WorldMark by Wyndham complaints 117
WorldMark by Wyndham - high pressure sales pitch to attend presentation before you can get your keys
I have been an owner at Worldmark since 1992. For many years it was great, but since they sold out to Wyndham, it's become a sleazy operation just like what you hear about in Cabo. Anytime you want to stay at their Anaheim (Disneyland) location or St. George Utah (where we are currently staying this Memorial Day weekend), you need to go through a BS con...Read full review
DON'T GO TO THIS PRESENTATION!! Every single thing they said was bullcrap! We went to Vegas for our anniversary and planned on seeing a couple shows. When we checked in at Excalibur, they had a deal to see 2 shows for $75...so $150 total. But before we could go up to our room, one of the "recruiters" offered to give us a better deal on tickets. She said she...Read full review
We have booked 10 days’ vacation through Worldmark Vacations. We have collected points and we used them to pay for the vacation. We have fully paid for these points, but the company has collected money from our account again and cancelled the vacation. We didn’t know about it, because these reps haven’t warned us. No one explained why they did it, but the company told that all their rooms were booked and they couldn’t help us.Read full review
WorldMark by Wyndham - their displays were bad and quality wasn't so high
We signed the contract with the company www.worldmark.com. The owner agreed to provide 10 display windows to us. We got only three and the quality wasn’t so good and the owner told us, so we decided to cancel the contract. We paid them money only for three displays, but these guys were too bothersome. They continued to send some offers, emails and called us almost all the time. Too annoying and we highly not recommend them.
This place is terrible. This place turns people out at 10 o clock at night. They do not care if you have another place to stay. Just because there was a reservation error on their part. The manager on site is named Kelly who did not work with us at all. My aunt who is two hours away had to get out of bed to drive all the over there because the person who...Read full review
I have never in my 7 years of working for numerous companies seen a company mistreat employees and guest the way this one has. Their housekeepers are expected to wear slacks and a recycled zip up shirt and work, not only work bust their ### on the rooms they clean because they are being timed, if you have ever been a housekeeper you know when your moving...Read full review
I pay my regular maintenance dues through electronic check. Instead of $200 for my maintenance dues the agent entered $2000. The check was subsequently cashed, and I was left without a house payment. I fraud investigation is still open in the matter. It was proved that Worldmark did take the money, is refusing me credit towards anything, and still refuses to give it back. This is a nightmare.Read full review
Whilst on vacation in Las Vegas we were approached and invited to attend a seminar. As our tour of the Grand Canyon was cancelled due to the Government shutdown we thought why not. We were told a wonderful story of what we were purchasing and though this is great and signed a contract for 12000 credits each year. We were lead to believe that this would get...Read full review
We have a Time Share with World mark Wynham which we used in estes park Colorado. Upon arrival things seem to be ok---BUT when we went to bed, my spouse got bit by a Bed Bug. We saved the photo of it anbd compared the photos to the internet Photos of bed bugs. We went to the office and compalined. The evening manager there was int otal denial and said hi...Read full review
WorldMark by Wyndham - discriminated and fired
Hi my name is Josué García and I was a former worker for the company I was fired and discriminated by Robert the.supervisor from maintnance department. They accused me for possesion of drugs with out testing me, and theres alot of emplyees in maintnance department consuming that, no one has motive it so Its not Fair that i got fired with no proof of drug consuming i have a family and now I dont have a job please jeep in mind to my complain because I was fired with no proof and I need a job.
The complaint has been investigated and resolved to the customer’s satisfaction.
We have been members of WorldMark for many, many years and, for the most part, have enjoyed the resorts themselves; however, ver since Wyndham bought them out, we have found there are more and more regulations and restrictions, far higher maintenance dues and fees, and incredibly aggressive sales tactics that meet the level of outright harassment! When we...Read full review
WorldMark by Wyndham - worthless re-sale value
The truth about Worldmark the Club is that they do use high presure sales techniques. Their time share properties are always booked months out sometimes over a year is the more popular resorts. If you cross over to use the RCI resorts the points exchange rate is horrible. Currently they have only one resort in the Caribbean. No, they are not what I would call a scam, but their are better companies out there for the price. I would go on craigslist to buy a used membership, Or you can contact me and I will gladly sell you my 8000 point account @ $1 per point or $8000.
