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4.4 12 Reviews 186 Complaints
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Yelp.com Complaints 186

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4:10 pm EDT
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I guess this is one of the few places we can review Yelp. They certainly won't let me review them on their website even though they profess themselves as the voice of the people. They are more like the mafia filtering negative reviews for businesses who pay their protection monies and keeping libel unsubstantiated reviews for those who have principals and...

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4:05 pm EDT
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We had 5 great reviews (No bad) on yelp. Sure enough, they contacted us to buy advertising. While we were speaking, I looked online and all but one of our company reviews had disappeared. When I asked the salesman about it, he explained that they have an "algorithm" that filters out infrequent reviewers. When I pushed him for a better explanation he said...

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2:41 pm EST
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Yelp.com Closed my account for no reason

I signed up for a Yelp Account (dean783 AT mail.com) My account was closed with no explanation of an email sent to me by Yelp.com I like the website and started to make friends on there but then suddenly my account gets closed for no reason.

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Kai1
, US
Apr 13, 2019 2:36 am EDT
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Yelp also closed my account for no reason whatsoever. And no notice. Rather unprofessional.

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Piyush.s
, US
Jul 30, 2016 1:35 pm EDT
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My account was also closed by yelp without any reason

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steven12345
, US
Jul 20, 2016 12:47 pm EDT

Juan carlos G.
Juan carlos G.
San Leandro, CA
71 friends
6 reviews
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Scam Foo got another victim! $4400 went into Kam Foos pocket. Ripped off another client!

Follow Juan carlos G.
1.0 star rating 7/14/2016
Hey Kam F. Scamming people again? Any chance I can get my $4400 you scammed me for. Still waiting for you to respond to my texts/calls/emails. Thanks!

Sienna Entertainment - Las Vegas, NV, United States. Scammer
Scammer
Scammer
Sienna Entertainment - Las Vegas, NV, United States. Scammer! Fraud!

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stevenlee
Long Beach, US
Apr 23, 2016 4:50 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

__________________________________
YELP
APR 22, 2016 | 05:40PM UTC
We love hearing from you, whether you're sharing an awesome idea or have a problem to report. We want to make sure your Yelp experience is great, and we're looking forward to doing what we can to help! For now, we just wanted to let you know that we've received your message. One of our agents will take a look and respond to your inquiry, typically within 5 business days.

Please do not submit multiple inquiries about the same issue- this will slow down our ability to respond.

-The Yelp Support Team

Original Message:

Kam foo is using your site to rip people off. He tried to use someone else's
credit card but we caught him. We then found that he is a convicted felon
and now he is using Yelp and Sienna Entertainment to rip people off. I
created an individual site under my real name and when I post the info about
Sienna you guys keep taking it down like your trying to protect this
company. The only reason you would do something like that is if you are
getting paid under the table. The complaints that people keep posting are
about getting ripped off not that the service was not any good or they
weren't polite on the phone. It's about getting scammed and Yelp keeps
taking it down so others can be scammed!

6 Found Guilty in $10-Million Boiler-Room Scam : Courts: Victims nationwide
were misled into thinking they had won expensive prizes and were told to
send money for them.

Three others, general manager Joseph Robles of Orange and salespeople Kam
Foo and Darrell Vartanian of Huntington Beach, were convicted of two counts
of wire fraud and one count of mail fraud each.

Foo and Vartanian were two of the companies' top salesmen, generating
between $300, 000 and $400, 000 a year, Williams said.

Prosecutors expect to ask U.S. District Judge Alicemarie H. Stotler to
sentence the six men to four to eight years in federal prison when they
return to court on Feb. 27.

http://articles.latimes.com/1994-11-16/local/me-63373_1_boiler-room-scam

http://law.justia.com/cases/federal/appellate-courts/F3/110/70/527398/

United States of America, Plaintiff-appellee, v. Fred Bakhshekooei, Joseph
Robles, Kam Foo, Timothy Laros, paul Cooper, and Darrell Vartanian,
Defendants-appellants, 110 F.3d 70 (9th Cir. 1997)

http://www.yelp.com/biz/sienna-entertainment-las-vegas

1. 'm a little confused Kam you provided what you told us were
confirmation numbers that weren't real and the hotel had no record of you
ever booking rooms for the group, similar to other reviews on here not
within our group. I have an email from you stating you booked our rooms and
we were set go.

We have never received a refund from you and if you did and have
documentation on that of when and where it was sent to that would be great!
I would happily take down any negative comments or reviews or wouldn't have
posted at all had we received a refund.

