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Yanwen
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www.yw56.com.cn
www.yw56.com.cn

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1.0 548 Reviews

Yanwen Complaints Summary

5 Resolved
543 Unresolved
Our verdict: If considering services from Yanwen with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Yanwen reviews & complaints 548

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Newest Yanwen reviews & complaints

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S
2:14 am EDT

Yanwen Undelivered packages

I have 3 undelivered packages from Yanwen company in China.

One package states that it is unsuccessful delivery I don't know why, and two other packages are delivered to destination country for so long with no updates.

I need those packages urgently.

Here are the tracking numbers for my packages:
VR433103936YP
VR433104004YP
VR433416381YP

This for 20 days and it is too long.

Desired outcome: I need to receive my packages as soon as possible.

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6:15 am EDT

Yanwen trucking UG124033743YP

I made Amazon liquidation pallet order(customer returns pallet online. Style whole/grate/value).It has to be very heavy stuff. I got in real small bag with cheap backpack, toy and wallet. It is terrible> I paid for pallet with a lot of stuff, including electronics. I paid $59.99 for what? I am very disapointed

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1:35 pm EDT

Yanwen Not deliver package

Shipment № VR430801160YP not deliver to INDIA till date, please check

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3:57 am EDT

Yanwen Not received item

Item says it has arrived to country long time ago, but hasnt arrived to my post office at all, I have been waiting for along tine and still there is no sign of my orders, please provide proper tracking information as I dont know where my iten is now, not sure if it is even lost so please deliver it soon as I am going through a great loss at the moment

Tracking number s00000221956651

Desired outcome: Deliver it soon

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2:35 pm EDT

Yanwen Package was never delivered

Wicker furniture from Sportedwing. One 2 seater, 2 chairs and 2 tables. Cost 78.97. Never received and said it was delivered but never was. I had tracking the entire time but I guess it was fake. Contacted everyone involved but no mystery solved. They just kept saying it was delivered but it wasn't . How is this able to happen? Tracking number is UG112231185YP

Desired outcome: Return my money

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4:29 am EDT
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Yanwen Parcel not delivered

Parcel tracking number is VR418566066YP the order date is 07/05/2021. Parcel will reached SINGAPORE on 18/05/2021. The parcel tracking number will changed to RP813179004SG. I will complain about this in my post office. The complaint number is [protected]. Do the needful action for compensation as soon as possible.
Email ID is:- [protected]@gmail.com

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5:19 am EDT
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Yanwen Tracking # UG044143643YP

Hi booked my order 2 June 2021 and still not received it's very poor service as pr your company will deliver with in 15 days. It's near to finish 3 month and no news I already advance pay how can I file my complaint...

Desired outcome: .

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9:58 am EDT

Yanwen Retractable garden hose reel

I bought a product from china. It was shipped through yanwen. The supplier said the products are in my country but I haven't received it. It's been more than a month. It wasn't even trackable from ly side. The supplier was the one wlways tracking for me. The tracking number is this vr424413413yp. Waiting for response, thank you.

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1:43 pm EDT
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Yanwen Package not received complaint

Since my package stated it has landed in South Africa 13 june but still havent received nothing even today which is 24 july my parcel number is UG022307610YP please help.

This is so unprofessional yanwen is an express compony they shouldn't take over 50 days to deliver let alone their toll customer service number it rings and rings nobody answers.

Desired outcome: I want my package!!!please

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5:16 am EDT
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Yanwen Delivery from Pop-injays #4183

My parcel arrived in Melbourne 1st July and has been sitting there ever since. Please advise of arrival time. UD492167190YP. So if I go to lodge this complaint it tells me that I have not used.enough letters from the 350 ch. I'd I have a short enquiry it can take longer to get answered. How long does it take to get a parcel released? an answer!

Desired outcome: Delivery of my product

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9:43 am EDT

Yanwen Yanwen delivery

Tracking number ug018941185yp this state that it has been forwarded to royal mail tracking number 0b0513025000d09782126 on Wednesday 2nd June 2021.
I have been in contact with royal mail and they have not received it can you tell me where the package is and when royal mail will receive it as it has been well over a month now since it was supposedly sent to royal mail?

Desired outcome: For me to receive the package.

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3:20 pm EDT
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Yanwen Package marked as delivered but never got delivered

I ordered some makeup from a reliable store and they sent my package; it cleared the initial process of entry to my country, and the next day it was marked as delivered. I tried emailing the seller and Yanwen about it; I even tried calling.

Never got an answer from Yanwen and the seller is refusing to refund me since the package was marked as "delivered" the product was close to $100 and I will like to get a refund from my product since I have lost hope of getting my package.

Desired outcome: Refund

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Update by Zflo14
Jun 28, 2021 3:20 pm EDT

this is the tracking number btw! QYNMX2104016185YQ

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H
3:31 pm EDT

Yanwen Parcel

Hi,

My parcel with tracking number S00000212451381 has been wrongly shipped to Istanbul, Turkey instead of Rawalpindi, Pakistan.

It is in Istanbul since last 10 days and not moving as per tracking data.

Please forward that package to it's correct destination which is Pakistan.

Looking forward for your help

Desired outcome: Please forward that package to Pakistan.

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A
9:18 am EDT

Yanwen Foldable Lazy Sofa Chair Rest Nap × 1

ORDER #EN10228
Tracking Number: S00000205453208
Destination: Lagos Nigeria
Arrival Date: [protected] : 06.15

Yet to be delivered to consigned & no forwarding correspondence to the effect .Please kindly oblige the address & contact of where to receive my package in Lagos Nigeria, since it has arrived its destination on 2021-05-15 according to the tracking.

