Menu
WorldMark by Wyndham company logo
WorldMark by Wyndham
reviews & complaints

WorldMark by Wyndham
reviews & complaints

Learn how the rating is calculated

117 complaints
19 resolved 98 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of WorldMark by Wyndham. We promise not to send you any unrelated messages
Share
ADVERTISIMENT
N
8:26 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - high pressure sales pitch to attend presentation before you can get your keys

I have been an owner at Worldmark since 1992. For many years it was great, but since they sold out to Wyndham, it's become a sleazy operation just like what you hear about in Cabo. Anytime you want to stay at their Anaheim (Disneyland) location or St. George Utah (where we are currently staying this Memorial Day weekend), you need to go through a BS con...

Read full review
S
12:41 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - absolute scam!!!

DON'T GO TO THIS PRESENTATION!! Every single thing they said was bullcrap! We went to Vegas for our anniversary and planned on seeing a couple shows. When we checked in at Excalibur, they had a deal to see 2 shows for $75...so $150 total. But before we could go up to our room, one of the "recruiters" offered to give us a better deal on tickets. She said she...

Read full review
R
6:46 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - they reps cancelled our booked rooms

We have booked 10 days’ vacation through Worldmark Vacations. We have collected points and we used them to pay for the vacation. We have fully paid for these points, but the company has collected money from our account again and cancelled the vacation. We didn’t know about it, because these reps haven’t warned us. No one explained why they did it, but the company told that all their rooms were booked and they couldn’t help us.

Read full review
ADVERTISIMENT
T
8:25 am

WorldMark by Wyndham - their displays were bad and quality wasn't so high

We signed the contract with the company www.worldmark.com. The owner agreed to provide 10 display windows to us. We got only three and the quality wasn’t so good and the owner told us, so we decided to cancel the contract. We paid them money only for three displays, but these guys were too bothersome. They continued to send some offers, emails and called us almost all the time. Too annoying and we highly not recommend them.

Read full review
Hide full review
N
12:42 am
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - turning customers away

This place is terrible. This place turns people out at 10 o clock at night. They do not care if you have another place to stay. Just because there was a reservation error on their part. The manager on site is named Kelly who did not work with us at all. My aunt who is two hours away had to get out of bed to drive all the over there because the person who...

Read full review
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - everything

I have never in my 7 years of working for numerous companies seen a company mistreat employees and guest the way this one has. Their housekeepers are expected to wear slacks and a recycled zip up shirt and work, not only work bust their ### on the rooms they clean because they are being timed, if you have ever been a housekeeper you know when your moving...

Read full review
A
11:31 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - fraud - took $2000 without authorization

I pay my regular maintenance dues through electronic check. Instead of $200 for my maintenance dues the agent entered $2000. The check was subsequently cashed, and I was left without a house payment. I fraud investigation is still open in the matter. It was proved that Worldmark did take the money, is refusing me credit towards anything, and still refuses to give it back. This is a nightmare.

View 0 more photos
Read full review
C
2:11 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - not what they say they are selling you

Whilst on vacation in Las Vegas we were approached and invited to attend a seminar. As our tour of the Grand Canyon was cancelled due to the Government shutdown we thought why not. We were told a wonderful story of what we were purchasing and though this is great and signed a contract for 12000 credits each year. We were lead to believe that this would get...

Read full review
M
12:16 am
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - bed bugs

We have a Time Share with World mark Wynham which we used in estes park Colorado. Upon arrival things seem to be ok---BUT when we went to bed, my spouse got bit by a Bed Bug. We saved the photo of it anbd compared the photos to the internet Photos of bed bugs. We went to the office and compalined. The evening manager there was int otal denial and said hi...

Read full review
ADVERTISIMENT
J
3:09 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WorldMark by Wyndham - discriminated and fired

Hi my name is Josué García and I was a former worker for the company I was fired and discriminated by Robert the.supervisor from maintnance department. They accused me for possesion of drugs with out testing me, and theres alot of emplyees in maintnance department consuming that, no one has motive it so Its not Fair that i got fired with no proof of drug consuming i have a family and now I dont have a job please jeep in mind to my complain because I was fired with no proof and I need a job.

