SUBMIT A COMPLAINT

Wish.com Customer Service

1
Complaints2728
Pending0
Resolved9

ContextLogic Inc.

One Sansome Street, 40th Fl
San Francisco
California
United States - 94104

Customer Support Phone Numbers

+1 800 266 0172 995 857
Plus

Wish.com Complaints & Reviews

Wish.com / Boots shoes shirt leggings necklace

Li
Apr 24, 2019

I recently ordered several items from wish.com I have not received them they do show that they have been delivered I have checked my local post office and my neighbor's nobody has seen them still have not received them and wish.com is refusing to resolve the issue by either refunding my...

Wish.com / Receiving products from Wish I did not order.

Ma
Apr 24, 2019

I keep getting things in the mail I did not order from Wish. I have tried to contact them to remove me and it seems they do not except email???? And so, I never hear back from them and remain getting their things in the mail. Please help me know how to stop them from sending this thing...

Wish.com / There is no service

Do
Apr 24, 2019

I have been mailng Wish for 2 month now and have not heard one thing back from them . This is the worst siteI have ever been on . Buyer Beware. And they are now saying that my complaint is to short now what a stupid company. I have bought 2 rings that were to be 316L stainless steel which...

Wish.com / Refund

Da
Apr 23, 2019

There are several posted refunds due to something about a payment issue. But my card was charged for each item. I have received no refunds. I have checked my bank account daily and there have been no refunds. Now i am being told my complaint is too short and will unlikely be resolved...

Wish.com / orders (2)

Pm
Apr 23, 2019

It is impossible to call wish - everything has to be done online and they step around everything I ask. I'm trying to make sure two orders are cancelled and the $534 back in my Visa account. There were two orders placed by me by mistake - one for $417 and one for $117-solar panels -placed...

Wish.com / a pair of shoes

Ma
Apr 22, 2019

To whom it may concern, I have been requesting a full refund and prepaid postage so i may send back the item that you sent me . It is concerning a pair of shoes . i original paid 25.00 and i am waiting on a refund. Your company sent the wrong item .i have email your company more than 1/2...

Wish.com / the problem with the items I order and I want them to be made right

Pa
Apr 22, 2019

myname is priscilla roberts and order was all worng thetan shoes were too many only order two pair black and tan and you all send me two more pair of tan shoes my pants were the worng size, this needs to be fix now iwould too order something eles let me know what you are going to do about...

Wish.com / won’to accept my payment even after I have paid with the card before

Ky
Apr 22, 2019

I am trying to use my debit card that I have used many times to pay for my order but "oops! Contact customer support to resolve this issue!" Or something to that effect Keeps popping up no matter how I try to input the card numbers. I want to know how to fix this problem if there i...

Wish.com / clothing and jewellery

El
Apr 22, 2019

In the middle of last year i brought quite a few dresses from wish and the dresses unfortunately too small so i returned them for a bigger size but i never received them back and i had to change my MasterCard because somebody was taking money out of my bank account since i got new card i...

Wish.com / I am complaining about this transaction

Je
Apr 21, 2019

PURCHASE WISHUS 800-2660172 CA CARD9158 $39.96 04/22/19 Merchant Name WISHUS Dirección del establecimiento comercial 800-2660172, CA, 94111 Tipo de transacción PURCHASE AUTHORIZATION Categoría DEPARTMENT STORES I want the Money back, i don't know who make that's charget no my account...

Wish.com / problems with my account

Ka
Apr 20, 2019

I have been ordered items from you all . Now every time I try to place a order it being declined . They want ID bank statements. I love to order things with you all. I don't understand why. A lot of the items don't receive . Yes I may have ordered a hundred items & only gotten about 75...

Wish.com / items and refunds not received!

Ma
Apr 20, 2019

Worst experience I've ever had with a shopping app. Tried to buy over ten items, and not one came in the mail. It's been multiple months and all I've gotten is "Your money will be returned within 10 buisness days.". (Which I have still not recieved) I was so excited seeing the ads and...

Wish.com / I have ordered items and not received them I want my money back

Mo
Apr 19, 2019

I have ordered items and have not received them!! I followed all the prompts by the proper dates and now cannot get my money back plus I did not get the items. There is no one to call the number is out of service and the emails I receive are useless. I would like someone to contact me to...

