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Yanwen

www.yw56.com.cn

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Yanwen Complaints Page 4 of 28

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J
10:34 pm EST
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Yanwen Small Parcel ex China to NZ

Ordered 28 August. 110 days later not delivered. S00000226084716. This unfortunately is typical of YANWEN - worst ex China ever and getting worse year on year. I have learnt that free freight via Yanwen is an error. Better to pay a few more dollars and get a reliable service with delivery at worse in 60 days.

There is no recall against Yanwen and suppliers in China using Yanwen have no tracking availability. Send by Yanwen and hope!

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11:46 am EST

Yanwen Order not received - UD528524885YP

Hi Team,

I am still waiting for my order made on 7th of October from roguereal and it was shipped by Yanwen logistics. Order number is UD528524885YP. The last update is of 25th of October and since then there is no update and I have not received my package yet.

Below is the complete status so far of the package showing on the tracking website:
2021-10-25 13:57
Package data received

2021-10-21 05:05
Port of destination - Arrival

2021-10-20 09:51
Port of departure - Departure

2021-10-16 04:06
Yanwen facility - Outbound

2021-10-11 08:03
Last mile=> Destination country post, number UD528524885YP

2021-10-10 00:43
Processing information input

2021-10-09 12:43
Yanwen Pickup scan

Request you to look into it on priority as we really need the cuna for our little baby.

Looking forward to hear from you.

Best Regards,
Gaurav
email: gaurav.[protected]@gmail.com

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A
6:25 am EST

Yanwen Problem with my package

Hi.
My package stuck in Moscow from 21.11.2021!
46 days I am waiting my package!
Yanwen Express no has a contact in Moscow!
No contact with office, no contact sorting center!

UD533518794YP

One of the Worst company in the World!
Give me back my package. I Payed the money!
46 days I wait this post!
Solve this problem!

Tracking:
[protected]:29:00 [GTM+8]
[Moscow]
Destination Country - Arrival

[protected]:18:34 [GTM+8]
Port of departure - Received by carrier

[protected]:56:23 [GTM+8]
Package data received

[protected]:50:13 [GTM+8]
Yanwen facility - Outbound

[protected]:57:23 [GTM+8]
Processing information input

[protected]:30:56 [GTM+8]
Yanwen Pickup scan

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1:54 am EST
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Yanwen Have not received my package

Hi,

It has been 6 weeks now since I have not received my package. With tracking there has not been any movement since the 23rd of November.

It looks like the product has arrived in South Africa weeks ago. But it still has not reached me. I can not find any contact details for anyone to help me. I
really want to find out what is taking so long. I have never before waited so long for a product from China.

Please can anyone tell me what is taking so long.

Regards

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T
10:42 am EST

Yanwen Online order from AliExpress

Since 31/05/21, I placed an online order for a mini microphone on AliExpress platform, order I.D number : [protected]
This is 08/12/21..I have still not received my order after 7 months of waiting and convincing from AliExpress seller.
Since 13/06/21, when i checked online, it appeared the item had arrived, was there at our local post-office, but they kept telling me the item never arrived..I went through their records personally, but there was no evidence of the item..Along the way, seller told me it was still in transit..he's stillmaking same claim today..so i decided to contact this delivery service that is reponsible for my order

Desired outcome: Resend item or refund my money

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Update by tijjani garba
Dec 08, 2021 10:45 am EST

Sorry..order placed from Nigeria...NOT UNITED STATES PLEASE.

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K
3:41 am EST

Yanwen I order a phone in october 10 but since then did not receive anything

UG216740481YP this is my order track number please help me I am NP Bekwa and my I D number is [protected] my parcel should be a cellphone. When tracking it was last updated on 2021-11-09 and it says sent to next facility. Today it's the 29th day in transit. I also received message which said the order is closed but I did not receive anything why they closed it. Please help immediately because I am panicking.

Desired outcome: Send me my parcel immediately

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S
7:24 pm EST

Yanwen Cosy crib harrisburgco store.

Harrisburgco store.

Your order #7838 has been shipped and will soon be reaching. You will now be able to track the progress of the delivery via the link below.
Ud531490912yp, shipped by yanwen logistics carrier.

Do note that most of the orders are dispatched within 12 hours. It will take up to 5-12 business days for the delivery of your order. Day's calculation does not include public holidays and weekends as it differs by different countries. Thus, it is reflected in the estimated delivery date you were originally given. We do our best to ship out as quickly as possible.

The recent covid pandemic has affected all shipment progress. Thus, the shipment may prolong beyond your expected arrival date. For further assistance regarding your overdue shipment, please drop us an email at pp. [protected]@customerline.co for us to in

Desired outcome: Refund immediately all money paid, mental duress compensation

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C
6:07 am EST

Yanwen Product not received, ice cube toddlers montessori busy board rostizado

Dear all, I have ordered the product "ice cube toddlers Montessori busyboard" on 20 Sep 2021 (order 8149, Rostiza.com) but haven't received it, I received a resistance band which I didn't order. I wrote several emails to the address indicated on the site, without receiving a replay. I saw it happened to other users.
I want to be refounded.
Thank you
Chiara Citterio

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9:04 pm EDT
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Yanwen Aviator bomber jacket b3 real shearling sheepskin leather

I received the item but it was not as described, delivered was a cheap plasic jacket with fake fur lining and not the sheepsking jacket described in the ad. Going by the size chart provided I ordered an XL jacket but this is far too small for me.. the size guide gave inaccurate information which misled me.