Read full review
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
S
Sep 19, 2013 4:01 pm

I was also fired due to disrimination. At the Overgaard Bison Ranch office, absolutely everyone is miserable-ALL of the management is trying to leave (and had been from the day I started working there) and we are all supposed to adhere to a "code of conduct" that doesn't apply if you're a so-called minority, especially if you're a male. They don't think twice about discriminating against women, since we're apparently expendable. They were more than happy to fire two of the housekeepers for "conduct" (showing up late more than they should) but there's a scummy guy in maintenance that not only doesn't do his job, doesn't know how to do his job, he also attacks any woman that doesn't respond to his childish advances. Do you think the ### ### in the so-called human resources would fire the only person there that's causing the problem? Of course not, they went out of their way to blame me, because I won't put up with his harrassment, by further harrassing me with false accusations. Imagine having to waste time in meetings with ###s who've never even set foot at the resort, going out of their way to try to scapegoat me because the little weasel dirtbag is a "minority".
Imagine having to put up with snotty broad who pretends she's better than everyone else, who pretends she's too delicate to hear the word "###". Guess why I even used that word? Because the little rat-faced ### stared at my ### during work hours and they didn't feel the need to punish him for it. Of course, some jealous drunk drug addict decided to claim I "hit" her with something, and they took a whole week of work away from me as a result. Hypocrites.
The only good thing about not working there any more is the fact that I'm no longer surrounded by horribly miserable people who do nothing but complain about the one employee that harrassed me constantly, but never make an effort to change that fact. And they probably do nothing because speaking up about what's really wrong there gets you fired.
I was about the only employee there that actually did more than what was required of my job and I lose it as a result. Because they're all too damned stupid to realize that everyone has a problem with that one employee-except for the one person that lied to help him get his job, and lied to help him keep it. The one person stupid enough to be friends with the ### of the earth.
they're both also friends with the drunk, drug addict. Interesting, huh? Like maybe they all went out of their way to make sure working there was hell for me, and ### gets to keep his job and only has the task of figuring out where to have lunch every day. Turns out that rat face isn't the only a-hole in the organization. Stacey E.

Helpful?
0 0
B
1:38 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - harassment

We have been members of WorldMark for many, many years and, for the most part, have enjoyed the resorts themselves; however, ver since Wyndham bought them out, we have found there are more and more regulations and restrictions, far higher maintenance dues and fees, and incredibly aggressive sales tactics that meet the level of outright harassment! When we...

Read full review
C
8:42 pm
Verified customer This complaint was posted by a verified customer. Learn more

WorldMark by Wyndham - worthless re-sale value

The truth about Worldmark the Club is that they do use high presure sales techniques. Their time share properties are always booked months out sometimes over a year is the more popular resorts. If you cross over to use the RCI resorts the points exchange rate is horrible. Currently they have only one resort in the Caribbean. No, they are not what I would call a scam, but their are better companies out there for the price. I would go on craigslist to buy a used membership, Or you can contact me and I will gladly sell you my 8000 point account @ $1 per point or $8000.

Read full review
Hide full review
M
4:53 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - liars, scammers, theives!

This company is right up there will all the other scam artists out there. We went to one of their so called seminars because we were told if we went that we would win a free vacation plus a $10 gas card. So for kicks we went, with no intention to purchase anything. After hearing all their bogus lies we decided to sit down with a so called agent and talk...

Read full review
L
3:21 pm

WorldMark by Wyndham - misled into buying something based on false information by a sales rep

While being on vacation recently, I was lured into a sales presentation with the promise of a price. I was told by the sales rep. that the vacation credits that would take care of air, hotel, activities, cruises, etc. for us. I decided to call one of their departments recently and found out that what we have bought only covers hotels and cruises only and that if we wanted to have other things included we would need to upgrade which would cost us even more. We are already going to pay over $500 dollars on ownership and fees. The cancelation period was only 7 days and now of course, they refuse to cancel the contract. I was a sucker. I was taken advantage of and mislead and sold something based on false information by a sales rep. I feel so humiliated and embarrased. We did sign a contract, but what she told us turned out to be different from what she told us. I feel that is a breach of contract and cause for the agreement to be voided. I have not started to make payments yet. I feel that any monies that I pay them should be returned. I wonder how many people out there are going through the same thing that I am going? These people need to stop. All they want to do is sell. They only want your money and they do not want their product back.

