- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- UnReplied
- With attachments
Problem with my package
Hi.
My package stuck in Moscow from 21.11.2021!
46 days I am waiting my package!
Yanwen Express no has a contact in Moscow!
No contact with office, no contact sorting center!
UD533518794YP
One of the Worst company in the World!
Give me back my package. I Payed the money!
46 days I wait this post!
Solve this problem!
Tracking:
[protected]:29:00 [GTM+8]
[Moscow]
Destination Country - Arrival
[protected]:18:34 [GTM+8]
Port of departure - Received by carrier
[protected]:56:23 [GTM+8]
Package data received
[protected]:50:13 [GTM+8]
Yanwen facility - Outbound
[protected]:57:23 [GTM+8]
Processing information input
[protected]:30:56 [GTM+8]
Yanwen Pickup scan
Have not received my package
Hi,
It has been 6 weeks now since I have not received my package. With tracking there has not been any movement since the 23rd of November.
It looks like the product has arrived in South Africa weeks ago. But it still has not reached me. I can not find any contact details for anyone to help me. I
really want to find out what is taking so long. I have never before waited so long for a product from China.
Please can anyone tell me what is taking so long.
Regards
Online order from AliExpress
Since 31/05/21, I placed an online order for a mini microphone on AliExpress platform, order I.D number : [protected]
This is 08/12/21..I have still not received my order after 7 months of waiting and convincing from AliExpress seller.
Since 13/06/21, when i checked online, it appeared the item had arrived, was there at our local post-office, but they kept telling me the item never arrived..I went through their records personally, but there was no evidence of the item..Along the way, seller told me it was still in transit..he's stillmaking same claim today..so i decided to contact this delivery service that is reponsible for my order
Desired outcome: Resend item or refund my money
Sorry..order placed from Nigeria...NOT UNITED STATES PLEASE.
I order a phone in october 10 but since then did not receive anything
UG216740481YP this is my order track number please help me I am NP Bekwa and my I D number is [protected] my parcel should be a cellphone. When tracking it was last updated on 2021-11-09 and it says sent to next facility. Today it's the 29th day in transit. I also received message which said the order is closed but I did not receive anything why they closed it. Please help immediately because I am panicking.
Desired outcome: Send me my parcel immediately
Cosy crib harrisburgco store.
Harrisburgco store.
Your order #7838 has been shipped and will soon be reaching. You will now be able to track the progress of the delivery via the link below.
Ud531490912yp, shipped by yanwen logistics carrier.
Do note that most of the orders are dispatched within 12 hours. It will take up to 5-12 business days for the delivery of your order. Day's calculation does not include public holidays and weekends as it differs by different countries. Thus, it is reflected in the estimated delivery date you were originally given. We do our best to ship out as quickly as possible.
The recent covid pandemic has affected all shipment progress. Thus, the shipment may prolong beyond your expected arrival date. For further assistance regarding your overdue shipment, please drop us an email at pp. [protected]@customerline.co for us to in
Desired outcome: Refund immediately all money paid, mental duress compensation
Product not received, ice cube toddlers montessori busy board rostizado
Dear all, I have ordered the product "ice cube toddlers Montessori busyboard" on 20 Sep 2021 (order 8149, Rostiza.com) but haven't received it, I received a resistance band which I didn't order. I wrote several emails to the address indicated on the site, without receiving a replay. I saw it happened to other users.
I want to be refounded.
Thank you
Chiara Citterio
Aviator bomber jacket b3 real shearling sheepskin leather
I received the item but it was not as described, delivered was a cheap plasic jacket with fake fur lining and not the sheepsking jacket described in the ad. Going by the size chart provided I ordered an XL jacket but this is far too small for me.. the size guide gave inaccurate information which misled me.
Desired outcome: Refund and I will return the jacket if provided with a return label
Ice cube toddlers montessori busyboard - product not received order 8705
hello there, I have ordered the product above but its been 15 business days but haven't received it, even the tracking number is in chinese whihc I don't understand instead I received a resistance band which I didn't order. can you please send my product? Thanks [protected]@hotmail.co.uk
Order from Rostiza, email [protected]@rostiza.com - no replies after several emails.
Desired outcome: I want the product which I have ordered
outdoor balcony
order number 31991
tracking UG174754791YP
Price 32, 97
Post office has no information my order
I will put this on the web as fraud
Patsy Massie
Desired outcome: MONEY RETURNED
Delivery Delay
Which airport is mentioned here mumbai or delhi can I know current position of this package with tracking ID
VR437122683YP changed to
[protected]
From past 25 days there's no change in status
I should be highly obliged if you kindly arrange to deliver my package at
GAGAN DEEP MAGGO
HOUSE NO. 586
SECTOR - 6
PANCHKULA
HARYANA
INDIA
PH. 91-[protected]
Undelivered Oder UG078815034YP
Order UG078815034YP - was ordered since June 2021 up to date not yet delivered to me. I'm really worried about it, I even sent you emails but u don't give me the courier company name as to where it was delivered. It's almost 2 months now but no delivery. I'm not happy about this matter. Your tracking system shows that it has been delivered on 23/7/2021 but up to now I hadn't reach my position.
