Menu
Write a review
File a complaint
CB Hosting and Web Design Wix Automatic theft while providing zero services.
Wix

Wix review: Automatic theft while providing zero services.

L
Author of the review
7:02 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In March of this year the Wix AI, talked me into maintaining a 300.00 month google ads account. It provided me with minimal result the first month and then nothing for the next 3 months. I formally cancelled the account last month, but because I failed to turn off the automatic billing, I was charged again for a service that was not being provided. So I basically paid them 900.00 for NOTHING and I am waiting 90-day for a 300.00 refund that should have never been charged.

Claimed loss: 900.00 in services not provided.

Desired outcome: 900.00 refunded or credited to my account to spend as I wish.

Confidential Information Hidden: This section contains confidential information visible to verified Wix representatives only. If you are affiliated with Wix, please claim your business to access these details.

0 comments
Add a comment

More Wix reviews & complaints

View all Wix reviews and complaints
  1. Wix Contacts

  2. Wix phone numbers
    Click up if you have successfully reached Wix by calling +1 (917) 837-0475 phone number 0 0 users reported that they have successfully reached Wix by calling +1 (917) 837-0475 phone number Click down if you have unsuccessfully reached Wix by calling +1 (917) 837-0475 phone number 0 0 users reported that they have UNsuccessfully reached Wix by calling +1 (917) 837-0475 phone number
    Media Contact
    Click up if you have successfully reached Wix by calling +1 (415) 329-4609 phone number 0 0 users reported that they have successfully reached Wix by calling +1 (415) 329-4609 phone number Click down if you have unsuccessfully reached Wix by calling +1 (415) 329-4609 phone number 0 0 users reported that they have UNsuccessfully reached Wix by calling +1 (415) 329-4609 phone number
  3. Wix emails
  4. Wix address
    500 Terry A Francois Blvd Fl 6, San Francisco, California, 94158-2230, United States
  5. Wix social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 08, 2025
  7. View all Wix contacts
Wix Category
Wix is ranked 5 among 136 companies in the Hosting and Web Design category

Most discussed Wix complaints

psychic fraud
1
(opinions to this review)