Woodsprings Suitescanceling reservation without any notice

B Aug 05, 2018

On May 22 2018 I made a reservation for a four day stay at woodspring suite in Cleveland at the airport. The reservation with conformation number for August 1-5 2018. I arrived at 8:00 pm and was told that hotel has canceled my reservation. I am handicap over 65 years old and had to be treated this way. When did the hotel clerk decide who get a room. In 40 years reserving hotel rooms I never walk into a hotel and not had a room. I would subject better middle mangerment training. I was sick over three days with stress. I will never subject your hotel chain for people to stay at

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