Desired outcome: To be informed of address and contact of where to receive my package.

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7:03 pm EDT
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Yanwen Package still not delivered after over 30 days

I ordered a cat exercise wheel from FastCatWheel.com on the 16th April. I have had a small conversation with the seller and they haven't replied to me since the 5th May. I have tried over and over to see updates about my package but it has been stuck in the same place since April 26th. It is now May 28th. The seller won't reply to me anymore and I have tried searching ways to contact someone to give me an update

S00000206086875

Desired outcome: Package delivered

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2:16 pm EDT
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Yanwen Roses glasses from etherealf.com

My order was supposed to be sent to Farmingdale NY 11735 but it was sent to Memphis TN 38113 says was delivered to or by mailbox on May 6. 2021.
My order number with Etheralf.com is TACXIR83629. My tracking number with Yanwen is UF827121738YP. Then tracking number was [protected].

Desired outcome: please send to address in Farmingdale NY 11735 wher it was supposed to go or refund please

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S
10:45 am EDT

Yanwen VR416321998YP

Dear Sir/Madam,

Please provide delivery stations contact number.

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1:02 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Yanwen wrong sizes pair of shoes

I want to return the pair of shores because the size of the shores were wrong (about two numbers too large).
Please, send to me the address where I can send the shores back to the sender.

Desired outcome: Send the address for returning to this e-mail: sirpa.[protected]@dnainternet.net

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12:50 am EDT

Yanwen Never received my gaming chair

My package was delivered to the US carrier facility but haven't had any updates in almost 3 weeks?.. seeing the reviews I'm doubting I'll receive it. I bought a gaming chair and have been patiently waiting. Tracking is UD424390757YP any help will be appreciated. I'm doubtful I'll get it. I honestly feel like people are stealing packages and reselling them for profit

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Liz Keough
, US
Apr 16, 2021 12:44 pm EDT

How ironic, our tracking number is also UD424390757YP, ordered on march 22nd.. atleast we didnt spend alot. so its not a huge loss.

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G
2:06 pm EDT

Yanwen Product shipped, tracking number said not found

I ordered 3 shirts off Amazon, it says the item shipped April 5th with YANWEN. The Tracking number provided was not found. Information provided is as follows: Shipped with YANWEN,
Tracking ID: UF854024656YP.
Can you tell me what happened to, or where my package is? I didn't know that it was YANWEN shipping, or I probably wouldn't have ordered. It's not the first time it's happened when shipping is from YANWEN. I guess I should pay more attention, but they don't always provide shipping information until after you order.
Thank you for your time.
Gina Mitchell

Desired outcome: My package to arrive with my items.

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Pegasus1395
Hastings, US
Apr 15, 2021 1:07 am EDT

I ordered a gaming chair, tracking number worked great until it was “delivered to carrier facility” then tracking wasn’t found with any carrier. And no updates since

Yanwen In-depth Review

Website Design and User Experience: The website design of Yanwen is simple and user-friendly. The layout is clean and easy to navigate, making it convenient for users to find the information they need.

Range of Services and Offerings: Yanwen offers a wide range of services, including international shipping, domestic delivery, and logistics solutions. They also provide value-added services such as warehousing and customs clearance.

Shipping and Delivery Options: Yanwen provides various shipping and delivery options to cater to different needs. They offer both standard and express delivery services, ensuring that packages reach their destinations in a timely manner.

Pricing and Affordability: Yanwen offers competitive pricing for their services. Their rates are affordable, making it a cost-effective choice for individuals and businesses alike.

Customer Service and Support: Yanwen has a dedicated customer service team that is responsive and helpful. They are available to assist customers with any inquiries or issues they may have, ensuring a positive customer experience.

Tracking and Transparency: Yanwen provides a tracking system that allows customers to track their packages in real-time. This enhances transparency and gives customers peace of mind knowing the status of their shipments.

Reliability and Timeliness: Yanwen is known for its reliability and timeliness in delivering packages. They have a strong network and partnerships, ensuring that shipments are handled efficiently and delivered on time.

International Reach and Coverage: Yanwen has a wide international reach and coverage, serving customers in numerous countries around the world. This makes it a convenient choice for international shipping needs.

Packaging and Handling: Yanwen takes great care in packaging and handling packages. They use appropriate packaging materials to protect items during transit, minimizing the risk of damage.

Returns and Refunds Policy: Yanwen has a returns and refunds policy in place for customers who are not satisfied with their services. They strive to resolve any issues promptly and provide a satisfactory solution.

Overall Customer Satisfaction: Overall, customers are generally satisfied with Yanwen's services. They appreciate the affordable pricing, reliable delivery, and responsive customer support.

Pros and Cons:

  • Pros: Affordable pricing, reliable delivery, user-friendly website, responsive customer support
  • Cons: Limited information on the website, returns and refunds process can be improved

Recommendations and Conclusion: Yanwen is a reliable shipping and logistics provider with competitive pricing and a user-friendly website. However, they could improve by providing more detailed information on their website and enhancing the returns and refunds process. Overall, Yanwen is a recommended choice for individuals and businesses looking for affordable and efficient shipping solutions.

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Yanwen contacts

Phone numbers

+86 106 462 1881 +86 106 466 9779 More phone numbers

Website

www.yw56.com.cn

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