The new format which no one is given a choice about, is confusing to say the least. It is disorderly, you have no clear way of seeing which emails you have already read and which ones you have yet to because ALL are left in bold print. That causes you to have to re-read, for fear you might've missed one that is very important. It's AI ed. Not good.
Desired outcome: Change it back or at least give those who want to keep the old. If it isn't broke, don't touch it.
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