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CB Fast Food Chains Waffle House Complaints #22-41
Waffle House

Waffle House review: Customer service

M
Author of the review
12:42 am UTC
Verified customer The reviewer confirmed their account using Google. Learn more

I placed a to go order at Waffle House in Richmond, KY tonight and recieved the worst customer service I have ever recieved ANYWHERE. Both the cook and server practically called me a liar because they messed my order up and I had to make THREE trips there before they got it right. The server even walked out and lit a cigarette and stared at me as I left the last time! No apology though!

Desired outcome: A refund and an apology

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  1. Waffle House Contacts

  2. Waffle House phone numbers
    +1 (877) 992-3353
    Click up if you have successfully reached Waffle House by calling +1 (877) 992-3353 phone number 1 1 users reported that they have successfully reached Waffle House by calling +1 (877) 992-3353 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (877) 992-3353 phone number
    100%
    Confidence score
    Customer Service
    +1 (866) 204-5393
    Click up if you have successfully reached Waffle House by calling +1 (866) 204-5393 phone number 1 1 users reported that they have successfully reached Waffle House by calling +1 (866) 204-5393 phone number Click down if you have unsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number 0 0 users reported that they have UNsuccessfully reached Waffle House by calling +1 (866) 204-5393 phone number
    100%
    Confidence score
    Gift Card Helpline
  3. Waffle House emails
  4. Waffle House address
    5986 Financial Drive, Norcross, South Carolina, 30071, United States
  5. Waffle House social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all Waffle House contacts
Waffle House Category
Waffle House is ranked 33 among 57 companies in the Fast Food Chains category
#31 Golden Corral Golden Corral #32 Del Taco Del Taco #33 Waffle House Waffle House #34 White Castle White Castle #35 Auntie Anne's Auntie Anne's

Most discussed complaints

horrible food service!
2
(opinions to this review)
 Poor attitude, rude waitress
1
(opinions to this review)
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