Took car in to repair left rear wheel abs sensor. Did not want to quote; left car and late afternoon after a text I had to call them to get pricing. Wanted $782.82 to replace part. Said I'd only pay 1/2 for diagnostic even though I gave them a two-code diagnostic telling them what the problem was upon arrival. Never told me the amount. Dropped price to $482.82 saying they would replace with a cheaper part. I said no. Charges $215 an hour for labor, over $200 for a full diagnostic, and shop supplies that everyone pays on each invoice, based on the total of the "ticket" or invoice. The total for 1/2 diagnostic was $115.24, including $7.43 for shop supplies! Biggest mistake ever. Still don't have my car fixed.
Claimed loss: $115.24
Desired outcome: Refund (never should have charged me since I already knew the problem and I didn't sign any agreement for them to do the diagnostic).
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