Waterfly’s earns a 1.0-star rating from 0 reviews and 8 complaints, showing that the majority of outdoor enthusiasts are dissatisfied with gear.
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the waterfly over the shoulder sling cross body chest bag
I bought this bag from Amazon, it arrived today. The bag is wonderful, but it not a cross body. the straps come out the sides. It is a fanny pack. when you try to cross body, the bag lays sideways on your side. The straps should come out the top or at least one on top and one on the side. but this way it can't be worn comfortably.
This is not necessarlly a complaint, just an observation
thanks
Steve
Desired outcome: do you make one where the straps come out the top so you can truly wear it as a cross body bag? otherwise the bag is very well built
Review: WaterflyShop.com - User-Friendly Website, Competitive Pricing, and Excellent Communication
I understand that you may not have received the product from Waterfly yet, but I wanted to share my experience with this online retailer for anyone who may be considering purchasing from them.
First, I have to say that the website, waterflyshop.com, is user-friendly and easy to navigate. They have a wide range of products available, from backpacks to sports gear and travel accessories. I was able to find exactly what I was looking for quickly and easily.
Their prices are also very reasonable and competitive compared to other online retailers. Additionally, they offer free shipping on orders over a certain amount, which is always a nice perk.
After placing my order, I received a confirmation email with all the details and expected delivery date. I appreciate that level of communication and transparency from an online retailer.
While I haven't received my product yet as it is still being shipped, I am looking forward to experiencing the Waterfly product firsthand. Even though I haven't received the product yet, I can recommend waterflyshop.com based on my experience so far. Their website is easy to use, prices are reasonable, and communication has been excellent. I look forward to doing business with them again in the future.
Waterfly Review: High-Quality Gear, but Delayed Shipping Causes Frustration
I placed an order for some gear from Waterfly (waterflyshop.com) on October 3rd and I'm starting to get a little anxious about my purchase. Unfortunately, my order still hasn't shipped and I'm unsure about when it's going to. I'm hoping it'll ship out soon, but as of right now, I'm still in the dark about the status of my order.
That being said, I do want to mention that I've had a positive experience with Waterfly in the past. Their website is easy to navigate and the products they offer are high quality and functional. I've used their gear on numerous occasions and have always been satisfied with my purchase.
In this case though, the delay in shipping has left me feeling a bit frustrated. I understand that sometimes unforeseen circumstances can occur, but I wish there was a way to track the status of my order or receive updates about its shipping progress.
Overall, I hope that Waterfly can rectify this delay and get my order to me as soon as possible. Despite the current situation, I still have faith in their brand and look forward to using their gear in the future.
Is Waterfly Legit?
Waterfly earns a trustworthiness rating of 78%
Reliable, but always remember to protect your data.
Waterflyshop.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Waterflyshop.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for Waterfly have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.
Waterflyshop.com appears to have online shopping features, it's important to know that the platform supports an extensive range of payment methods, making it convenient and easy to complete your transaction. The payment procedure on the website is also relatively simple and straightforward, ensuring a smooth and hassle-free experience for buyers.
However ComplaintsBoard has detected that:
- Waterfly's complaint resolution process is inadequate and ineffective. The support team lacks customer service skills, training, and resources, resulting in only 0% of 0 complaints being resolved.
- The website belonging to Waterfly has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.
- We conducted a search on social media and found several negative reviews related to Waterfly. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
Disappointing Customer Service Experience with Waterfly: A Review
It's certainly disappointing when you reach out to a company and receive no response, and unfortunately that was my experience when I tried to contact Waterfly via email. The lack of communication was definitely a letdown, as I was hoping to resolve an issue or inquire about a product. As a consumer, it's important to feel valued and to have your questions and concerns addressed, so this was certainly a downside to my dealings with Waterfly. While I can't speak to the quality of their products since I wasn't able to make a purchase, the poor customer service experience gives me pause in considering them for future needs. Hopefully, they can improve their responsiveness in the future and ensure that customers' inquiries are addressed in a timely and professional manner.
