Walmartinsufficient funds on debit card

F
This review was posted by
a verified customer
Verified customer

I called NetSpend on 5/5/2017 and reported that I tried to pay a bill from the card ending in 5483 on 5/5/2017 and it declined. I put a debit load of $100.00 on the card at Walmart and they charged me $103.74, which was tax on the loading. I had a remaining balance of $16.00 and some change on this card ending in 5483. I tried to call the company number they gave me, but there was no answer. Customer Service said that the transaction was done at 12:00 midnight. I told them I was at home in my bed at that time of night. I need to pay this bill right now; if I don't, my service is going to be interrupted. I do not have anymore money, I have sent a copy if this receipt . Thank you!

insufficient funds on debit card

Responses

  • Br
    Brian Zilem May 15, 2017
    This comment was posted by
    a verified customer
    Verified customer

    Dear Falisha, We see you had some concerns regarding a charge that was made on your account. We would be happy to review your account history to assist you regarding this charge that was made. Please contact us at [email protected] so we may further assist you.
    Thank you,
    NetSpend

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    IN THE NEWS

    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.