Menu
Write a review
File a complaint
YMCA

YMCA review: the ymca has negligently damaged my spinning shoe.

D
Author of the review
9:14 pm UTC

I attended a spinning class at the above YMCA. The date was December 2, 2019. I attended at the above location. I informed the instructor that the bike was dysfunctional and my spinning shoe was stuck on the pedal. After class mangment was informed, they stated they did not have the tools at that time to get get the shoe off the pedal and informed me to to come back the next day. I Returned the next day Dec 3, 2019. I found my shoe damaged beyond repair. I immediately had rhe manager on duty take a photo and i contacted the director via email with pictures. I have attached a picture. The manger informed me that someone had watched a you tube video to remove the shoe. I asked several times to get this in writing. I am requesting to be contacted and reimbursed for my shoes.

View 0 more photos

0 comments

Add a comment

More YMCA reviews & complaints

YMCA - unprofessional director 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
YMCA - terrible value for the money 6
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
YMCA - personal trainer abusing his role
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
YMCA - discrimination by lisa/membership sales against a member 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
YMCA - Outdoor swimming pool access
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
YMCA - complain in regards unfair procedures
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all YMCA reviews and complaints