after resetting multiple times following instructions I took a whole day deleting everything and still I get inappropriate ads. It'll be things that I hate or don't want to see, Massive scams, Viruses, Executions, Softpornography,

I only look at a few types of things that's it you are not swaying me into anything I am a big gamer that is the main thing I also like to see news almost nothing else matters. I want ads but I want those types of ads nothing else I don't want to be involved in this war you have with these brands putting it into people's faces like myself knowing it's going to get thumbed down or disapproved. You have way too many ads to not show me the content that I would give attention to.

Also, see this text is in English it's the only language that I speak I don't want to see a woman wearing anything speaking a different language I don't care if she's the idea of beauty I'm not trying to see it. Another thing I don't want to see an ad that is anything near the time of the video. If the video is 10 mins long I should not see 10 mins or more of ads. I constantly get ads that are longer than the video. If the video is 10 mins long and it has 5 ads all ads combined should never exceed 2 mins regardless of how many ads the video has. Whether it's 5 or 90 ads the total time should never exceed 2 mins on a 10 mins video.

Your most successful ad that I've seen was a Starbucks video that was 4 seconds I'm near a Starbucks I wanted a Starbucks. One time I went to see 3 mins video because I need to know something the first ad was on a movie that was longer than the movie itself 3:16:58 I left and came back and the ad was still then I looked at the time over 3 hours I've never seen an ad on a T.V. that long. Then I went on to try and see 30-sec funny clip the first ad recorded execution I just watched someone get murder as an ad, Another time I go to see a 30-sec clip I see an explicit comedy ad a young girl looks underage but is not giving a handjob and treating it like a Heinz ketchup bottle though it was pornography and it was funny I did not want to see that the porn doesn't bother me as so much it not what I'm looking for far as products or things that I want to buy. I'm a gamer I want to buy games that all I'll buy.

Games and News is all I want in English in short ads.

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A
12:40 am EST

YouTube music videos

Please stop ending music videos until they are done. Keep seeing adverts at the end of some of the best music videos which often ruins the end of some really great music videos. Let the adverts run after the video is complete.

Thanks
check467

Hi, I'm writing extra to satisfy the character requirement to be read.

Anyway, please consider my request.

Thanks
Again

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2:13 pm EST

YouTube being turned down for my age

I wanted to enter a free give-away for a Fornite, but I needed an account to do so. But because I was too young, I was essentially banned from youtube and told to go to youtube kids. The Estetic made it feel more so Youtube Toddlers. I still want to make it fun, but it seems to appeal to younger kids. But that is not what I complaining about. Being banned because of my age is unacceptable and potentialy discrimatory. I expect better respect for my age group.

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6:52 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube https://m.youtube.com/watch?v=ygae2fnte3a my views down

I'm extremely annoyed at the fact YouTube has been deducting my views.. I've worked hard on my cintent, I have my own label and artists and to see you taking views away when we can account for the views as we have a team promoting on all their social medias and between us we have 250, 000 followers so how can you just deduct views ? I want the problem resolved and if it ain't I'll out on my social medias that YouTube are UNFAIRLY deducting views from hard working artists .. I don't want this happening again and I want my 400 more views back ..
https://m.youtube.com/watch?v=YgAe2fNtE3A

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10:41 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube my video has comments blocked even though it contains no minors

Me and all the other people in this video are over 13 but yet I still have no comments... If this could be fixed that would be great... The link is https://www.youtube.com/watch?v=J1VWoQG_KO4 . The fact that Im gonna have to deal with this with almost every video I post is ridiculous. please fix this. It makes me nervous that all my videos are gonna get restricted and nobody can comment... (this will ruin my reputation at school, on the internet and every where else someone may see a video). A concerned / annoyed 13 year old content creator

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J
8:30 pm EST

YouTube videos showing elephants being so called rescued, but are actually captured by men and tortured and sometimes killed.

There are numerous videos being put on YouTube, showing how men are rescuing Indian elephants from various accidents they say the elephants have had.

One video showed an elephant with a very tight wire wrapped around its trunk several times. The elephant couldn't possibly have done this itself. The wire was so tight and neatly wrapped round the trunk very, very tightly. They were also hacking at branches near the animals trunk and could have easily hacked the trunk. The elephant died.

These videos encourage people to watch a rescue, when in fact this is actually an animal being captured and tortured by these evil people.

These videos must be removed immediately.

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7:29 pm EST

YouTube comfy free

The "Comfy Free" company is a Chinese scam. I purchased a coat and it was too small. They will not offer a refund. Instead, they wanted to offer me $10 to keep it. When I refused, their response emails were in Chinese. After I mentioned that I was going to report them, they ended all contact. Now I am stuck with a coat that doesn't fit. Is there a way that YouTube can follow up and investigate this company? I don't want anyone else to get scammed.