Wish.com / tryst420 wish seller

Th
Apr 19, 2019

I have bought a 'RORA 17" Tall Glass Pipe 18.8mm Join Size Straight Honeycomb Perc Smoking Pipes' from the wish seller Tryst420 on 04/12/19 and I had paid for the fast shipping to receive the item on 04/19/19 which cost an extra $6.00 on shipping and today being the 19th it is saying the...

Wish.com / account has been hacked

Sa
Apr 19, 2019

My account has been hacked and cant get in using my email address and password. I have been shopping on Wish for a long time now and have about 1600 points on there. I need to get in also to track my packages. I'm also worried that my credit card will be used fraudulently. Can't get in to remove card to prevent this from happening. Please help.

Wish.com / account

Ja
Apr 19, 2019

My account is locked and an item I ordered has not came yet. I would like a refund. I have not ordered anything. For over $100 and I keep getting emails says I need to send proof of an order of for $106. I have updated in contact info. I would like this issue review and taken care of asap...

Wish.com / delivery

Wi
Apr 19, 2019

I have been flagged for too many refunds yet I did not receive my items. This is unfair. I wanted my items not a refund. There was a tracking number for Royal Mail but they don't recognise it. I have not lied, if my items don't come then they don't come. My items never left China according...

Wish.com / delivery

Ma
Apr 19, 2019

I have not received 3 orders however I have been charged. Status of order is still pending delivery since December 19 2018. I can not get a resolution because it's only automated ibot references. I want my mi eh back or the delivery sent. I can not contact a human for a resolution...

Wish.com / purchase problems

Rs
Apr 18, 2019

I have no problem with my card at the bank, why am I having problems making a purchase? This computer buckshot is really getting to me. Why all the hassle? I mean really! If computers were so easy and direct, I shouldn't be having all this trouble. I want to use your service and to make purchases but come on, I mean really. What is the true problem here?

Wish.com / refund.

Ia
Apr 18, 2019

I ordered a smartphone on wish, but was sent a different model to the one advertised on site. I decided to return the phone at my own cost and did so last month. Unfortunately, the original label came out in the bag, so was not with the phone when it was shipped. However, i sent the parcel...

Wish.com / payment issue in my account

Mo
Apr 18, 2019

Hi I am mohd mal frm singapor I would like know a bout my account in your site... I use to buy your product most a year... Recently when I purchased your product the end my payment I can't submit my payment n ask me check with Wish. Payment issue n my account problem so I try 2 mail...

Wish.com / cheating

Wa
Apr 17, 2019

I ordered goods from the website. They didn't deliver it at all. They ask me to wait month after month for delivery. After long time waiting, I requested to deliver the material or refund my money they refused and said it is too late to refund. They ask me to wait and now they are...

Wish.com / taking money from account not authorized

Bj
Apr 17, 2019

Is there a monthly fee to shop with Wish.If so please remove me from Wish.$15.95 was taken out of my bank account I didn't authorize, I'm on fixed income & can't afford this monthly fee.I'm going to remove Wish app after I get my order..Pleas e-mail me at [email protected] do not...

Wish.com / clothing I ordered

Ji
Apr 17, 2019

I am so frustrated. I bought some clothes through your website then you reimbursed me and did not ship it out? I never requested that.in fact I tried even buying more stuff and they said something was wrong with my account. The credit card company said it was your website and I cant find a...

Wish.com / sending unauthorized merchandise to a child

Ja
Apr 16, 2019

Wish is using my six year old grand daughters name and address with my daughters phone number to send cheap items that were not ordered. So far they have sent three separate packages. I legitimately sent her something in the past, so I am angry that they have taken advantage and stolen her...

Wish.com / account on hold

Da
Apr 16, 2019

[email protected] i cannot purchase because wish removed the banking permanent hold Information from the account, which was for valid purchases Wish refunded items i wanted to be shipped. Wish said i had unauthorised purchases which is false How do i create a new account? Hello Darryl...

Wish.com / every time I try to order something from wish it says go to wish.com payment issue I don't understand.

He
Apr 15, 2019

I've been ordering from wish for over a year and these past 3 months I have not been aloud to order and I don't understand why. Can you please help to resolve this. Thank you Heather and now I geuss I'm having more problems sending my complaint out because it telling me I have to use 350...

