The complaint has been investigated and
resolved to the customer's satisfactionResolved Yes! Communities — scammers and liars
resolved to the customer's satisfaction
We came across A Yes! Community and checked out the place and we really loved it for its cleanliness and its looks. We decided to rent a spot in there for our new mobile home that we recently bought. As we talked to the manager and assistant manager we actually got a spot in there. I payed $541.41 in deposit and $80 for the application, $621.41 in total. As we where ready to move in we came in once last time to check if everything was fine and we had one BIG problem. The assistant manager told us that the spot that we made a deposit on was rented to someone else that came. Keep in mind that in a situation like this someone else would've gotten mad but I remained calm and asked for my refund back. They where really fast on getting the money but not as fast on refunding it. It has been almost 2 months since I asked for a refund and I have been contacting them to check on the status of the refund and every time they say that it's on its way. They acted in bad faith to us because they knew we weren't getting the spot we wanted but still asked for the money and cashed it real quick. We payed with a money order on May 13th and they cashed it May 15. For a place like that, I don't recommend moving there if the management is bad.
All i'm asking for is my $621.41 refund as soon as possible because the wait has been too long already.
The complaint has been investigated and resolved to the customer's satisfaction.