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Yelp.com review: Treluxe hair products still waiting for refund

1 comment
S
Author of the review
3:11 am UTC
Review updated:
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BEWARE I order kit from treluxe sight. They said money back guarantee. I wanted a month to receive items but I thought it would be worth it But unfortunately it did nothing for me used only once.I had affirm set up but called them right away and paid off in full. Money back quarantine is a rip off I had to pay $15 dollars to ship back to company. It's going on second month I have tex many times about this problem they say Com. Will get back but they don't.please don't order from Treluxe hair products They don't stand by there refund policy so far I am out $65 dollars

Claimed loss: $55.00 pulse $15.00 for shipping back around Total $70.00

Desired outcome: I would like my money back as I sent the items right back

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Update by Sparkley
Oct 08, 2025 11:26 pm UTC

Thank you I finally got money back

1 comments

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Laura Ollis
Parker, US
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Jan 16, 2026 11:33 am UTC

I've been using Treluxe products on my hair for the last 2.5 years and my hair is breaking and thinning so much. At first I thought it had to be something else, because I had never heard of a hair product doing that. But after talking to others, everything pointed to the Treluxe. I'm so disappointed.