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9:02 am EST

YouTube customer service, monetization.

My channel was approved for monetization review on July 2018 and has been in a constant limbo for the past 20 months. All I have ever gotten is the same copy/paste bot responses from YouTube via Twitter and no resolution.
How can my channel be in monetization review for 20 months and no review actually done, not email response from YouTube whatsoever and yet YouTube auto-monetizes criminality, toxicity, child abuse, nudity, pornography, animal abuse beastily sex, criminal acts, gambling scams, fake charity scams, funeral funds, filming dead bodies, false and misleading click bait and terrorism videos!?

YouTube's own terms of service and YouTube Partner Program clearly states you receive a notification/email within 30 days yet here I am 20 months later and have nothing but copy/paste Twitter responses as everyone gets given now. Now I'm at the point where YouTube's own Twitter account has be muted as they don't even respond to people. I want to know why YouTube continues to fund, sponsor and promote only criminality and T.O.S VIOLATORS 24/7/365 yet honest creators get fobbed off.
I can only consider that this is some bad joke created by someone with a very cruel mind that likes to play with people's feelings, and this has to be reported at the highest level. YouTube claims to "care" but yet it only cares about monetizing criminality and toxicity.

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1:08 am EST

YouTube defamatory youtube post by bruce mitchell

https://www.youtube.com/watch?v=86MXkqA0obM&fbclid=IwAR1f8hs_-gn6X239lwB81EdnMF945TYZGPcejthqdMExE1R0sa12mXny08Q

This post is defamatory and Australia Police have been called.
You tube should removed this post by Bruce Mitchell alias HARV
Lives in the Neighbourhood at Winter Ave Mylestom>
Defamation, Legal and
Trevor Williams JP
14 Boronia Ave
Mylestom 2454
NSW
Australia
[protected]

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A
5:22 am EST

YouTube censorship by youtube of a valid video that is not hate speech

YouTube recently censored this video as "hate speech", which it definitely is not.
https://www.youtube.com/watch?v=y3qkf3bajd4&feature=youtu.be
You wrote: "This video has been removed for violating YouTube's policy on hate speech. Learn more about combating hate speech in your country."

Does YouTube routinely censor as "Hate Speech" political material that does not conform to (your?) Marxist-Leninist policies?

Please restore this video or explain why you have censored it - it is certainly NOT hate speech.

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8:35 pm EST

YouTube advertisement

Recently YouTube has chosen to double the advertisments before every video and sometimes add an advertisment following a video. This excess of advertisements is hindering the ablily to watch videos. Although I know there are no regulations on the number of ads, this sudden increase isn't fair since I wasn't notified of it beforehand.
Thank you for your time.

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11:08 pm EST

YouTube randomly stopping videos

This may seem like a small thing, but for the love of everything good stop pausing my videos to ask me if I'm still watching. I have severe panic disorder and youtube videos are a way to help me cope and sleep.
When you ask me if I'm still watching, it stops the video completely so I'll wake up in a panic for the lack of noise. I pay for this service, I should be allowed to watch (or fall asleep to sleep aid videos) as much as I choose to. The more this happens the more I keep looking for something less obnoxious. You should give people the option to turn that awful crap off.

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6:09 am EST
Verified customer This complaint was posted by a verified customer. Learn more

YouTube complainer

Not all political parties can afford to have their advert post right at the top of the opening Youtube page. You should not be letting the conservative mongrels do this. They have plenty of money and now you have got some of it and some people may now be swung by this misleading "advert" You should be ashamed of yourselves, but I suspect you're already in the tory pocket and don't really care.

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B
blublaize
, US
Dec 12, 2019 11:11 am EST
Verified customer This comment was posted by a verified customer. Learn more

TOP NEWS? Give me a break! Why can't I find out what's happening with the mass shootings? I am sick of politicians and their petty bickering. Forget Greta! There are real problems out there and I have dig through endless crap to find a single story on what most of really care about.

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M
9:00 am EST

YouTube youtube pip for iphones

PLEASE bring back PIP for YouTube on iPhones
I can't find this option anymore
On my galaxy I could back out of a YT video and find links to come back and post in live stream chats! This helps a lot when I am mod for several YouTube channels!
Now I have an iPhone and it doesn't do half as much as my galaxy did!
Please bring back this option
I researched all night and only found that Yt removed this option and its only offered out of the US or androids. Thanks

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M
10:41 pm EST

YouTube please stop with political ads

PLEASE STOP USING ANY FORM OF POLITICAL ADS! at least give me an option to skip because kids and even adults, (im a kid), don't like to see that crap! that's actually really not cool. i am not a supporter of boomer lol. but seriously i don't care its ecspecially annoying to people who aren't old enough to vote or don't support that person. please fix this im not trying to be rude im just sick of it! thank you.