Desired outcome: Refund and I will return the jacket if provided with a return label

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5:01 pm EDT
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Yanwen Ice cube toddlers montessori busyboard - product not received order 8705

hello there, I have ordered the product above but its been 15 business days but haven't received it, even the tracking number is in chinese whihc I don't understand instead I received a resistance band which I didn't order. can you please send my product? Thanks [protected]@hotmail.co.uk
Order from Rostiza, email [protected]@rostiza.com - no replies after several emails.

Desired outcome: I want the product which I have ordered

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11:26 am EST

Yanwen outdoor balcony

order number 31991
tracking UG174754791YP
Price 32, 97

Post office has no information my order
I will put this on the web as fraud
Patsy Massie

Desired outcome: MONEY RETURNED

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G
9:43 am EDT

Yanwen Delivery Delay

Which airport is mentioned here mumbai or delhi can I know current position of this package with tracking ID
VR437122683YP changed to
[protected]

From past 25 days there's no change in status
I should be highly obliged if you kindly arrange to deliver my package at
GAGAN DEEP MAGGO
HOUSE NO. 586
SECTOR - 6
PANCHKULA
HARYANA
INDIA
PH. 91-[protected]

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4:40 pm EDT
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Yanwen Undelivered Oder UG078815034YP

Order UG078815034YP - was ordered since June 2021 up to date not yet delivered to me. I'm really worried about it, I even sent you emails but u don't give me the courier company name as to where it was delivered. It's almost 2 months now but no delivery. I'm not happy about this matter. Your tracking system shows that it has been delivered on 23/7/2021 but up to now I hadn't reach my position.

Desired outcome: I need my order

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11:26 am EDT

Yanwen Package says delivered but not received

Hi,

I ordered an item from Etsy. Based on the order tracking, it was delivered on 10/5 at my residence but I didn't receive anything. Tracking number UG188405663YP .

Number: UG188405663YP
Package status: Delivered (12 Days)
Country: China -> United States
Destination:

Origin:
2021-10-05 13:03 CA-San Ramon, DELIVERED
2021-10-05 06:10 CA-San Ramon, Out for delivery
2021-10-04 19:52 SAN RAMON, CA 94583, Destination Scan
2021-10-04 18:52 SAN RAMON, CA 94583, In transit - Inbound
2021-10-04 18:37 CA-San Ramon, In transit to next facility
2021-10-04 18:37 SAN RAMON, CA 94583, In transit - Inbound
2021-10-02 15:47 WHITTIER, CA 90601, Distribution center - Outbound
2021-10-01 18:20 WHITTIER, CA 90601, Destination Country - Arrival
2021-09-30 01:00 Port of destination - Arrival
2021-09-29 07:56 Port of departure - Departure
2021-09-27 07:11 Yanwen facility - Outbound
2021-09-24 18:52 Last mile=> DHLECOMMERCE, number 420945839274890277946411876915
2021-09-23 15:35 Processing information input
2021-09-23 11:10 Yanwen Pickup scan
======================================
Powered by www.17track.net

Desired outcome: I want my package. Status says delivered but I have not received anything. I want my order.

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2:59 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Yanwen product

I bought an item on sept. 6 2021, amd I have not received my item. But they ay its in grand praire, tx. On sept. 27 2021. Were is it

Desired outcome: have not received my product

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2:11 am EDT

Yanwen AliExpress delivery to Lagos Nigeria

Kindly help me with my AliExpress order of S00000183003197 this tracking number as soon as possible please

This item was ordered for in December 2021 and hasn't been delivered to me till date
Please I will like to know why and what the problem could be kindly let me know

Or let me know the local post office it was delivered to with the details of the office so I can contact them Myself for a quick dispatch or pick up
Please help me ASAP thank you

Desired outcome: To be notified the updates and contact information of the local post office it was delivered to

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11:06 am EST
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Yanwen VR440247207YP tracking

VR440247207YP tracking number not in the system/not recognised

Desired outcome: Refund

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X
7:58 pm EDT

Yanwen yanwen sucks balls

terrible service that does not track package accurately and takes way too long to ship something miniscule, never use

Desired outcome: yanwen goes bankrupt and is replaced with a better alternative that isnt a [censored]hole

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A
2:27 am EDT

Yanwen Delivery Service to India.

I had placed an order from Wonder Ninth. It's been over a week since they reached my destination city but haven't delivered the item yet. I looked up the tracking ID (UG130081907YP) and it shows as address incomplete. I have received no call from them regarding the delivery. What kind of service is this? I have been waiting for a week. Every delivery, attempts to make a call in case of any discrepancy or confusion. But you have not tried to contact me whatsoever. I am still waiting for the package to be delivered.

Desired outcome: Please ask them to call me up or give me their phone number so that I can call them up or tell me the location of the warehouse where my parcel is kept so that I can go and collect it by myself.

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2:54 pm EDT

Yanwen A parcel

M parcel arrived Nigeria on 1st of August i haven't received it yet
Tracking id S00000219883238

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About Yanwen

Yanwen is a logistics service provider specializing in e-commerce parcel deliveries. They offer international shipping solutions with a focus on the Chinese market. Services include tracking, warehousing, and customs clearance support. Yanwen caters to businesses looking to streamline their shipping process.
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