The complaint has been investigated and
resolved to the customer's satisfactionResolved Woodforest National Bank — fraud
resolved to the customer's satisfaction
I ordered a pizza a few months ago, which never got delivered. The following business day, I went personally into the local office to put a stop payment on the fraudulent charge. Firstly, I never received the product that Monday. Secondly, the fraudulent charge wasn't stopped due to illegal decisions. Thirdly, I wasn't even ever notified on why an illegal act was decided in favor of legitimacy.
Escalated internally :)