This company is right up there will all the other scam artists out there. We went to one of their so called seminars because we were told if we went that we would win a free vacation plus a $10 gas card. So for kicks we went, with no intention to purchase anything. After hearing all their bogus lies we decided to sit down with a so called agent and talk...Read full review
WorldMark by Wyndham - misled into buying something based on false information by a sales rep
While being on vacation recently, I was lured into a sales presentation with the promise of a price. I was told by the sales rep. that the vacation credits that would take care of air, hotel, activities, cruises, etc. for us. I decided to call one of their departments recently and found out that what we have bought only covers hotels and cruises only and that if we wanted to have other things included we would need to upgrade which would cost us even more. We are already going to pay over $500 dollars on ownership and fees. The cancelation period was only 7 days and now of course, they refuse to cancel the contract. I was a sucker. I was taken advantage of and mislead and sold something based on false information by a sales rep. I feel so humiliated and embarrased. We did sign a contract, but what she told us turned out to be different from what she told us. I feel that is a breach of contract and cause for the agreement to be voided. I have not started to make payments yet. I feel that any monies that I pay them should be returned. I wonder how many people out there are going through the same thing that I am going? These people need to stop. All they want to do is sell. They only want your money and they do not want their product back.
WorldMark by Wyndham - let's take group action
World Mark’s pushy sales person fooled us by misleading us on timeshare pricing. They do not tell you about their ridicules financing rates. In 2008 we got fooled and signed the contract, they did not show us the financing page and they did not get us to initial or sign that page, which has the detail information on the total amount owed by the owner. They make you sign and initial more than 20 times before getting to the actual contract and the exhausted fooled person is not cleared on the total amount of dept. We were under impression that our dept would be paid off in almost 3 years and when they tried to sell us more, we learned that we need to make to pay them for ten more years for the initial purchase. Let’s take these scammers down by filing a group law suit.
WorldMark by Wyndham - randomly takes money out of account
I recently was offered an upgrade by phone from a Wyndham representative named "Shep". He is one of those high powered sales guys that tells you anything you want to hear. (we all know the type) In his sales pitch he said I could get an extra thousand points for only $30 dollars a month and the best part was he could use my November payment as the down payment so it really would not cost me any extra to start off. I thought it sounded great, so I signed up.
Well at the first of of October they took my normal payment from my account, then 15 days later they took an additional payment from my account of $ 233.00 ...Which should not happen because when i signed up for Wyndham I signed a paper that said payments would be taken from my account on the first of every month.
---- This was fifteen days earlier than my Novembers payment should be drawn out of my account.------
Because of the recession I have been living paycheck to paycheck and budgeting to keep my family a float. So i called Shep who promised me he would reverse the payment and withdraw it on the normal first of the month. Well a 5 days go by and nothing no money in my account, so I call him back and he says there is nothing he can do it is over his head.---
This is when I asked for a manager. One was not available so he said they would call me back.-It has been two months and still no one has called me back except Stephanie who left a message once and has never returned any of my phone calls since-
So again I called Shep - I stated I no longer want the thousand points because I felt like they were being fraudulent so reverse the whole thing. He said are you sure you want to lose out on such a great opportunity. I said yes with no hesitation. Shep then stated he would reverse the whole situation --No thousand points no extra money and payments back to normal. I asked how i would get my Money back because i am getting late on other bills and overdraft fees, by the way this was also two days before my birthday- no money no celebration. Shep then told me if I needed the money to call my bank and have them put a stop payment on my account for the money...
I call the bank they put the $233 into my account pending an investigation.
Shep never reversed the thousand points and it is now November three days before thanksgiving and I find out at the grocery store that i cant by my turkey because my card is declined. The bank sided with Wyndham saying I agreed to make this purchase. I did agree to make the payment on the first-----They just take money whenever they want.
Shep, Manager Stephanie, and Wyndham in general- I hope you have a great holiday season, my family will be eating frozen pizza wondering how we will afford to buy gas to get to work.
Do not by anything from these people...They only want your money and do not care about you if your an owner or not...
The complaint has been investigated and resolved to the customer’s satisfaction.
We were sold a time share for in excess of $18, 000 using a classical bait and switch technique. We purchased the time share on 10/24/2010. Before we made the purchase, we told the sales person we were not impressed with the time share location at 8601 South Las Vegas Blvd which is also the location of their local sales office. We were attempting to make...Read full review
My family and I were recently on vacation in Anaheim. We were lured into going to a sales presentation by a prize and were suckered into buying a travel share. What a big mistake! We were stupid enough to be taken advantage of and mislead into buying something based on false information by the sales staff. We are looking for other individuals that have gone...Read full review
Buyer beware !!! Like many people I fell for the sales pitch, then divorce and other hardships came my way. It seems strange that a multi-million dollar company is so greedy with regular people that have fallen on hard times. I find it interesting that Worldmark uses the analogy of their membership being like a "car loan". Well most banks will reposse...Read full review
ATTENTION Wyndham is fraud! Please read my story! I purchased a time share through Wyndham, July of 2009. It was a trial experience for $1, 880. They suckered me into going through the presentation by offering me a trip to Disneyland. We have three children and were planning on taking them soon. I explained the sales rep. that my husband and I were...Read full review
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