Desired outcome: I need my order
Package says delivered but not received
Hi,
I ordered an item from Etsy. Based on the order tracking, it was delivered on 10/5 at my residence but I didn't receive anything. Tracking number UG188405663YP .
Number: UG188405663YP
Package status: Delivered (12 Days)
Country: China -> United States
Destination:
Origin:
2021-10-05 13:03 CA-San Ramon, DELIVERED
2021-10-05 06:10 CA-San Ramon, Out for delivery
2021-10-04 19:52 SAN RAMON, CA 94583, Destination Scan
2021-10-04 18:52 SAN RAMON, CA 94583, In transit - Inbound
2021-10-04 18:37 CA-San Ramon, In transit to next facility
2021-10-04 18:37 SAN RAMON, CA 94583, In transit - Inbound
2021-10-02 15:47 WHITTIER, CA 90601, Distribution center - Outbound
2021-10-01 18:20 WHITTIER, CA 90601, Destination Country - Arrival
2021-09-30 01:00 Port of destination - Arrival
2021-09-29 07:56 Port of departure - Departure
2021-09-27 07:11 Yanwen facility - Outbound
2021-09-24 18:52 Last mile=> DHLECOMMERCE, number 420945839274890277946411876915
2021-09-23 15:35 Processing information input
2021-09-23 11:10 Yanwen Pickup scan
======================================
Powered by www.17track.net
Desired outcome: I want my package. Status says delivered but I have not received anything. I want my order.
product
I bought an item on sept. 6 2021, amd I have not received my item. But they ay its in grand praire, tx. On sept. 27 2021. Were is it
Desired outcome: have not received my product
AliExpress delivery to Lagos Nigeria
Kindly help me with my AliExpress order of S00000183003197 this tracking number as soon as possible please
This item was ordered for in December 2021 and hasn't been delivered to me till date
Please I will like to know why and what the problem could be kindly let me know
Or let me know the local post office it was delivered to with the details of the office so I can contact them Myself for a quick dispatch or pick up
Please help me ASAP thank you
Desired outcome: To be notified the updates and contact information of the local post office it was delivered to
VR440247207YP tracking
VR440247207YP tracking number not in the system/not recognised
Desired outcome: Refund
yanwen sucks balls
terrible service that does not track package accurately and takes way too long to ship something miniscule, never use
Desired outcome: yanwen goes bankrupt and is replaced with a better alternative that isnt a [censored]hole
Delivery Service to India.
I had placed an order from Wonder Ninth. It's been over a week since they reached my destination city but haven't delivered the item yet. I looked up the tracking ID (UG130081907YP) and it shows as address incomplete. I have received no call from them regarding the delivery. What kind of service is this? I have been waiting for a week. Every delivery, attempts to make a call in case of any discrepancy or confusion. But you have not tried to contact me whatsoever. I am still waiting for the package to be delivered.
Desired outcome: Please ask them to call me up or give me their phone number so that I can call them up or tell me the location of the warehouse where my parcel is kept so that I can go and collect it by myself.
A parcel
M parcel arrived Nigeria on 1st of August i haven't received it yet
Tracking id S00000219883238
Tracked product saying it was delivered, did not receive product
Please provide information on tracking number UG155845628YP. When checking location it says it was delivered, I did not recieve my package. This product was a gift and I would like to have what was paid for delivered.
Please check the location and have the product delivered to my door.Standard shipping
Peckham John
10440 Branch Crest
San Antonio, Texas, 78245 United States
Tracking Number
UG155845628YP
Carrier
YANWEN
Desired outcome: To recieve the product ordered
Non delivery
When buying on eBay ask seller which courier they used.
If it is Yanwen do not buy.
I have 5 items from China not received.
Yanwen on tracking will say arrived destination country. That is the last thing you see.
