The complaint has been investigated and
resolved to the customer's satisfaction
Resolved
Yanwenportugal shipments not delivered

E Jun 20, 2019

Hi,

In Portugal NONE of the items delivered by Yanwen is delivered, the Portuguese CTT Postal service informs that it happens because there is no Protocol signed with Yanwen so they do not disbribute nor recongnize the tracking numbers, no one gets the dam packages!!!

Why is this happening?!! Cant portuguese do their shopping and get the items they pay for?!

Thisis UNACCEPTABLE IN 2019 and it ONLY HAPPENS WITH YANWEN!!!

PLEASE find a way of resolving this as soon as possible!
The claims in CTT are of thousands!!!

ENOUGH!!!

Thank you
Emanuel DaGloria

RESOLVED

useless...

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