But when we pay Sienna Entertainment not a 3rd party for a service and there
is an issue and you never respond to anyone to clear up or resolve the issue
that's just poor customer service.

I have all my documentation and facts.

2. Kam Foo and his assistant Shannon Obrien are crooks, thieves and
liars...I was just recently in Vegas and had a writen contract with them
that they would provide services and rooms at the SLS hotel and upon arrival
they had no record of my reservation...After 2 emails and several calls they
said they would take care of it and refund our money...they did nothing
except cut off communication...I am currently suing them...

These people are terrible and do not do business with them...they will steal
your money...

3. Scam Foo does not run a legitimate business. I booked a large
bachelor party through him with many bottle reservations and pool parties.
He suspiciously asked for money upfront which we reluctantly gave him. One
month leading up to the actual events he went off the grid. No responses
through text email or phone calls. I followed up with the places where he
claimed he booked us and none of them had heard of him or from him. This guy
runs a scam and tries to take your money and run. Thankfully I filed for
fraud via PayPal and got it all back. Super sketchy business and hope no one
has to go through what we did.
4.
We never got into the pool party and they didn't get us in to the other club
or pool party the next day. We will never use them and we are now fighting
to get our money back.

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TroobeeSez
Bay Area, US
Feb 28, 2013 3:27 pm EST

Couldn't remember my password (I don't log in that often, mostly just read reviews), got emailed link for resetting my password, clicked thru back to yelp site. Logged in using new password, then came message "that email address is wrong"... ... ... Re-entered email address and new password, got a message, "this account has been closed."
WTH?

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pump guy dude
, US
Jul 25, 2012 10:04 pm EDT

HA HA YOU HAVE BEEN YELPED KINDA LIKE being Munsoned .. movie king pin

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pump guy dude
, US
Jul 25, 2012 10:02 pm EDT

HA HA YOU HAVE BEEN YELPED KINDA LIKE being Monsoned .. movie king pin

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KORMIL
, US
Jul 25, 2012 9:41 pm EDT

yelp is BS they r MF

pump guy
pump guy
Longwood, US
Apr 18, 2012 7:21 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

look for the pool pump repair puppy !

pump guy
pump guy
Longwood, US
Apr 18, 2012 7:19 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

ok i don't care . i have 199 % feeedack.. so take it or ...

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ComplaintsBoard
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3:36 pm EST
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Featured review
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I am personally documenting that Yelp has been removing every positive review within 24 hours after they started calling me weekly for money. They have removed 11 positive reviews so far. They even removed a 5 star review posted 10 hours prior and double listed my only negative review which happens to not even be by an actual client but by a disgruntled...

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6:37 pm EST
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Yelp.com Rip off

They kept calling my business over and over again to advertize my shop on there web site I had bad experience in past so I kept telling them no and then finaly I gave in and said I will not do long term contract but willing to try for three months only. They said fine we will charge you $350.00 per month if you like then we can do one year contract I said fair enough. After first month I knew it is not going to work and called them they said you singed for three month we have to go by contract I said fine under helpness and do not renew after come 4th month charge my cradit card again I called on 4th of nevember they said request in writing why did you not tell me last month when I told you to cancel and my manager Earl asked you the same question they reply you said you want to continew.

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Dallasbusinesslady
Frisco, US
Feb 20, 2010 9:55 am EST

Thank you for sharing your bad experience. This business practices EXTORTION! I am filing a suit against them. They will spend a lot of mone. Flying their lawyers to N Texas to answer my defamation and Extortion small claims lawsuit. If we all do it, they will be spending more money defending their bad practices than they can shake down out of businesses to " remove" the malicious reviews for payment! Pls contact me if you would like. Mdcaperton@gmail.com.

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11:32 am EST
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Featured review
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This site is for 'consumers' to rate business, like ripoff, but its more misleading. Thing is, when consumers report bad services *like being ripped off* most reviews *like mine which were mostly negative towards bad businesses cheating me out of money* were deleted b/c business owners got mad. Oh boo hoo. Its annoying that only good reviews were allowed...

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3. Writing the title: Summarize the main issue with Yelp.com in the 'Complaint Title'.
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Overview of Yelp.com complaint handling

Yelp.com reviews first appeared on Complaints Board on Jan 27, 2009. The latest review Mixed Experience at the Local Cafe was posted on Mar 25, 2024. The latest complaint A non-reliable company was resolved on Oct 14, 2014. Yelp.com has an average consumer rating of 1 stars from 1092 reviews. Yelp.com has resolved 20 complaints.
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