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Customer Service

+1 866 946 6349 (Customer Service)
+1 855 753 6841 (Plenti Card Queries)
P.O. Box B
Jacksonville, Florida
United States - 32203-0297
Mon8:00 AM - 7:00 PM
Tue8:00 AM - 7:00 PM
Wed8:00 AM - 7:00 PM
Thu8:00 AM - 7:00 PM
Fri8:00 AM - 7:00 PM
Sat8:00 AM - 4:00 PM
SunClosed

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Complaints & Reviews

Winn-Dixie — open during posted hours

I frequent the winn Dixie in seffner at MLK & Parsons, fl tonight I was in there and the power went out. No...

Winn-Dixie — cashier: krystian

Went to buy a few items there..Gave cashier my money n she threw my change n my hand like she didn't want to...

Winn-Dixie — pharmacy refuse to fill medications

Today July 17 2017 around 4:00 in the afternoon. I recently had my foot amputated and Ive had 10 surgerie...

Winn-Dixie — employees

This winndixie is the worst winndixie I've ever been to. Me and my husband came here to buy some pizza crust...

Winn-Dixiehours

As an employee of store 51 I feel that I have a right to file a complaint for hours. I work as hard as anyone else and my co-workers keep calling out but they keep getting the hours, I understand that my availability has to be open enough for them to give me hours but as a minor that does not work for me. And yet again I just keep going back when they need me and I do not see a change and im getting frustruated. Managers keep saying that is the headquarters fault not theirs. But I have to say that is their fault as much as the headquarters because if they know a certain cashier/bagger is going to call out then they should simply just take him off the schedule and put someone who they KNOW is going to show up. I am a very responsable young man because that is the way that I was raised. My hours are HORRIBLE and yet again they get mad if someone calls out and im not available to go at the momment that they need me to.

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    Winn-Dixie — everything

    I do not know where to start. I must admit that I keep repeating my mistake in coming here, thinking it will...

    Winn-Dixie — ice cream

    A few days ago I purchased a 28oz container of Häagen-Dazs "dulce de Leche" caramel ice cream. Though it wa...

    Winn Dixiecannot deliver requested/ordered goods

    Ordered 8 cases various canned del monte fruit.
    Called ahead and they said they had it.
    They did not.
    Had a few dozen canned goods in cart - not the whole order in boxes.
    Time after time they cannot deliver what they say they will.
    Benn there and tried this before over the last couple years.
    They are not capable of handling transactions in a timely fashion.
    Good service cannot be expected at winn dixie.
    I suppose a $100 canned food order is nothing to them.

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      Winn-Dixie — lady at register and manager bryson

      I was in winn dixie buying a cake when i was putting my pin number in i breathed to loud for your employee so...

      Winn-Dixiefront end

      Just terminate someone for no reason. Put them on the schedule knowing you haven't been working there and terminated me on purpose. Didn't call and let me know or nothing. I think this is unprofessional and Marianna Winn Dixie is good at doing this. But it's going to stop I been working there for three years should of never got terminated or even put on the schedule when they knew I couldn't work.

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        Winn-Dixie — rude employer and items misplaced

        When we went to buy some stuff for our family, such as some cookies, we went to one of the tables that were...

        Winn-Dixie — tv commercial

        Currently there is an annoying television commercial for Winn Dixie markets with dance and music similar to...

        Winn-Dixie — cashier and management

        I was given a blank receipt for my $83 purchase. When I asked the cashier for a new receipt she told me her...

        Winn Dixie — horrible employees

        Today, Mothers' Day, I was in the first "express line" on the farthest left hand side. I witnessed the...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Winn Dixie — customer service

        This store custmer service is horrible Faye a cashier located in the Apopka Winn Dixie she is rude they spend...

        The complaint has been investigated and
        resolved to the customer's satisfaction
        Resolved
        Winn Dixie /Sanders Farms Chicken — rotten meat for the 3rd time

        On March 3rd my husband and I decided to take advantage of the bogo free sale Winn Dixie had on select...

        Winn Dixierip off

        Make sure you check prices at other stores before you shop and winn dixie... Some of there prices are double anyplace else... I went to target last night and they had the same ice cream that winn dixie sells for $6.59.. At target it was $3.60.. The exact same ice cream and that was regular price... Unreal.. And I have seen food at publix that is also cheaper then at winn dixie... When they give you that 5 dollar coupon to shop at winn dixie again they are not giving you any kind of deal... You overpay at least that when you shop there... Even drinks and chips were cheaper at target and even cookies were cheaper... And scott towels were cheaper at publix buy $1.50 for 4 rolls... Where is consumer protection in this country... Even when I was in the checkout line some guy said there prices seem very high he was talking to his wife... Yeah 7 eleven prices... Company's get away with murder in this country now the stores charge what they want... Where is our government to stop these rip off prices...

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          Winn Dixie Storesthey should carefully hire stuff

          I was shopping in Winn Dixie Stores. They gave me a coupon the previous time and I wanted to use it this time. Actually the cashier forgot to take it in time and I got no discount. I wanted a refund but they refused. They should carefully hire stuff or they’ll lose all the customers.

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            Winn-Dixiesold me disgusting ground beef

            One of the articles that I purchase on Saturday 09/22/12 AT Winn Dixie Located in 14655 SW 104th St Miami, FL 33186 was ground beef . The ground beef was very disgusting. When i started making the ground beef I found tiny pieces of white and black plastic bags inside the ground beef. i could not believe it. I was very upset that immediately i throw the the ground beef in the garbage.

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              • Ds
                DSgamby Sep 26, 2012
                This comment was posted by
                a verified customer
                Verified customer

                You should have taken the ground beef back to Winn-Dixie with your receipt to get a refund or an exchange,

                0 Votes
              • Su
                SuleSaheed Dec 28, 2012

                i also found some black plastic in my ground beef in my daughter and I ate the ground is that safe

                0 Votes
              • Su
                SuleSaheed Dec 28, 2012

                I TOOK THE GROUND BEEF BACK BUT NOW IM CONCERN ABOUT ME AND MY DAUGHTER HEALTH!!!

                0 Votes
              • Ds
                DSgamby Dec 28, 2012
                This comment was posted by
                a verified customer
                Verified customer

                Then go see a doctor.

                0 Votes

              Winn Dixie — cashing checks

              I have been going to this store for years and they put me threw an FBI back round check to cash a...