Wish.com / unauthorized credit card charges

Me
Apr 15, 2019

My debit card was charged for $912 on 3/16 I didnt authorize this purchase. There is no possible way anyone i know used my account or my card as i keep my card in my bra and no one has access to my laptop because it is under lock and key and passcode. This is a fradulent charge from wish...

Wish.com / wi000057638210epc, I did not received

Do
Apr 15, 2019

Track Package Dreamlike Fashion Jewelry Scrub Ring Titanium Steel Rings for Men Women ( Size:4.5-12 ) Store: youjianyu789123 Quantity: 1 Delivered on Jan 24, 2019 Tracking #: WI000057638210EPC Carrier Site Latest Update Jan 24, 2019 Delivered - 妥投, KIRKLAND LAKE,ON, Kirkland Lake, Ontario, P2N2J9...

Wish.com / cellphone cover

Me
Apr 15, 2019

I received my cellphone cover which but it was the wrong size. It was the following: Luxury Glittering Crystal Bling Diamond Glitter HD Mirror Bear Ring Stand. the store was gynanchen and the tracking number is UH349108791cn. I ordered the one for a Iphone 7. If you can help me with this it...

Wish.com / trying to order numerous products

De
Apr 15, 2019

Trying to pay for ordered items, and I repeatedly tried to make payment, and was told there is a problem and to email here to have problem resolved. Some of the products were ordered a little while ago. but are still active on the Wish spp. If I do not hear from you right away or find that...

Wish.com / order #: 5c800afd84cfbb546d34bf38

Le
Apr 15, 2019

do not order from wish. They rip you off and no customer support. You took my money march 6 and delivered nothing. You don't provide a customer complaint chat. I will tell everyone not to order anything from you. Everyone in my family my freinds co-workers. Everyone! I ordered products and...

Wish.com / credit card

Ch
Apr 15, 2019

I have ordered from Wish cg or 2 years and now since you had the 50% off... There is trouble with my card. I have the money on my card. So what has happened? I want m looky order and I want the 50% per cent off. I have tried for a couple of days. Nothing had changed, except with your end...

Wish.com / they won't let me use debit or credit cards without saying there's a problem.

St
Apr 14, 2019

I have tried to ask what the problem is but never can get to the correct page. Or to the correct person. Meanwhile the products I am wanting to purchase disappear from my cart. There's nothing wrong with my credit or debit cards. I want this to be corrected today as in now. I want to...

Wish.com / advertisement

Ja
Apr 14, 2019

Are you actually joking. Your website is advertising drug parapheranlia and it's for $1. With a 4 star rating. You actually allow people to purchase this product and rate it. This is the most outrageous thing I have ever seen in my life. It's being advertised on Facebook for everyone too see...

Wish.com / same thing something wrong with account

Bi
Apr 13, 2019

They want bank statement and my information they won't get . Not sure why they don't want out business I'll go back to amazon I will be deleting my account once I receive everything I've already purchased Why do you not let people use multiple gift credit cards on each order I have...

Wish.com / the whole order

De
Apr 12, 2019

I want to cancell this order, I sent you a request already, it is 5C93d27le988e07eebad8d59 for the amount of $264.00. it was a hand bag and some plastic brick stickers. I hit the wrong button, it sold me everything on my wish list. I will be contacting my bank to stop this payment. so please do not send merchandise. Thank you Denise LeDesma Freeman

Wish.com / transfer my wish cash money to my paypal account/ unblock my account so I can use the money in wish cash

An
Apr 12, 2019

These are the details of the purchases that i made, these were never delivered so they refunded the money to wish cash without my approval to put there . Order Placed: Dec 20, 2018 Order #: 5c1bd26019b42c25661fec2c 1 product purchased Payment Method: PayPal Refund Details: Shipping taking too...

Wish.com / order id: 5c550c3ea6b35c77900dc083

Hi
Apr 11, 2019

I made this order way back in early february but till now I have not received quite a few items. I have been a customer of yours for quite sometime now and I am disappointed to say this but I have to give you feed back and let you know what is going on. Furthermore, it is alright refunding...

Wish.com / they advertised item for 2.00 with three dollar shipping cost and billed my card for 8.50 false advertising

De
Apr 11, 2019

I ordered like a 2 dollar item was supposed to be 3 dollar shipping charge they billed my card for 8.50 when I saw the total I cancelled the order .the 8.50 was still charged to my card and am getting feedback saying it could be twelve days to see my credit.i feel if they can take my money...