Read full review
Hide full review
ADVERTISIMENT
M
7:08 pm
Verified customer This complaint was posted by a verified customer. Learn more

WorldMark by Wyndham - let's take group action

World Mark’s pushy sales person fooled us by misleading us on timeshare pricing. They do not tell you about their ridicules financing rates. In 2008 we got fooled and signed the contract, they did not show us the financing page and they did not get us to initial or sign that page, which has the detail information on the total amount owed by the owner. They make you sign and initial more than 20 times before getting to the actual contract and the exhausted fooled person is not cleared on the total amount of dept. We were under impression that our dept would be paid off in almost 3 years and when they tried to sell us more, we learned that we need to make to pay them for ten more years for the initial purchase. Let’s take these scammers down by filing a group law suit.

Read full review
Hide full review
P
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

WorldMark by Wyndham - randomly takes money out of account

I recently was offered an upgrade by phone from a Wyndham representative named "Shep". He is one of those high powered sales guys that tells you anything you want to hear. (we all know the type) In his sales pitch he said I could get an extra thousand points for only $30 dollars a month and the best part was he could use my November payment as the down payment so it really would not cost me any extra to start off. I thought it sounded great, so I signed up.
Well at the first of of October they took my normal payment from my account, then 15 days later they took an additional payment from my account of $ 233.00 ...Which should not happen because when i signed up for Wyndham I signed a paper that said payments would be taken from my account on the first of every month.

---- This was fifteen days earlier than my Novembers payment should be drawn out of my account.------

Because of the recession I have been living paycheck to paycheck and budgeting to keep my family a float. So i called Shep who promised me he would reverse the payment and withdraw it on the normal first of the month. Well a 5 days go by and nothing no money in my account, so I call him back and he says there is nothing he can do it is over his head.---

This is when I asked for a manager. One was not available so he said they would call me back.-It has been two months and still no one has called me back except Stephanie who left a message once and has never returned any of my phone calls since-
So again I called Shep - I stated I no longer want the thousand points because I felt like they were being fraudulent so reverse the whole thing. He said are you sure you want to lose out on such a great opportunity. I said yes with no hesitation. Shep then stated he would reverse the whole situation --No thousand points no extra money and payments back to normal. I asked how i would get my Money back because i am getting late on other bills and overdraft fees, by the way this was also two days before my birthday- no money no celebration. Shep then told me if I needed the money to call my bank and have them put a stop payment on my account for the money...

I call the bank they put the $233 into my account pending an investigation.

Shep never reversed the thousand points and it is now November three days before thanksgiving and I find out at the grocery store that i cant by my turkey because my card is declined. The bank sided with Wyndham saying I agreed to make this purchase. I did agree to make the payment on the first-----They just take money whenever they want.
Shep, Manager Stephanie, and Wyndham in general- I hope you have a great holiday season, my family will be eating frozen pizza wondering how we will afford to buy gas to get to work.

Do not by anything from these people...They only want your money and do not care about you if your an owner or not...

Read full review
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
R
4:35 am
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - bait and switch sale of timeshare

We were sold a time share for in excess of $18, 000 using a classical bait and switch technique. We purchased the time share on 10/24/2010. Before we made the purchase, we told the sales person we were not impressed with the time share location at 8601 South Las Vegas Blvd which is also the location of their local sales office. We were attempting to make...

Read full review
L
2:20 pm
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - travelshare

My family and I were recently on vacation in Anaheim. We were lured into going to a sales presentation by a prize and were suckered into buying a travel share. What a big mistake! We were stupid enough to be taken advantage of and mislead into buying something based on false information by the sales staff. We are looking for other individuals that have gone...

Read full review
G
7:03 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - selling contract

Buyer beware !!! Like many people I fell for the sales pitch, then divorce and other hardships came my way. It seems strange that a multi-million dollar company is so greedy with regular people that have fallen on hard times. I find it interesting that Worldmark uses the analogy of their membership being like a "car loan". Well most banks will reposse...

Read full review
A
9:36 pm
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

WorldMark by Wyndham - time share scam

ATTENTION Wyndham is fraud! Please read my story! I purchased a time share through Wyndham, July of 2009. It was a trial experience for $1, 880. They suckered me into going through the presentation by offering me a trip to Disneyland. We have three children and were planning on taking them soon. I explained the sales rep. that my husband and I were...

Read full review

We are here to help

  • 16 years' experience in successful complaint resolution
  • Each complaint is handled individually by highly qualified experts
  • Honest and unbiased reviews
  • Last but not least, all our services are absolutely free
ADVERTISIMENT

WorldMark by Wyndham contacts

Phone numbers

+1 800 565 0370 +1 425 498 2500 More phone numbers
ADVERTISIMENT
ADVERTISIMENT