Waffle House review: call in order

My husband and I called the store to place a order and someone kept picking up the phone and hanging it up in our face. We called at least 7 or 8 times and on the last time they picked up and left the phone off the hook. We heard people In the store talking and placing orders. No one never took our order so we had to call another waffle house for food. Unacceptable and unprofessional!