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10:00 pm EST

YouTube ryan, ryan toy review

They have a video where they are saying the alphabet wrong. My 3 year old son knows how to say the alphabet, and now he's telling me I'm saying it wrong. They have another video where they're in a garbage can rolling in the house. Adults with kids don't do these things they're acting like the thing they do is normal they are teaching young Kids a lot of the wrong things. I don't like my son on the internet already as a parent I watch everything he watches just to be safe.

I would like their content to changed or be removed by YouTube please we as a community we have to keep a eye out for people doing the wrong things that's the only way change will happen.

His stuff on the regular YouTube is what I'm referring to

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5:38 am EST

YouTube advt are scary & shows people suffering to get donation

Ketto is commercial organisation has not done anything or to any one elevate suffering . This is an commission agent. But the advt. which shown on You Tube are extremely pain full.

An commercial organisation is exploiting human suffering. I am sure, your ethical principle would not allow to exploit inflict emotional abuse in viewers
Kindly stop & let them review & revise content

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10:55 am EST

YouTube youtube premium

I didn't get my free trial because of google play ...I keep getting free trial pop ups but then i get charged in full ...totally misleading and has taken all morning...YouTube premium didn't exist until 2018 absolutely unfair and a bad experience with YouTube I feel totally scammed 😞 I was told to make this longer or it won't be noticed this is amazing costumer service why am I being unfairly treated by a billion dollar company

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J
6:56 pm EST

YouTube advertising

I'm writing this complaint not on the purpose of complaining about YouTube bit of the amount advertisements that have been implemented... I understand that advertising is the main revenue stream for YouTube but alas we where watching some videos with my 4 year old, they came on every few minutes... an exagération. This experience has tarnished this wonderful service and YouTube's reputation as one of the conversation pieces of the holidays will have been about our disgust on the amount of advertising that we are experiencing...

Please consider this an honest costumer service opinion and have a happy holiday

Sincerely,

J.Smith

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M
1:51 am EST

YouTube regarding the new policy

Dear YouTube,

Let me be the first to say: ARE YOU GUYS INSANE!?!?

Seriously, it takes you till just now to see that people have posted content on YOUR website that doesn't belong on there and should've been banned a long time ago?!

I COULD LIST SEVERAL VIDEOS THAT DON'T BELONG!

Not only that, but we get a huge fines for even if we were to accidentally mislabel a video?!

THIS IS UNACCEPTABLE! IT'S UNFAIR THAT WE GET PUINSHED FOR SOMETHING THAT WE HAVE LITERALLY SOMETIMES DON'T HAVE CONTROL OVER!

Not to mention that you'll delete channels that aren't making enough money?!
WHAT. THE. HELL. YOUTUBE?!.

Most people's incomes come from making content on your website!
And you're just taking it all away!

This will not stand!
People are leaving YouTube because of this!
You're not making the problem better, YOU'RE MAKING IT WORST!

I DEMAND THAT YOU ETHER CHANGE THE POLICY OR GET RID OF IT!

(I do not at all mean to sound harsh, but this is a very serious problem)

(And if you want proof, there's thousands of videos on this topic)

Read full review of YouTube and 1 comment
Update by Mimi Sargent
Nov 21, 2019 2:06 am EST

Sorry, i got upset, but let me Explain what I mean:

There are some videos that are getting wrongfully banned, and that’s not fair

And there are channels that both have kid and adult content (whatever definition for ether is completely up to you) and can’t choose one or the other

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C
C
Colin Chick
, US
Jan 07, 2020 12:32 pm EST

Please stop demonetarising Sandi Brocks channel. I am a small scale sheep owner and learn a lot from her. Please, please do not stop her making a bit of money in return for the excellent education she gives me. Im not sure what you don't like - but I cant think of anything inappropriate.

Annette Chick

YouTube Customer Reviews Overview

YouTube is the world's largest video-sharing platform, with over 2 billion monthly active users. It offers a vast array of content, including music videos, movie trailers, educational videos, and user-generated content. The platform has become a go-to destination for entertainment, education, and information.

One of the most significant advantages of YouTube is its accessibility. It is free to use, and anyone can create an account and upload videos. The platform is available on desktop and mobile devices, making it easy to access from anywhere. Additionally, YouTube's search algorithm is highly advanced, making it easy to find relevant content quickly.

Another positive aspect of YouTube is its community. Users can interact with each other through comments, likes, and shares, creating a sense of community around shared interests. The platform also offers features like live streaming and community posts, allowing creators to engage with their audience in real-time.