Disappointing Experience with Waterfly's Shipping Process: A Review
I recently made an online purchase from Waterfly, and despite paying for expedited shipping, I have yet to receive any information on my order being shipped. It's been a full week since I placed my order for backpacks, and I'm starting to wonder if I made the right decision in choosing this company. As a customer, I feel like it's only fair that I receive timely updates on the status of my purchase. Additionally, I would appreciate some transparency regarding any potential delays or issues that might be holding up the shipment process. I'm hopeful that Waterfly will be able to resolve this issue promptly and provide me with the products I ordered in a timely manner.
Waterfly Shop Review: Delayed Shipping and Stock Issues
Recently, I made an order on Waterfly (waterflyshop.com) and unfortunately, I have yet to receive my purchased items. It’s been around 2 weeks since I made my purchase and I’m beginning to feel a little disheartened. Upon further investigation, I received an email from Waterfly stating that the items I ordered were delayed as they were out of stock. They informed me that it could take up to 25 days to have them shipped out. As a human, I understand that delays can happen, but it’s always disappointing to have to wait even longer for a product you’ve excitedly purchased.
Overall, I am hopeful that my order will arrive soon, and that it will meet my expectations once it does. Even with this slight setback, I am still interested in browsing Waterfly for future purchases, as their products seem high quality and useful for my needs. Despite my experience, I am still interested in giving them another chance and hope that in the future, they will keep customers better informed of potential stock delays.
Disappointed with Lack of Communication: My Waterfly Order Review
As a customer who placed an order with Waterfly (waterflyshop.com), I find myself disappointed with the lack of communication regarding my purchase. I have not received any updates on the status of my order nor do I have any idea when I can expect to receive it.
The anticipation of receiving my purchase has been growing over time and it is frustrating to not have any idea of when it will arrive. I was hoping to receive a confirmation email upon ordering, but to date, I have not received any feedback and efforts to contact them have been fruitless.
It's quite essential that Waterfly (waterflyshop.com) consider the communication with their customers as a critical aspect of their business practices. Providing updates to customers about the status of their orders is an essential step to promote customer satisfaction and loyalty.
I would appreciate it if Waterfly (waterflyshop.com) could provide an update regarding the status of my order and a timeframe for its delivery, which would alleviate my growing concern of not having received my purchase. Being kept in the dark makes me uneasy as I have never experienced this with other brands I used in the past.
I believe that better communication with customers would create a stronger level of trust in their brand as well. I would be willing to continue doing business with them, but a lack of responsiveness and poor communication have, unfortunately, impacted my overall experience.
Waterfly Review: Easy Website, Quality Products, Optimistic About Overall Experience
I recently placed an order with Waterfly and have been eagerly anticipating its arrival. While I haven't yet received my package, I have found the website to be easy to navigate and user-friendly. I appreciate the ability to track my order and have been diligently checking for updates on its shipping status.
Although I'm a bit disappointed that my item hasn't shipped yet, I understand that delays happen and am hopeful that it will be on its way soon. While the experience thus far has been somewhat mixed, I remain optimistic that my overall experience with Waterfly will be positive.
In researching the seller, I've been impressed with their commitment to quality products and excellent customer service. From their wide selection of outdoor gear to their commitment to sustainability, Waterfly seems like a company that truly cares about their customers and the environment.
I look forward to receiving my order and hope to have a great experience with Waterfly overall. If my item arrives in good condition and in a timely manner, I would certainly consider shopping with them again in the future.
Overview of Waterfly complaint handling
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Waterfly Contacts
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Waterfly phone numbers+86 755 2301 3490+86 755 2301 3490Click up if you have successfully reached Waterfly by calling +86 755 2301 3490 phone number 0 0 users reported that they have successfully reached Waterfly by calling +86 755 2301 3490 phone number Click down if you have unsuccessfully reached Waterfly by calling +86 755 2301 3490 phone number 0 0 users reported that they have UNsuccessfully reached Waterfly by calling +86 755 2301 3490 phone number
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Waterfly social media
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Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 16, 2025
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