Desired outcome: Money back guarantee on ebay
Overview of Yanwen complaint handling
-
Yanwen contacts
-
Yanwen phone numbers+86 106 462 1881+86 106 462 1881Click up if you have successfully reached Yanwen by calling +86 106 462 1881 phone number 76 76 users reported that they have successfully reached Yanwen by calling +86 106 462 1881 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 106 462 1881 phone number 75 75 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 462 1881 phone number1%Confidence scoreBeijing, Sales+86 106 466 9779+86 106 466 9779Click up if you have successfully reached Yanwen by calling +86 106 466 9779 phone number 16 16 users reported that they have successfully reached Yanwen by calling +86 106 466 9779 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 106 466 9779 phone number 25 25 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 466 9779 phone numberBeijing, Sales+86 106 465 6790+86 106 465 6790Click up if you have successfully reached Yanwen by calling +86 106 465 6790 phone number 11 11 users reported that they have successfully reached Yanwen by calling +86 106 465 6790 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 106 465 6790 phone number 22 22 users reported that they have UNsuccessfully reached Yanwen by calling +86 106 465 6790 phone numberBeijing, Tracking+86 213 603 1631+86 213 603 1631Click up if you have successfully reached Yanwen by calling +86 213 603 1631 phone number 2 2 users reported that they have successfully reached Yanwen by calling +86 213 603 1631 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 213 603 1631 phone number 15 15 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 603 1631 phone numberShanghai, Sales+86 213 603 1637+86 213 603 1637Click up if you have successfully reached Yanwen by calling +86 213 603 1637 phone number 4 4 users reported that they have successfully reached Yanwen by calling +86 213 603 1637 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 213 603 1637 phone number 14 14 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 603 1637 phone numberShanghai, Sales+86 213 635 9765+86 213 635 9765Click up if you have successfully reached Yanwen by calling +86 213 635 9765 phone number 11 11 users reported that they have successfully reached Yanwen by calling +86 213 635 9765 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 213 635 9765 phone number 21 21 users reported that they have UNsuccessfully reached Yanwen by calling +86 213 635 9765 phone numberShanghai, Tracking+86 755 8357 6869+86 755 8357 6869Click up if you have successfully reached Yanwen by calling +86 755 8357 6869 phone number 4 4 users reported that they have successfully reached Yanwen by calling +86 755 8357 6869 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 755 8357 6869 phone number 17 17 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 8357 6869 phone numberShenzhen, Sales+86 755 8357 6658+86 755 8357 6658Click up if you have successfully reached Yanwen by calling +86 755 8357 6658 phone number 1 1 users reported that they have successfully reached Yanwen by calling +86 755 8357 6658 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 755 8357 6658 phone number 15 15 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 8357 6658 phone numberShenzhen, Sales+86 755 6158 6158+86 755 6158 6158Click up if you have successfully reached Yanwen by calling +86 755 6158 6158 phone number 0 0 users reported that they have successfully reached Yanwen by calling +86 755 6158 6158 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 755 6158 6158 phone number 10 10 users reported that they have UNsuccessfully reached Yanwen by calling +86 755 6158 6158 phone numberShenzhen, Tracking+86 579 8523 8581+86 579 8523 8581Click up if you have successfully reached Yanwen by calling +86 579 8523 8581 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 579 8523 8581 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 579 8523 8581 phone number 12 12 users reported that they have UNsuccessfully reached Yanwen by calling +86 579 8523 8581 phone numberYiwu, Sales & Tracking+86 203 650 5001+86 203 650 5001Click up if you have successfully reached Yanwen by calling +86 203 650 5001 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 203 650 5001 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 203 650 5001 phone number 16 16 users reported that they have UNsuccessfully reached Yanwen by calling +86 203 650 5001 phone numberGuangzhou, Sales+86 203 650 5002+86 203 650 5002Click up if you have successfully reached Yanwen by calling +86 203 650 5002 phone number 3 3 users reported that they have successfully reached Yanwen by calling +86 203 650 5002 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 203 650 5002 phone number 14 14 users reported that they have UNsuccessfully reached Yanwen by calling +86 203 650 5002 phone numberGuangzhou, Sales+86 208 633 1015+86 208 633 1015Click up if you have successfully reached Yanwen by calling +86 208 633 1015 phone number 5 5 users reported that they have successfully reached Yanwen by calling +86 208 633 1015 phone number Click up if you have UNsuccessfully reached Yanwen by calling +86 208 633 1015 phone number 25 25 users reported that they have UNsuccessfully reached Yanwen by calling +86 208 633 1015 phone numberGuangzhou, Tracking
-
Yanwen emailsinfo@yw56.com.cn100%Confidence score: 100%Support
-
Yanwen addressLantian Rd, Huaqiang North, Futian, Shenzhen, Guangdong, China
-
Yanwen social media
Most discussed Yanwen complaints
faulty productRecent comments about Yanwen company
Incorrect order
ABX Express
751 reviews
India Post / Department Of Posts
90 reviews
LBC Express
2802 reviews
Kate's Delivery
12 reviews
Ultra Ammo Express
9 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!