Yanwen review: I want to return some items but cannot find no information? 22

I ordered an item from this company took four weeks too arrive on arrival it’s totally not what I ordered how can I return them what’s the address of this company

Would like to teturn goods but have no returns information. Can you afvise. Thankyou

Mrs C Carson.

Carolcarson60@yahoo.co.uk.

A pair of pants that would fit a 5 year old were not extra larges, there is no address to return never buy from these rip off artists

a pair of pants that would fit a 7 year old child

I bought an item from a Facebook ad under the name of Befitz 75 Shelton St London paying by PayPal. It was rubbish but when I tried to return it the only address on the label, apart from my own, was 4PX unit 5 Trident Way & when I googled this it gave me the name Express Worldwide Logistics Ltd. I posted it signed for & it was delivered & signed X.P.1 which is odd. My PayPal & bank a/c's both say the seller was ESSADI MEDIA but there is no knowledge of this person/company anywhere so I've lost £29.95 & I hold PayPal liable as they've allowed a scammer to have a PayPal a/c but they deny all responsibility. They won't even give me the proper contact details for ESSADI MEDIA so I can't even pursue a claim through the small claims system. I'm so angry with PayPal & I think they know how I feel due to recorded phone calls from me plus my feedback asked for when they realised I was very angry. It hasn't made any difference as they now just blank me. Thanks PayPal. I think you're as bad as the scammers you support.

I bought 2 sets of covers for sofas one 4 seater and one 2seater the 2 seater cover is to small after following their advice of measurement of it they said 2 seater was big enough, it was also a different shade to the 4 seater I also had no paper work . .I have tried to contact them in all ways and no response I dont know where to turn now that is a lit of money to me £49 for the 4 seater and £36 for the 2 seater .I'm left now with covers I cant use . As I needed 2

I recently bought and paid for an item. I received the parcel this morning and it contained the cheapest tackiest usb hair straighteners not the item I originally ordered.
I’ve googled the address and it would appear the place For the address on the parcel doesn’t exist.
I have sent an email back to the original order people so let’s see what happens, I’m not holding my breath.

I have the same problem, i purchased 2 Micro-wave oven covers, we all know how long these things take to arrive, when they arrived they were to large for my microwave, i wrote to them saying this, after a few days they replied saying they would give me a refund of 10 $, these cost me over £20.00 pounds so i said i wanted to return them. They said they would give me the address to send them back to, i replied that i would send them to the English address which was on the outside of the parcel, yes Y & G Trident way, i just looked up that address and it is an address that is for many many different companies. So yes i think we have all been scammed...

I have similar problem. I bought a camera accessory (motorised slider) for $70 and a similar-looking but totally different item worth aroumnd $5 if that arrived today. The email address on PayPal order just bounces back. I will try and report to PayPal to help protect others but expect no redress.

I GOT A 1 SMARTWATCH FROM ? THE RETURN ADDRESS Y & G F2P UNIT 5 TRIDENT WAY SOUTHALL UB 2 5LF BUT NO PHONE NUMBER I HOPE YOU CAN HELP EMAIL ERICBBOSTON@GMAIL .COM THANKS

Just been scammed big time by SunOutdoor Co. Ltd, the other name for Y&G. I bought a revolving cushion for my disabled mother. It arrived, eventually and was totally unfit for purpose. I filed a complaint with Paypal, and got a response from Y&G that if I removed my complaint with Paypal, I would get a refund. No, not being bullied into stopping my dispute.
Then Paypal found in my favour and I was offered a full refund. Great.
I had to return the item. I was given a return Chinese address, in Chinese. After a lot of discussion with Paypal, I am offered a full refund but to return it I need to use a Paypal label which will cost me £15. As the item cost me £17, it isn't worth the hassle. I was also offered translation services for the Chinese address.
Due to the fact the item took over a month to come, it is now more than 45 days since I bought it, so Paypal will not speak to me by telephone, and as there is already a dispute opened, I have reached a brick wall in my complaint.
I have a British address which was printed on my original package but Paypal won't accept that as it is not the company's registered Paypal address. Judging by what I've read, and experienced this company has been working these scams for a long time. Why is Paypal not taking action?

The address is a Unit on an industrial estate in Southall, Greater London. It appears that companies giving this address are actually run from Honk Kong / China. Deliveries appear to be directly from manufacturers in China. The UK address gives buyers the impression they are buying goods stored in the UK.
Look up the address on the Companies House website to see all the other companies registered at this address.

Likewise I have an item that needs returning, totally useless, with no paperwork or returns details, probably an expensive lesson

J.W. Exeter

I have had same problem. Looks like this company are scammers
Paypal are not refunding my $98 piece of garbage I returned to them