YouTube's monetization options are also a significant advantage for creators. The platform offers several ways for creators to earn money, including advertising revenue, sponsorships, and merchandise sales. This has made YouTube a viable career option for many creators, and has led to the creation of a new industry around influencer marketing.

Overall, YouTube is a highly valuable platform for both creators and users. Its accessibility, community, and monetization options make it an excellent choice for anyone looking to share or consume video content.

YouTube In-depth Review

User Interface and Navigation: YouTube's user interface is clean and intuitive, making it easy for users to navigate through the platform. The search bar is prominently displayed, allowing users to quickly find the content they are looking for. The sidebar provides easy access to subscriptions, playlists, and recommended videos, enhancing the overall user experience.

Content Variety and Quality: YouTube offers a vast array of content, ranging from music videos and tutorials to vlogs and documentaries. The platform caters to diverse interests and provides high-quality videos in various genres. With content creators constantly uploading new videos, users can always find something interesting and engaging to watch.

Advertising and Monetization: YouTube's advertising and monetization options provide opportunities for content creators to earn revenue. While ads can sometimes be intrusive, they are necessary to support creators and maintain the platform. YouTube also offers various monetization features, such as channel memberships and Super Chat, allowing creators to generate income from their content.

Community Engagement and Interaction: YouTube fosters a strong sense of community by encouraging interaction between creators and viewers. Users can leave comments, like, and share videos, creating a space for meaningful discussions and feedback. The platform also offers features like live chat and community posts, enabling creators to engage with their audience in real-time.

Privacy and Security Measures: YouTube prioritizes user privacy and security by implementing robust measures to protect personal information. Users have control over their privacy settings, allowing them to manage their data and choose who can view their content. YouTube also actively monitors and removes inappropriate or harmful content, ensuring a safe environment for users.

Mobile App Experience: YouTube's mobile app provides a seamless and enjoyable experience for users on the go. The app is well-designed, allowing users to easily navigate through videos, playlists, and subscriptions. It also offers features like offline viewing and background play, enhancing the overall mobile experience.

Customer Support and Help Center: YouTube offers a comprehensive help center and customer support options to assist users with any issues or inquiries. The help center provides detailed guides and tutorials, addressing common questions and troubleshooting steps. Users can also contact YouTube's support team for personalized assistance.

Accessibility and Inclusivity: YouTube strives to be accessible and inclusive for all users. The platform offers closed captions and subtitles for videos, making content accessible to individuals with hearing impairments. It also provides options for content creators to add audio descriptions and alternative text, ensuring inclusivity for visually impaired users.

Platform Stability and Performance: YouTube maintains a stable and reliable platform, ensuring smooth video playback and minimal interruptions. The platform handles high traffic volumes efficiently, minimizing buffering and loading times. Users can enjoy uninterrupted video streaming, even during peak usage periods.

Copyright Protection and Content Moderation: YouTube has implemented robust copyright protection measures to prevent unauthorized use of copyrighted content. The platform utilizes content ID technology to identify and manage copyrighted material, ensuring fair use and protecting the rights of content creators. YouTube also actively moderates content to remove infringing or inappropriate videos.

Subscription and Premium Features: YouTube offers subscription and premium features through YouTube Premium. Subscribers can enjoy an ad-free experience, offline viewing, and access to YouTube Originals. The premium features enhance the overall user experience and provide additional benefits for those who choose to subscribe.

Social Media Integration: YouTube seamlessly integrates with various social media platforms, allowing users to easily share videos on platforms like Facebook, Twitter, and Instagram. This integration enhances the reach and visibility of content, enabling users to engage with videos beyond the YouTube platform.

Analytics and Insights for Creators: YouTube provides comprehensive analytics and insights for content creators, allowing them to track the performance of their videos and channels. Creators can access data on views, watch time, audience demographics, and engagement metrics, enabling them to make informed decisions and optimize their content strategy.

International Availability and Localization: YouTube is available in numerous countries and supports multiple languages, making it accessible to a global audience. The platform offers localization options, allowing users to navigate and interact with the platform in their preferred language. This international availability promotes cultural diversity and inclusivity.

Future Development and Innovation: YouTube continues to evolve and innovate, introducing new features and functionalities to enhance the user experience. The platform regularly updates its algorithms and recommendation systems to provide personalized content suggestions. YouTube's commitment to future development ensures that users can expect exciting advancements and improvements in the platform.

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- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website, found at the top right corner.

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- Summarize the main issue with YouTube in the 'Complaint Title' section.

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- Provide detailed information about your experience with YouTube, including key areas of concern, any transactions, steps taken to resolve the issue, personal impact, and the nature of the problem.

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